Used 2023 Cadillac Escalade for sale near Pemberwick, CT

Friendly salesperson with extensive knowledge of the product. Helped me select and design the perfect car for me. Kept me updated at all time with the build of my car.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

This was a very good experience. North Bay has a straightforward and honest approach to their dealings with clear pricing and costs, good communication, and a friendly/helpful staff.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Talk to Patrick Mccade very helpful and friendly so I went to look at the suv he was still helpful and friendly I wanted that Escalade and he work hard to make it happen thank Pat the cheese cake at the end was nice

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

I worked with Daniel Brendler. Because of his knowledge, experience, and easy going personality, I will definitely come back to him when I am ready to purchase a vehicle.

Excellent dealership gave me great customer service easy and efficient. Paid me top dollar for my trade in. And gave me a very fair price on their bmw M5. Thanks for getting me my dream car at only 6% when everyone else was at 12% finance gurus will send my people to you Nick!

benny made this experience amazing and very simple, he was very caring kind and listened to every concern we had and guided us with a calm and peaceful manner

I have nothing bad to say. The salesman was knowledgeable and pleasant.

Atlantic always delivers top notch service to all its customers. As a loyal customer for the last 10 yrs they always treat their customers with respect and overall satisfaction!

David was so helpful getting everything done in a timely manner. Great communicator!l, stayed in touch via text which was helpful & easy! Would recommend

I had a great experience with Bomnin, especially with Jonathan Cadme. He made the process easy.

Great service customer service is beautiful. They treat you like family. They explain to you about the service. Everything just great.

The salesperson was very helpful and always answered my questions and concerns. He returned my phone calls in a prompt manner. The vehicle exceeded my expectations.

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Taylor, my Sales representative, was excellent. He skillfully and highly expediently navigated the many facets of purchasing the Macan and negotiating an excellent trade in of my 997.1. Sales manager Zachery was also extremely helpful with the entire process. I highly recommend this dealership as I had a wonder experience with the purchase and trade.

Eddie was very kind and patient while showing us different cars. My first purchase with them, and certainly not my last!

After going to into a few other Cadillac dealerships I finally went to Sarant Cadillac. I felt welcomed immediately. I sat with Jim Rap and I knew I didn't need to go anywhere else. It was a no hassle negotiation that hadn't happened anywhere else. They were able to get the vechicle in a timely fashion. Just an overall good experience. I wouldn't go anywhere else if I was to lease or buy a Cadillac.

Ok Experience :) Didn't get a home delivery and had to wait one extra day to pick up since seller had a day off :(

I bought a 2022 Escalade ESV in 10/2023. From start to finish there was no hassle I saw the vehicle and did not purchase for over 2 months shopping around for a better deal. I went to many Cadillac Dealers across Long Island and they did not take me seriously. When I told them what I wanted my payments to be they didn't even attempt to really search for a vehicle that could match my interests. This Dealership allowed me to test drive without prejudice and also were totally patient until I was finally able to clear title problems with my Credit Unions because of NY State Laws and then Finance with Cadillac. I was shown the vehicle features several times to at least get the vehicle off the lot. My payment was 1265.00.. but now I'm down to 1065.00 per month. I would recommend this Delearship to anyone in the world. They go above and beyond in Customer Service.