Used 2023 Cadillac Escalade ESV SUVs for sale near West University Place, TX

Excelente me sent� tan bien recibido y la atenci�n del se�or Jes�s Besonias fue excelente, 100% recomendar�a al se�or Jes�s como vendedor te hace sentir como en casa, el compromiso del se�or Jes�s como vendedor es excelente, un se�or de principios y valores muchas gracias al se�or Jes�s y a la Chevrolet

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Exceptional experience very good price Brian Ries is a excellent salesman had vehicle equipped exactly what were looking for

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

We had a great experience, everyone made us feel like family! We will be returning the service was so wonderful!

Hands down the smoothest, friendliest car buying experience I've ever had. Sean was awesome and so was the finance manager who stayed late to finish the paperwork.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Derek Hamlin really took care of me. Got car in a timely manner. Will contact Derek on next visit.

I was interested in a new GMC Acadia, specific features and model. Zac Taylor worked very hard to bring a vehicle from the Colorado Springs store. He had everything outfitted as needed, worked out details remotely, then delivered it to me in the mountains. I drove away a great new vehicle at an outstanding price point. Thank you Zac for all of your hard work during this car purchase!

Don Mealey's personnel including Sales (Barbara C.), Finance, etc... were great to work with & provided a nice low/no pressure car buying experience.

Performed all services and provided a loaner and wash; on time and completed. Have always exceeded expectations, am completely satisfied. Would recommend them to anyone.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

The service was very good and the staff was knowledgeable and friendly. I was notified when to come pick up my car. I was offered the opportunity to wait in their lounge where they provide a variety of food and drinks for their customers.

Delon was so very helpful throughout the process. He made me extremely uncomfortable, kept me informed and helped me understand everything. The team as a whole was fantastic!

Our salesman did a excellent job showing us all the vehicles features and assisting us in our purchase! We highly recommend him to anyone looking for a vehicle!

I stopped in for my first service visit yesterday over lunch. Shame on me for not keeping the receipt to give my service advisor credit for the great service. He was knowledgeable about what my EV would need and clearly explained what the visit would involve. The visit was faster than expected, and communication was top-notch. I had my vehicle in prior, to another Chevrolet dealer with less than stellar service, so this is now my go-to for service. Highly recommend!

I was a return customer as I purchased my previous truck here in 2011. I had a positive experience at that time, so I wanted to give the dealership another shot. I've been researching which truck and options I wanted to purchase for months, so I booked a sales appointment to help expedite the process. From the moment I walked in, I was treated with care and respect. My sales rep was Otis, who was assigned to me by chance when I booked the appointment. I cannot give him enough kudos. He was very friendly and worked with me to make sure I got the exact vehicle that I wanted. The dealership made the process pretty quick and as painless as possible. When I decide it's time for my next Chevy truck, I will be returning to Rick Hendrick of Duluth.

Reasonable service in a timely manner. Coffee machine is a plus. Waiting area was warm, dry, with a comfortable seat. McCalla provided excellent service in a professional manner

Everyone at this dealership does everything they can to make your buying and service experience easy. I highly recommend AutoNation Cadillac. They are as reliable as possible and true to their word.

I am very satisfied with the staff and Salesman at the dealership; he was very friendly and helpful. overall, I am very pleased with the whole experience of the purchase of the truck

Germain Honda of Surprise is a very nice dealership. The people that work there are FANTASTIC! From the second we entered the dealership, the staff was very welcoming and friendly. Our salesperson was knowledgeable and helpful. He explained every step of the sales process and patient with all our questions. Never feeling rushed. I live over 100 miles away and in the end, it was worth the drive!