Used Cadillac Escalade for sale near Brookside Village, TX

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

I AM SO EXCITED TO SAY WE JUST BOUGHT OUR 7TH VEHILCE FROM JOSEPH HADI AND LUPE BARRERA!! I LOVE THIS DEALERSHIP BECAUSE THEY LISTEN TO YOUR NEEDS AND WORK MIRACLES TO MAKE IT HAPPEN. ADRIAN GARCIA HELPED WITH THE PAPERWORK CAUSE OUR BELOVED LUPE WAS OUT. THE TEAM THERE HEADED WITH JOSEPH HADI ARE THE MOST WONDERFUL PEOPLE EVER. IF YOU ARE WANTING A TOYOTA PLEASE GO SEE OUR DEALERSHIP!!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Pete was very helpful during my apartment. I will satisfy with his politeness and the way took care of my truck.

I walked in and Daniel helped me look and find a vehicle I liked. He let me know when the one I wanted to test drive was ready. Went back and drove it. Paperwork was as usual lots to sign, they made it seamless. I brought my Traverse home. Haven't used their service yet. Will definitely come back!

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

The best Customer service you can ask for! Sewell took care of me the whole way and more! My salesman Jerry was kind and helpful to me and my family!

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

I love my Cadillac Escalade. Cars are made by humans so naturally they're not perfect. We've been driving it for 7 years with no major problems. My goal is to keep it and get another one soon.

I enjoyed the purchasing process here but the car could’ve had a few more repairs before purchasing ie. paint and tire sensor being replaced. Overall I had a good experience.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Very good service; recommended for their outstanding service and attention to the client. Thank you

This truck does everything asked of it. It is a beast with the 6.2 engine and tows a 24 ft boat like it isn’t there. Plenty of storage for hauling with back sets down. Great for commuting!

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Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Ron Craft did great! It was a good buying experience. 10/10 recommend. John was very helpful and made sure we had everything we needed and wanted.

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

Great people, specially Ricardo in service, very helpful with people like him, great job in his ability to communicate with people and very helpful when dealing with people! I had no idea what I needed and he helped understand what I needed. You should have more people like him, very nice 👍 and helpful! Knows what needs to fix any problem!

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

⭐⭐⭐⭐⭐ Big Star Cadillac absolutely lives up to the name. From start to finish, this was one of the easiest car-buying experiences I’ve ever had—and that’s saying something. They had exactly the Cadillac I was looking for, and even though I was buying out of state, the entire process was smooth, simple, and refreshingly stress-free. Huge shoutout to George—his communication was top-tier. Quick responses, clear answers, zero runaround. Every question I had was handled promptly, and I always knew exactly what was happening next. No pressure, no confusion, just solid customer service done right. Buying a car should feel exciting, not exhausting—and Big Star Cadillac nailed it. I’m very confident I’ll be using them again and would recommend them to anyone looking for a seamless, professional, and actually enjoyable car-buying experience. Thank you!

Very professional, great group. Last Tesla I bought was purchased from a group that sells 50-65 teslas a month (idrive in Carrolton tx). Auto Boutique surprised me, and managed a Tesla sale like a group that sells 10x more of these technically challenging vehicles. They got the car added to my Tesla app quickly and I left the dealership able to supercharge and drive 6 hours to my home. The young guys ( Ethen Beck and Enrique Ovalles) were very Tesla literate. I'm a contributor to a tesla owners forum and have over 4 million content views, so I'm not a Tesla Newbie. I have a 2016 model s p85, a 2021 model y dual motor, and now a 2021 refresh model s long range to replace the aging ap1 car. These guys had the recurrent battery report in addition to the carfax so I could skip checking the battery. Staff went into service mode and we checked the error log. They got an update to post before adding the car and so I drove off in great shape!

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

Vincent (Vinnie) Adduci was a great help ordering a new 2026 X7 xDrive40i. I wanted the rear steering for parking maneuverability (2VH--Integral Active Steering) without ordering the V-8 (2VH is standard on the X7 M60i). The BMW national website does not let you add the DHP option (dynamic handling package with 2VH) for the 40i when building a virtual X7. Vinnie knew you could order that option and also double-checked for me. The loyalty, discount, and trade-in value offered were excellent and so he ordered the X7 40i with all the options I wanted, including DHP, and it will be built in a few weeks. I can't wait to get it. Thanks, Vinnie! Bob M. Also, I want to mention that we have been with our Service Advisor, Joanna Wolf, for many years and I can’t say enough good things about her. Great service at BMW West. Joanna keeps us informed about everything and makes sure all that needs to be done is taken care of quickly and for a reasonable price. The free maintenance and warranty work is done with no trouble or issues at all. Any recall notices (rare) are also checked by Joanna. For such a large dealership it’s really nice to feel we have friends there. Bob M.

This vehicle has everything you need and so much more. Seats 7 comfortablely, Individual headrest monitors that operate separately, Sunroof and Luggage Rack, Heads Up Display and Parking Assist.

Great selection of used luxury cars. They have everything from Mercedes to aston martins. Will definitely be back

First I feel Aarons review is biased for some reason. I test drove the 2019 GLS this week and decided to keep my Slade. Leg room CAN be larger but (movable second row) but then row 3 has 0 but actually 0 space. The Escalade is the only 3 row suv I've been in so far that offers decent 2 and 3 row space (i have the esv). Configure a GLS with 420 hp, heated steering wheel (yes its an additional feature at merc) coold cup holders, ventilated and heated massage seats, entertainment system, 3rd row etc to match the platinum and be surprised at the price tag...