Used Cadillac Escalade ESV for sale near Highland Village, TX

Fantastic experience. Kind, knowledgeable, patient, not pushy, kept in contact and even videotaped the car I was interested in. Smooth sailing! Prepped my car with a wash and full tank of gas's.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

I recently was shopping for an FJ cruiser and found both Andy and Cooper to be honest and helpful. They went out of their way to help me find the right car. I would encourage anyone reading this to do business here. The experience was excellent and they made me a great deal. George L.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Though I did not end up buying a vehicle from Blue Star Motor Group, Mrs. Deb and Saif were very helpful and gracious to me. I've worked inside the sales side of the car industry for over five years. I can assure you you're dealing with one of the very few good people left when dealing with Blue Star. I highly recommend Mrs. Deb and crew.

Great experience from beginning to end. Salesman was very informative and friendly giving us the confidence about our purchase.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

This was the best car buying experience i ever had! No haggling, no waiting for hours, great salesman, and fast financing. Everything explained thoroughly. I was recommended to this dealer and will recommend to anyone shopping new or used. AAAAAA

Mike Hernandez and Brandon Guzman are the best sell guys ever. They walked me through the sales proccess step by step and made sure I was totally comfortable and the finance process was just as easy!!! Go see them they are the best!!!!

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Good experience we weren’t rushed when we got there late evening. Cayman did an outstanding job and recommended great restaurant

Quick and friendly. Matthew was extremely knowledgeable. He answered all of my questions and was extremely trustworthy. He provided insight to things that I didn’t even think about.

Its my luxurious truck. I can take people too. She looks great! Got the front windows tinted, helps alot in the AZ. THE KIDS LOVE GETTING DROPPED OFF/ PICKED UP IN STYLE.

Great working with William and Josue and really help with what we were looking for

Mohammad, was great. Made my wife comfortable and happy with our choice . We will come back.

Ata has exceptional service with a great personality! This is his second time having me drive off in a showcased vehicle!!!

The team was super attentive and really took the time to understand what I needed. No pressure, helpful guidance, smooth process. Highly recommend!

My Escalade is perfect! It was immaculate and very well taken care of by previous owner. It has every requirement I had plus some No issues yet!!

Mandy made my experience so much easier with her smile and personality and Jason topped it off with his financial expertise.

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

I purchased an SUV with Samuel Dixon. He was so awesome to work with and the sales transaction went smoothly. Sam and the team were straightforward. I look forward to purchasing again in the future. In the past, I've been to different dealerships, and I was tired of their deceitful tactics.

It is so luxury get it now pelase i think its fire to buy this cae e e e e e e e e e e

Great experience, and absolutely love our car and the service we received! Isaac showed up on his day off just to deliver our car to us. Excellent service!

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

I live in Arlington so I had sent an email first to see if the Badlands bronco was still available. Jimmy contacted me back right away and even sent me a video of the vehicle. I drove out the next day to take a look at it where I meet up with jimmy. My over all experience was very good and Jimmy definitely made the overall experience much better. Any concern I had he made sure to address quickly and efficiently. I ended up driving off the lot with the bronco I had seen in the ad and a big part of that was due to Jimmy’s excellent customer service. Thanks again Jimmy and I will definitely be recommending you and Bob Tomes Ford.

This dealership was awesome! Excellent customer service from the first phone call to the time we drove out with our new car. Everyone was very patient and explained all we needed to know. They were fast, efficient, and friendly. I highly recommend to all. Thank you guys!

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.