Used 2023 Cadillac Escalade ESV for sale near Franklin Lakes, NJ

Had an amazing experience with Felix! He was so helpful and answered all my questions. Making the appt was so fast and easy. They fixed my recall quickly!

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

As always service was great Samantha was beyond helpful in arranging everything to help address and facilitate the repair and keep me updated throughout the process I received my car back spotless

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

I purchased a vehicle there a few days ago and my experience was FANTASTIC! I was shopping from out of state and my salesperson Alfredo made the whole process super easy and agreeable from my initial phone call and all the way until I took delivery of the car. Our negotiations were straightforward, he facilitated getting the car to a shop for a pre-purchase inspection I’d setup and also contacted a company for me to get a temporary wrap for the car to be protected on my drive home back to NC (shout out to Alex and the guys over at ONEighty who fit me in on short notice. Thank you!). Once I got in town at Staten Island, Alfredo’s team was super accommodating and welcoming as well. Thanks are also due to Adam (owner), Sha (social media), Arty (Swiss army knife lol) and everyone else that made me feel like part of the team. This was a great experience. Purchasing here is highly recommended and I would shop here again.

It was a pleasure to meet Jeff. Your positive attitude and willingness to go the extra mile for customers is appreciated. I told him what I was looking for and he was able to show me exactly what I needed. Five 🌟

Robert Caliri made it easy and comfortable to buy and sell my car along with John Dally the manager who are both gentlemen

very good dealership for your next car just bought my audi few days ago from SQ

The workers are very nice. I meet Mr. Stewart Simpson and made me feel that I was at the right place to buy a vehicle. He helped me see was i could financially afford and the pros and cons about financing. That I appreciated. He kept it real. Need more people like that.

I recently had a great shopping experience at European Masters with a salesperson Luis. He was very courteous and professional, obviously having customer`s best interest in mind. I initially contacted them over the phone and spoke to melissa, an internet sales rep. She politely answered all my questions and made an appointment for the following Monday. Upon arrival a vehicle of my interest was all prepped and shining. All in all I did spend there quite some time including a test drive, applying for financing, which turned out to be of better terms than my own that I previously was approved for and signing a contract. At the end of the day I drove off in my new car and was very satisfied with the process. Being a 3yr old the car had a highway mileage in Pennsylvania and drove and felt like new. Before this place I shopped in two other dealerships in Long Island and they both felt very disorganised and unprofessional. This place has a great selection of premium higher-end European cars, mostly BMW, Benz, Porsche. The condition of each looked top notch. And best part was that they walk their talk by following their promise and reconditioning some worn off part that didn`t look the best. Thank you, guys, thank you, Luis.

The people who work at Pepe Cadillac are easy to reach, understanding and extraordinarily helpful and went out of the way to solve my problem. The sales person i had was clear and extremely knowledgeable about the cars.

Just a wonderful experience at the dealership. Everyone truly cares about any problems you are having with your car. I brought my car in for service. John Ferrari did a great job explaining everything they were gong to do. I have a 2016 ATS and it is now running like a charm. Hats off to a great service department and dealership.