Used Cadillac Escalade ESV SUVs for sale near West Springfield, VA

I waited a few months before writing a review. Bought a truck back in May/June. Charles Harris helped me out when I came in to look at the truck the first time, he ran some numbers for me and I left. Didn’t feel any pressure at all into buying the vehicle, I left because I had a few others ones I was looking at as well. I came back about a week later, truck was still there and I had came back on time, there was someone else interested in as well. I had gave Charles a call ahead of time and let him know I was stopping but to make the purchase. The manager was also super helpful during the process. I believe his name was Phillip. After buying the truck, the check engine light came on while driving it home. I ran my scanner and found the issue, contacted Charles about it and he spoke with his manager, they had me bring it in the next day and took care of it at no cost. I was afraid they would pull something on me but no issues no back and forth, they took care of me. It’s been a couple of months with having the truck now, no issues with the truck and no complaints.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Great service in an emergency We were leaving town for a vacation and noticed that the car needed an oil change before we left Our service rep came through for us

I had a wonderful experience with Caleb Polen, both trading in my vehicle and purchasing the new one. I would highly recommend Leesburg Buick GMC and Caleb.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

I went looking for a specific car and they had one. I knew going into this search the car wouldn’t be perfect because of its age. They worked with me on so many levels to make the car exactly what I wanted and kept the price at or below the advertised price. Their cars are beautiful and they stand behind them so you will be happy. I recommend buying a used car from offlease motors simply because you will get what you want! BTW, Susan is a doll

The performance and all around luxury style and very roomy and convenient to relax. Stylish and comfortable elegant. A smooth ride with class and a eye catching

Really helpful dealer thanks for everything! Recommend this dealer if having a hard time deciding on a vehicle many different options came out with another vehicle I was not thinking about appreciate it.

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Prompt, friendly and professional service.. Invitation to visit was very friendly and didn't Email too much 😁

Purchased the SUV in 2014 with 49k miles on it. Dealer replaced front and rear shocks, at 100k I replaced the shocks again. My biggest issue with these vehicles today and not just GM SUVs is the non-reliability of those costly parts. At the dealer you may pay $3,500 or more for shocks, at the Benz dealer a air rear shock will cost you $3,800 for one. Buying a SUV used with high mileage you will be looking at replacing these type of items.

GREAT EXPERIENCE!!! Professional, knowledgeable and trustworthy, I always receive excellency services On All my car repair service.

I had an excellent experience! The Tysons team go above and beyond to ensure you find the perfect car for you at the right price. Shout out to Mike, Lesley, George, Valerie , Emilio and Sam. Thank you!!!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

my husband and I had a wonderful service I even cried because this is the car it I want to and I got it then and the people here are wonderful people to talk to respectful lovable and honest

My Escalade is perfect! It was immaculate and very well taken care of by previous owner. It has every requirement I had plus some No issues yet!!

Sammy Adade was great and really made the process smooth. I recommend going through him

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

Head turner, comfortable ride, I have owned Excursions but this is a whole other level, room for the whole family and gear, a/c cranks, whish I would have bought one long time ago

Very responsive dealership, purchased vehicle out of state and was delivered to my front door in 2 business day's. Vehicle was as described and would purchase again!!! Gregg Martin

This car has all the room that I need. Drives like a dream. I will be using the car to travel in this summer. My family just loves all the options that the car has.

Outstanding service and knowledge by Chris Romero. Coming from Ocean City, Md. Well worth the trip.

I recently purchased a vehicle with the help of Mobin, and I couldn't be more pleased with the experience. From the moment we connected, Mobin was the definition of professionalism—calm, courteous, and incredibly knowledgeable. What truly stood out was his commitment to making sure I understood every detail of the process. No question was too small, and he explained everything thoroughly without rushing or pressuring me. His patience and clarity made a potentially stressful decision feel smooth and manageable. Mobin genuinely prioritized my comfort and confidence throughout the purchase. His helpfulness and transparency turned what could have been an overwhelming experience into a positive and even enjoyable one. If you're looking for a trustworthy and attentive car salesman who values your peace of mind, I highly recommend working with Mobin. He sets a high bar for service and professionalism in the auto industry.

nice looking truck rides good inside looks and smells like new . very nice people to buy from will love to buy again. people come here and get your self a car you would be very happy

Jim Colman Cadillac creates a superior service model for buying cars. I worked with Nelson, Brendon and Gadwin. Nelson was especially focused on making the buying experience enjoyable and simple. I recommend anyone to trust the team at Jim Colman Cadillac. 6 out of 5 stars.

I post a review on June 7 2025 and today July 26, 2025 we had meeting with the manager James and he settled the price issue we had with the purchase of Honda civic 2016. Thank you James

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy