New and used 2025 Cadillac Escalade for sale near Grosse Pointe, MI

My family has always gone to Darren Lee at Serra for all our new leases. The dealership staff are very friendly, and the dealership itself is very clean. Although it is a long drive for us, it is well worth the drive! We have, and will still continue recommending Serra Buick, GMC, Cadillac, Kia to all our friends and family!

At Prestige dealership the customer service in my opinion is awesome . At the service desk for your vehicle , I seem to get service from Dominique and Adam who is very upbeat and very informational. The entire staff has been professional and concerning. The salesman by the name of James Chubb is very good with the information that will get you in a vehicle and pulling out the parking lot with one.. Thank you so much Ladies & Gentleman and Please Keep Up The Good Work…!!!🙏🏽😇👍

The car was in the exact conditions as they indicated, it was ready for a test drive and they told me clearly what services they have made and what was pending. Great experience, no hassle, we bought the car and will be back when we look for another Subaru.

I was in the market for a new Cadillac and had a 2021 Jeep Gladiator to trade. KBB quoted a price which Suburban guaranteed - So I made a call and spoke to Todd in new car sales. Having never met him before, he located a vehicle in Pennsylvania, traded for it and had it at in Plymouth in a day. We met him for the first time when we took delivery of our new vehicle. Could not ask for better!! Any future Cadillac purchases will be done with Suburban and Todd!!!

I just switched from a Tesla S. The best vehicle buying experience i've ever had! Ask for Brandon.

Very helpful and friendly. Todd guided me through the selling process and bought my usedGrand Prix for a fair price. Also arranged a ride home for me.

Michael was absolutely fantastic to deal with. The dealership was approximately a 4 hour drive so Michael and his team did everything to make sure I was comfortable purchasing the vehicle without actually seeing it in person. When I arrived everything was ready and as discussed over the phone. I would highly recommend!

Worked with Ryan Ford on getting the new CT5 Picked up. ABOVE and BEYOND what was needed to be done. Showed the whole car; the features were explained and the upgrades and new additions to car. Made the paperwork simple and easy. In and out of there within 30 minutes with the car. Wouldn't go anywhere else for business again!

I scheduled a test drive of a used GMC Acadia. My visit was a positive experience. Price was given to me detailing all charges. Test drive was fast and easy. Thanks. Tom.

Wonderful experience every time. My husband and I only shop here! If you are in the market for a new or pre-owned Cadillac - go see the team here! You wont be disappointed!

My wife and I were out shopping for a new vehicle. We had heard that Cadillac of Novi had some good prices on XT6s. Our lease on our 2022 Acadia was up and we wanted something of a similar size as the new Acadia was now on a larger platform. We walked in and were met by Matt Lee. Matt was extremely helpful with looking at our options for an XT6. We found a model and color that we liked and we took it for a test drive. We started talking numbers and liked what we heard. We had some time while Matt was running some numbers and so we looked at the other vehicles in the showroom. We saw a very cool Lyric and checked it out. We noticed the sticker was a bit higher than the XT6 so we thought it was out of our price range. Matt came over and walked us through some of the cool features in the Lyric and said he would give us some ballpark pricing because there were some good incentives. We were surprised by how the incentives lowered the price of the car. We had some very straightforward negotiations and Matt found us additional incentives and Matt and the finance manager, Tim Hemingway, came back with very aggressive prices. The figures were better than any I had seen online. Timm was a pleasure to deal with as we signed the lease agreement. Matt and Cadillac of Novi exceeded our expectations. They have taken great care of us and made a usually stressful experience into a pleasurable one. We highly recommend Cadillac of Novi.

I just want to say that working with Eric Boitos to purchase the 2023 Cadillac CT5 that I just got was a great experience. Eric was a professional in all ways. Timely responded every time. I have dealt with a lot of sales people over the years and Eric is at the top of the best.

After having service On Star notified of a defect in tire pressure and Steve Davis personally examined the car and found no problem he evaluated each tire for defects and tire pressure

What a pleasure they made buying a car, my experience was so splendid they I will come back and I plan on staying for life.

I would like to thank Andy my salesman and the finance manager for going out there way of assisting me with the purchase of 2018 XT5. They got me in a vehicle with no problem in a couple of hours with no money down with the car payment I had in mind and a low interest rate

Andy is an amazing salesperson. He loves what he does and it truly shows! He’s amazing and kills it, he got me the car I wanted and I love it!! He was so patient, very helpful, and kind throughout the whole process. We need more like Andy! Thank you for all that you did Andy!

Scott Gould, our salesperson was fantastic! He found us exactly what we wanted and is a pleasure to do business with!

The dealership was clean and organized. Many friendly people with extensive knowledge. Alex was outstanding with his help. The facility is easy to get to. The offers of test driving were very helpful.