Used 2023 Cadillac Escalade SUVs for sale near Murphy, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

My sales associate, Brian Safianow , could not have been nicer. He was a great listener and quickly assessed my needs. Dealership manager, Gary Venner, was involved in the process. The entire process was painless, fun and Brian provided concierge level customer service. Additionally, the technology department came to my home to provide a thorough tutorial on the different features of the vehicle. I am very pleased with the car,its many features and that subliminal new car smell. Park Place Lexus Grapevine treats their customers like royalty! This is my third experience with them, and I highly recommend them for the personalized, professional and exceptional service that they provide.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

From entry to exit, my salesman, Tracy Brown ensured my experience was very good. His professionalism, patience and outgoing personality made my car purchasing experience easy and quite enjoyable. I inquired about tire and dent packages, and because of his knowledge and ability to clearly communicate the various services packages offered and their usefulness, I purchased most of them. Thanks Tracy and the Park Place Lexus Family for a wonderful car purchasing experience.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

Our sales guy Tom and Finance guy Myron would very good. I recommend them. Process was good and fair. I would definitely buy from them again. The trade-in value of our existing car was fair as well.

At 79 I have been there and done that. But this is the first time I have bought a vehicle without physically touching it. Last year we were almost the victim of a clever wire transfer fraud so I approached this process with a bit of fear. I am now in possession of a vehicle from you and the transaction went smoothly exactly as you described. It is no longer common to find someone who keeps their word. Thank you, Joe

Very kind, patient salesmen is what made this worth the trip for us. We started the conversation over the phone and email and a week later came in and bought the truck we were talking about. Charles Washington is a friendly and up front person, making us feel confident in our purchase with North Central Ford.

they replied to all of my messages and were easy to work with on numbers

Great working with William and Josue and really help with what we were looking for

Great experience from beginning to end. Salesman was very informative and friendly giving us the confidence about our purchase.

Looked at a Jeep with Pete H today, he valued my car for trade in and gave me no-nonsense numbers. Thanks for your time today!

Quick and friendly. Matthew was extremely knowledgeable. He answered all of my questions and was extremely trustworthy. He provided insight to things that I didn’t even think about.

Mandy made my experience so much easier with her smile and personality and Jason topped it off with his financial expertise.

I purchased an SUV with Samuel Dixon. He was so awesome to work with and the sales transaction went smoothly. Sam and the team were straightforward. I look forward to purchasing again in the future. In the past, I've been to different dealerships, and I was tired of their deceitful tactics.

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

Courage did an excellent job in the sales experience for the Porsche Cayenne we bought. The only complaint I have is the wait time for the financing to go through. This was due to the fact that it was a 2014 model. But, again, financing experience at any dealer has never been better or worse.

Suave was our salesperson, he is friendly, funny and courteous. Salesperson , manager and finance person were very professional and respectful of my time and money. This dealership is quite a distance from my home but I’d happily return for another great deal on a vehicle.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

All staff are kind and professional. The facility is clean and welcoming. I love the shuttle they offer to take you to and from your home.

Friendly and not hurried sales people. Nice shop and good collection of cars. I liked them.