Used Cadillac Escalade ESV for sale near March ARB, CA

First time buyer 12/12/2024 ..JP was able to help me with all my questions and needs to purchase my new sierra pro ..thank you JP you're awesome

Adam did a nice job locating the vehicle I wanted to see. He went the extra mile tracking down the service manager, beginning the purchasing process, and ultimately ensuring the vehicle was ready for pick-up a week later. I found Adam to genuinely care that I had a good purchasing experience.

Didn’t end up needing them but they were very proactive in answering my call and questions. Good follow up work.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Brian was on it! No wasted time at all! I told him I was on a time crunch and he delivered in less than 1 and a half hours!!!! This NEVER happens!!! Thank you guys for my awesome Veloster N

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

I was running late past there closing time. They were very gracious and waited for us. Very nice to do business with.

Very nice and loaded with nice features. Extremely nice and great ride. Heated and Cooled seats and cup holders. Nice XM radio and nice gps and sunroof

I have bought 2 work trucks from this place and they were both good and reliable. The sales people were pretty good except for the second time around, he actually got frustrated when my wife started reading the contract before signing. The only issue I have is both times I purchased, the trucks gas tanks were on empty and they wouldn't put any gas in them for me. The second truck I bought, the tank was so empty that I was stressed leaving the place just hoping to make it to the gas station across the street.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

The whole experience at Mountain View Chevrolet was good. I was treated so kindly by Tyler.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

Had a fantastic customer service experience with Miguel at California Motor Trade 3. He was incredibly helpful and knowledgeable, making the car buying process smooth and stress- free. He explained clearly everything, no pressure at all. Highly recommend them!

The performance and all around luxury style and very roomy and convenient to relax. Stylish and comfortable elegant. A smooth ride with class and a eye catching

It was a great experience and Dom was the best! We will definitely come back for our next purchase.

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

Sales personnel knowledgeable and helpful. Not close by but would definitely discuss a car purchase soon.

Jacob took care of us! The deal was quick and fast with no hassles or xx. No xx dealer fees. I’ll shop here again if possible. Great experience.

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Love this place , love the service, love how fast my process was to get into my M4 .best dealer I’ve ever made business, super polite , humble and very respectful, they even car washed the vehicle, man come one I was like whatttt!!! Super happy I drove out from Hollywood and I was not disappointed. Check it out for yourself!!!!!!

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

I bought a used car. They fixed minor scratches and made it look like new. We got a great deal and excellent service. You should buy a car there!

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

Dominique is very good customer service in my buying today for the Ram 2500 working with him was very easy

The Escalade ESV has met or exceeded all expectations in the short time I’ve owned it. The ride is smooth, and it has all the cool “extras.” Its a 1st class ride!

Great personality and very helpful one of their car sales agent by the name of Nicholas from CMD montclair branch assisted me all through the night until closing time in obtaining my Mercedes Benz GLC 300, he just showed his dedication and compassion for the customer happiness,,,much appreciated,,,thanks again👏👏👏👍

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Bruce was absolutely wonderful. From the discussion on the phone all the way to the finance office was great!! We bought used and certified. I was between two CRV (one at another dealer) and with the way Bruce was communicating and working for me, I chose correctly. I absolutely love my car and this was the easiest process purchasing a car in my life.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.