Used 2023 Cadillac Escalade for sale near Tamarac, FL

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Milson was great to work with, he made sure I was 100% satisfied and walked me through the process of buying and shipping the car.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

Better than usual. Nice people. Still need some things done so I’ll reserve a top score right now

Not often that i bother to submit a review, but Leo made my purchase effortless from out of state. Went over all details of the car, coordinated financing and transport to my door. Thanks again Hgreglux.com

Chris did a terrific job from start to finish! He got me in quickly, arranged for a loaner and the results were the best. The detailing was beautiful and perfect as was the service and dash cam installation.

I went to Platinum, saw the ad, and went over, and they had the vehicle available. I always felt cheated when they told me the car I wanted was available and then when I got there, it wasn't, but here it was different. The service was incredible. Rudy was very funny and friendly. I wish the process had been faster, but now I'm happy with my car.

As we have said in previous reviews, I am only authorized to return to this one because of Mr. LUIS CHIEA, who truly represents the company. I have a Land Rover near my house (Coral Gables), but since I met the manager LUIS CHIEA, nothing has stopped me from traveling to the north of Miami. Now the company has hired PAULO SANTOS, who speaks Portuguese as well as LUIS CHIEA. THIS SALESMAN WILL CERTAINLY BE A SALES CHAMPION... HE HAS SO MUCH PATIENCE WITH THE CUSTOMER. LAND ROVER NORTH IS TO BE CONGRATULATED FOR ITS EMPLOYEES, THEY ARE THE ONES WHO MAKE THE COMPANY PROSPER.

I was very happy to receive service at this place. The staff was welcoming and professional, and the overall service was of good quality. Everything was handled smoothly, and I felt well taken care of. I truly appreciate the experience and would be glad to come back again.

I strongly recommend to ask for Brian Paul at the Margate location and he was superb. Bought my chevy suburban and drove off the lot happy

The service manager was outstanding. He was involved in every aspect of my car repair. My issue was very difficult to diagnose. I observed him interacting positively with employees. I saw him doing manual labor, which you usually do not see. I was greeted positively from the moment I arrived. This is in contrast to the negative experience at AutoNation Chevrolet Pembroke Pines down the street from me. I know a positive business from the moment I walk in. I observe all employees including the amount of time spent with customers or just in the customer area. Happy employees are going to give customers a better experience.

You have the best service advisor: Jose Gonzalez! He is the reason all of our family continues to bring all of our cars there (regardless of maker) for service. He is always on point, honest, reliable, caring. He goes above and beyond at all times to make the process easy and accommodating. His communication is thorough and precise. I can always count on him to assist us.