Used 2023 Cadillac Escalade ESV for sale near Surfside, FL

Excellent team to work with across the board. The entire process was painless albeit time consuming. Would definitely recommend for anyone looking for an easy to work with team.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

If you’re in the market for a new vehicle, do yourself a favor and check out Florida Fine Cars and ask for Ricardo Myers. I needed a car fast and I was not interested in settling. Ricardo M actually listened no upselling, no runaround, no salesy nonsense. He helped me apply and secure financing efficiently with a low down payment and had me in my dream car the same day. Francisco, the finance manager, worked his magic and got me the exact terms I asked for. The team even stayed late to work around my schedule so I could drive off the lot that night. To top it off, they surprised me with a big red bow and genuine excitement for my purchase, which honestly made the moment even better. Huge shoutout to Arielle, the internet sales rep, who helped kick off the process. She was responsive, helpful, and we even bonded over local spots for my kids. That personal touch matters. I’ve purchased many cars over the years, and this was hands down the best experience I’ve had. The car was exactly as described and matched the photos perfectly. 10 out of 10 experience. Thank you Florida Fine Cars for making this such a smooth and memorable purchase.

I used the Concierge service to have my truck serviced, and it was great. My service Advisor, Edwin, was great. Took car of all my concerns a d my truck was returned when promised. I would definitely keep taking my vehicle for service at Vera Cadillac-GMC-Buick.

Great selections, amazing service ! will do business again in the future ! I was in and out, no games and no hassle like other dealers love to do.

Ciprian was a pleasure with which to deal. He answered questions promptly and was very candid about the car and it's condition. I'm sorry we couldn't come to terms on price.

Estoy muy contenta he comprado dos veces mis carros aquí, en mi última compra del domingo pasado me atendió José muy profesional y muy atento, salí contenta con mi Toyota colora, me ayudaron con los precios, lo recomiendo

Felt like they were honest and trustworthy! They were helpful! Very professional and personable and caring!

As we have said in previous reviews, I am only authorized to return to this one because of Mr. LUIS CHIEA, who truly represents the company. I have a Land Rover near my house (Coral Gables), but since I met the manager LUIS CHIEA, nothing has stopped me from traveling to the north of Miami. Now the company has hired PAULO SANTOS, who speaks Portuguese as well as LUIS CHIEA. THIS SALESMAN WILL CERTAINLY BE A SALES CHAMPION... HE HAS SO MUCH PATIENCE WITH THE CUSTOMER. LAND ROVER NORTH IS TO BE CONGRATULATED FOR ITS EMPLOYEES, THEY ARE THE ONES WHO MAKE THE COMPANY PROSPER.

Brian Winters is the best guy ever. I’m happy my first time was with him

Ricardo Zambrano was excellent in dealing with during my ct5v transaction! Would highly recommend using him again! Made buying a car easy. No hassle and no pressure!

Super and Good attention,and professional support my next vehicle by in this dealer, next month

The service manager was outstanding. He was involved in every aspect of my car repair. My issue was very difficult to diagnose. I observed him interacting positively with employees. I saw him doing manual labor, which you usually do not see. I was greeted positively from the moment I arrived. This is in contrast to the negative experience at AutoNation Chevrolet Pembroke Pines down the street from me. I know a positive business from the moment I walk in. I observe all employees including the amount of time spent with customers or just in the customer area. Happy employees are going to give customers a better experience.