Used Cadillac Escalade for sale near Galena Park, TX

It was a very good experience the whole team was really professional meeting and exceeding the standards

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Wesley was so professional and knowledgeable. Best experience thoroughly explaining the diagnostic process and providing frequent updates. I would recommend Wes at the service department

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Emmons is by far the best dealer that i have purchased from. I worked with George and everything went great

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Excellent experience dealing with this dealership. Saul is a great salesperson. Great communication, responded to all requests, sent additional videos and pictures. Made the whole process easy from initial questions to purchase and driver y. Highly recommend

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Excellent negotiation for a fair price. Saul was super easy to work with and delivered everything promised.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

Very detailed and good customer service. Gave details throughout the service appointment. I was able to have them schedule me an Uber from and back to their facility.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Thanks to Mr. John Garcia/ Tom Peacock Cadillac .My experience in purchasing my new vehicle was Fantastic!! Mr. Garcia is an outstanding Salesman whom went out of his way to help . He took the time to make sure that the process went smoothly. Mr. Garcia even took the vehicle to my mechanic to have checked,which I am truly grateful for. I will definitely pass on my Great Experience!!! Thank you again..Mr. John Garcia/ Tom Peacock Cadillac...

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

My experience was Exceptional and Exceeded my expectations!

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

Alex Fierro has been our service advisor on our 2023 he Chevrolet and is very professional. We will continue bringing our vehicle here for service thank you .

Jon was very attentive and knowledgeable about the vehicle I was interested in. Jon also followed up with me to ensure I found what I was looking for.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

I had a great experience on my recent purchase at Sewell everyone was helpful and my sales rep was on top on everything, overall I’m very satisfied.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

5 Stars ? Because Tyler the Wolverine Deserves a Cape (and Probably a Raise) Let me just start by saying?I came into this Chevy dealership ready to test drive a car I found online and roll out like a boss. But? the car was awful. Like, ?Oh no, absolutely not? awful. Enter Tyler the Wolverine, who did not run for the hills when I turned into an indecisive, mildly neurotic car shopper (bless him). Instead, he rolled up his sleeves and got to work finding me something that actually made sense for my life. We had a few tech gremlins pop up in the process (as they do), but Tyler stayed calm, professional, and relentlessly positive?like some kind of car-selling, problem-solving spirit animal. Just when I thought I was leaving with one electric car, boom, last-minute glitch, and we had to switch cars at 8:30 at night. Did he panic? Nope. AJ the finance wizard came in clutch and had the paperwork handled like a boss, explaining everything with patience and clarity?even while the clock was ticking. And then?because life loves drama?I left with barely any charge in my new EV. Tyler literally handed me cash for a nearby charger (legend), and when I pulled up to the station? HE WAS ALREADY THERE. After hours. At night. Walking me through the charge process like it was just another part of the job. But wait?it gets better. I live in a small town with very limited charging options, so when things got a little tricky, Tyler (aka Wolverine) drove on his own time on a SUNDAY and overnighted me a charger. Who does that? Seriously. Also huge shoutout to Anthony, the first person I started with. He had a doctor?s appointment the day I came in but STILL stopped by afterward just to meet me and help. He and Tyler truly teamed up like Marvel superheroes and helped me every step of the way?through the charging chaos, the car switcheroo, and all the wild in-between. If you want a dealership that treats you like a real person (even when you?re slightly frazzled and running on vibes), ask for Tyler and Anthony. They went above and beyond in ways that you just don?t see anymore. And if Chevy doesn?t give them a raise, I will personally start a petition.

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.