Used Cadillac Escalade ESV for sale near Broadview, IL under $650,000

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

The internet manager and staff did a wonderful job in setting up appointments, finding the right car and communicating.

Steven Dang provided excellent customer care for my annual service. He provided routine update and the final cost matched the quote. The waiting area and vehicle reception zone were spotless and well-stocked.

Great experience with recent purchase of Toyota Land Cruiser at McGhee in Hanover. Thanks Greg

Very good car buying experience; no high pressure with competitive pricing. Anthony the salesperson was courteous and responsive to all our questions.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Trey truly cares for his clients. He found the perfect fit for my needs. I was able to get a really good deal as well

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

My wife and I, bought a vehicle out of state, and Dan Nguyen made the Transaction super easy and stayed with us step by step, also helped us with shipping the vehicle to us in Virginia Beach! Thanks Dan

Everett Chevrolet service department is always efficient and tells you exactly what’s service is needed for your vehicle. Tommy is also very good at telling you up front about the cost. We always use this dealership for all our services.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Excellent team to work with across the board. The entire process was painless albeit time consuming. Would definitely recommend for anyone looking for an easy to work with team.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

My wife and I were pleased with our recent purchase experience. Frank Domino was very nice and pleasant as well as Sandy who kept us entertained with pleasant conversation while we waited. Overall one of the best shopping experiences of my life. Thank you, Stefan and Chris Lang

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Dealing with Andrew was super. Very knowledgeable, but no pressure. Car didn’t work out for me, but would not hesitate to work with him again.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

I had a good experience working with Elvis buying a used car. It was quick and easy to find a salesperson willing to do a test drive. They walked me through all the most important features and were very friendly. In between my test drive and purchasing the vehicle, Elvis was very responsive by text when I had questions regarding the maintenance and service history of the vehicle. Elvis provided a CarFax report upon request. The negotiation process was a relatively quick experience. They gave me a fair price for the vehicle and didn't run me around in circles. On the day of the pickup, Mike did an excellent job walking me through the setup of Audi Connect and going through the features of the car. He was very friendly and knowledgeable about the car. Overall, I had a good experience at Audi of Des Moines. I would consider buying a vehicle from them in the future!

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Julia Vargas was very helpful and kind as well! She also seemed very knowledgeable and we appreciate her service very much!

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Had Tires and Battery replaced. Good Prices and Good work. Service Manager found several discounts that was applied to my needs. Work was done on time and vehicle was in a clean state when finished

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

Anthony Vassell was "entertaining, quick and to the point." He made sure the car we bought didn't get sold while we drove 707 miles one way to purchase it We enjoyed working with him as he answered my questions promptly.

Great service! I felt welcomed and at ease. The staff were very friendly and I didn’t feel pressured to buy!

It is so luxury get it now pelase i think its fire to buy this cae e e e e e e e e e e