Used 2020 Cadillac Escalade ESV SUVs for sale near me

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

This is the first experience of buying a new vehicle that there were no games. MJ was my salesman and was unbelievable…I told him what I wanted to make the deal and he and the dealership delivered! I’ll be back for sure.

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

Excellent salesman, Joe Hanks, smooth process in the car experience highly recommend! Up front no pressure, went above and beyond. Love our new car, Definitely make Sundance your first stop for a new car!

The Escalade ESV has met or exceeded all expectations in the short time I’ve owned it. The ride is smooth, and it has all the cool “extras.” Its a 1st class ride!

Very good dealership to work with. Extremely knowledgeable staff and very helpful. Nice facility and fairly close to where I live. Good service department. Friends with the owner.

this suv meets all my needs power and mileage great has alot of upgrades very smooth ride very good acceleoation like that it has led for lighting

Wonderful experience working with Levi. He and TJ did everything possible to make everything work out. I’m very happy with the new vehicle and they made everything as painless as possible. Highly recommended!

When you buy an American-made vehicle, your patriotism shows and it is glorious. Join the likes of Clark Gable, Gene Autry, Ronald Reagan, Elvis, and many more and own the greatest car brand of all time!

Salesperson Fred Williams did a fantastic job with assisting and selling me a JAG! If you need a volvo or any other car used or new, see Brother F. Williams.

Jose was very good and payed attention to our needs and was very kind and honest about what we could do and what would be our best options

Great inventory selection, Knowledgeable staff, Easy to work with. some follow through, eager to earn business

Still talking with them about buying a car. Very responsive and also proactive. Th you

excellent bought a good car good prices 100% recommended Fatima nuñez the best group 🙏🏻

Derick Anthony was a fantastic salesman who for over a week kept me engaged Once I got there, it was a great experience to have a friendly and supportive salesman I have shared the great experience with all my friends and coworkers

Lots of Cars available Easy to maneuver web site prices are reasonable . I did not purchase at this time but would consider I have a later time

BEST customer service you can trust from purchase to car maintenance! Jim Schmidt is the only dealership I will do business with.... experienced, professional and friendly with flawless service!

Volkswagen service completed my recalls and maintenance promptly. The young lady was very polite and helpful.

Very good our salesman was excellent. Ed was very good. He was very informative and a big help with the purchase. Finance department was also very helpful.

I recently sold my car to Auto206, and Jose made the entire experience outstanding. They offered very competitive pricing and beat every other offer I received, maximizing the value of my vehicle. The process was straightforward, laid-back, and completely pressure-free. Whether you’re selling or trading in, Jose makes the experience even better with his honesty and no-pressure approach. I highly recommend him and the team at Auto206.

Brett, Ron, and Karen were awesome. They made the whole process go very smoothly. I'd recommend them to anyone.

The staff at LeadCar were exceptional. Ron and Alex, both in sales, made the experience enjoyable. Not always the case when purchasing a car these days. We will be back!

Once again, Vikki did a fantastic job of taking care of me and my truck. I scheduled the 100K service for my truck, and then got a curveball that made keeping the appointment more of a challenge. Vikki was able to help me reschedule my appointment in a way that still aligned with my schedule. Vikki?s attention to detail, knowledge, and responsiveness give me confidence in services/repairs being done right the first time. Her care and understanding of how to take care of her customers makes DeMontrond the only place where my truck will be serviced.