Used Cadillac Escalade for sale near Brookside Village, TX

I have visited this Carmax location several times over the years, but I?ve never actually bought from them. I appreciate their selection and no pressure process. If you prefer used cars like I do, it?s great to go to a Carmax and compare several makes and models in one place and get your trade appraised. This time around I worked with Harold Speights, who did a great job of finding the cars I was looking for. This is harder than it sounds - the cars don?t always get parked where they belong after a test drive, especially on a busy day, so he had to do a lot of walking around. We ended up unable to find the exact vehicles listed online, which is the reason this Carmax doesn?t get 5 stars. But Harold got me into the right things to try out. Once I narrowed down my interests after a few drives at a few different places, he texted me some stock numbers of cars at several Carmax locations with free transfers. I ended up preferring a different vehicle from a different dealer, but that?s not a knock on Carmax or Harold. Having the written appraisal in hand helped me get a better deal. If you are shopping for a used car, Carmax is a great place to go. Only thing I?d change is that Carmax could do a better job tracking where the vehicles are on the lot.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

This is a great dealership. Good deals and prices.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Great job Thomas! You were a big help and very patient. I will come see you for what ever I need in the future.

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

Process didn't take a long time.salesman gave all incentives available. Reviews should not have mandatory number of words to be submitted. Please change.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Found the truck I wanted online and went directly to the dealership the next day. Upon arrival I spotted the truck right out front. Approached the vehicle and did a quick inspection, then the truck started. Walking up to the truck was Ro. The salesman Ro simply handed me the keys and said have a look. He was never pushy or trying to sale me. Very respectful and told me everything about the truck I wanted to know. I then proceeded on a test drive, everything was perfect. Back at the dealership Ro introduced my wife and I to AZ the general manager and finance guy. All I can say is AZ is first class all the way. Began paperwork, we were in and out in about and hour. Thank you Ro and Az for a pleasant and great car buying experience. You have a customer for life. Can’t wait to buy the next one!!!!!!

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Dulce is amazing.!!! She covers every detail with you and makes sure you walk out if there with what your looking for.!!! She makes you and your needs feel important… shes fast and efficient and amazing personality.!!

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

I'm very pleased with this dealership. Top-notch service, friendly staff, quality vehicles, and a great level of personalized service. Rudy was the best salesman I've worked with, and this is the 7th car I've bought in my many years driving. I'm really impressed with the automobile I bought and with the price. Truly a no-haggle and no-hassle deal. Hamida made the financing paperwork easy and quick. I've already recommended them to two coworkers and I will be shopping for my next vehicle here too. Thank you again Rudy!

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

WANT TO THANK ALEX HERNANDEZ MY SALES ASSOCIATE HERE AT TX AUTO GROUP I WAS LOOMING TO UP GRADE MY S560 I FOUND ONE ONE THERE WEBSITE AND CALLED IN TO MAKE AN APPOINTMENT ALEX HAD THE VEHICLE READY KEYS IN JAND FOR THE TEST DRIVE HE HELP ME GET TOP DOLLAR FOR MY TRADE AND ALSO SECURED MY FINANCE AND GOT ME A GREAT RATE AND MONTHKY PAYMENT I will be referring my family friends and Co worker Check this place out and make sure to ask for Alex Hernandez he will sell service and satisfy you Thank TX Auto Group !!!

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

David made my car buying experience super easy and stress free. He was always easy to get ahold on and kept me in the loop on when my car would arrive. I would 100% recommend contacting him and I will definitely be buying all of my cars through him.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

I walked in and Daniel helped me look and find a vehicle I liked. He let me know when the one I wanted to test drive was ready. Went back and drove it. Paperwork was as usual lots to sign, they made it seamless. I brought my Traverse home. Haven't used their service yet. Will definitely come back!

This is luxury. Cadillac did a great job combining tech, luxury, & quality. The leather & real wood accents are amazing. The tech is awesome. The comfort is real.

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

The dealership is ok, but the salesman Mr Eddie Lechuga is awesome he went above and beyond to make sure that all the process of me buying my dream CAR was stress less and quick and that I got everything I wanted. Again thank you Mr Eddie..

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

Sales, Service and Financial and Genuis was great no complaints, Great Customer Service, Answer all my questions and i got what vehicle I really wanted

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

I'm enjoying myself very much! I always wanted this type of SUV. I call it my "Grown-up vehicle". I know how to appreciate a vehicle like this, now.

⭐⭐⭐⭐⭐ Big Star Cadillac absolutely lives up to the name. From start to finish, this was one of the easiest car-buying experiences I’ve ever had—and that’s saying something. They had exactly the Cadillac I was looking for, and even though I was buying out of state, the entire process was smooth, simple, and refreshingly stress-free. Huge shoutout to George—his communication was top-tier. Quick responses, clear answers, zero runaround. Every question I had was handled promptly, and I always knew exactly what was happening next. No pressure, no confusion, just solid customer service done right. Buying a car should feel exciting, not exhausting—and Big Star Cadillac nailed it. I’m very confident I’ll be using them again and would recommend them to anyone looking for a seamless, professional, and actually enjoyable car-buying experience. Thank you!

I have no complaints. Everyone from Sales to finance to service is totally professional. I would highly recommend this dealership to anyone, and I drove from Richmond to Jersey Village just to choose this dealership.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat