New and used 2025 Cadillac LYRIQ Sport for sale near Tuckahoe, NY

I would just like to recognize Rondell Douglass and his team at Cadillac Dealership of Greenwich CT for a job well done! I noticed an issue concerning the warning service light in a recently purchased Escalade. As a result, my boss, the owner, was nervous and about to taking a long trip. As her assistant, I was understandably worried that it couldn't be addressed in time. Enter Rondell Douglas, Sales Manager I contacted Ron and explained to him the situation. Before I could blink my eyes, he said that he would take care of it right away. "Bring the car up as soon as you can and I will have my guys take care of it". I drove up right away to the dealership. The first thing I noticed was how inviting, modern and spotless condition of the dealership and its repair facility. It looked like it was brand new or remodeled. I was greeted by Ron himself and his repair manager Luke who quickly in processed vehicle. Ron brought me into the lounge area. Comfortable Lounge Chairs WiFi Coffee and charging stations were made available to me. He said he wanted to do a thorough diagnostic test and inspection to rule out any issues and could take some time so make yourself comfortable. Which is exactly what I did. Ron came in one last time to offer a Loaner in case I needed to go back to NYC. I said that I was good for the day. Later I asked I let him know that I was going to run a few errands and was going to walk into town. He insisted in offering a loaner which I gladly accepted. Within 10-15 minutes I had a fresh washed Caddy waiting for me to drive around. I did a few things grabbed lunch and returned to the dealership. When I came back the car was ready to go. Ron's associate Luke explained that a full diagnostic test was completed with a full inspection to validate results and no faults found. The computer system was reset and I was on my way. Everything was covered on warranty. I tried to tip them but they refused saying that as a client and our job to make sure you are satisfied and happy with the results. And I sure was especially my boss, greatly relieved was able to make her trip with out delay. We have not had an issue ever since. I can't thank the Rondell Douglass and the members of the Cadillac of Greenwich Connecticut team for their expertise, professional and courtesy. Highly recommend. Many many thanks!

This dealership is the best for service. I recently had an issue with my car and they were able to get me in right away. They diagnosed the problem quickly and recommended some other issues that needed to be taken care of as well, and now my car is running better than ever. I was greeted by Sarina when I first walked in and she couldn’t be nicer. She introduced me to Mike, the manager, and they both put me at ease that my car was in good hands. I won’t let anyone else work on my car in the future, top notch service!! Thanks to everyone at Cadillac of Greenwich.

Negotiated over text message in a very professional, fair, and responsive manor allowing me to trade in my existing vehicle at a fair value for a CPO Escalade. Allowed me to sign all necessary paperwork via esignature and then hand delivered my car to me on Long Island and took my trade. Polite and courteous staff, could not have been easier! Thank you!

Ok Experience :) Didn't get a home delivery and had to wait one extra day to pick up since seller had a day off :(

Excellent dealership experience. Recently had my Cadillac EV serviced here and the team went above and beyond. Took care of the service, kept me posted every step of the way, and did the ultra convenient pick-up and delivery of the vehicle. Will definitely come back again!

The service department goes above and beyond. I recently had a problem I was traveling in Florida. The sales manager Ron bald got on the phone to help me and spoke with the dealer directly in Florida to make sure my experience went smoothly when i had an issue while traveling. Whenever I have my car serviced in White Plains they do an excellent job. I recommend them highly, the service department is one of the reasons I just bought my car off its lease.

I called the dealership and spoke to the sales manager Lemuel.He was a total gentleman we made a deal in five minutes they delivered the car to my house in staten island the whole process was completed with honesty and transparancy it was a absolute pleasure tommy D

Keith Bobrick was excellent. He walked me through the whole process of buying a new car (in a timely fashion) and never bullied or pushed me. Never made me wait long either. Thanks a lot

Tim Gannon is a true professional and straight forward. Tim is also respectful and i am always happy with the work they provide. Good job Tim

Austin Rizzotti was very professional and made the purchase of our new auto a real pleasure. He never pressured us to make a sale. The experience was different from any other car buying we have had.

Traveled 6hrs one way to get my dream car. Todd Porter is the man of the Year! Explained the car in detail over the phone and didn't disappoint. Thanks again.

i was happy with the service. Everyone was friendly and helpful the first I stopped in. They acted the same way when I came back and leased the car.

Talk to Patrick Mccade very helpful and friendly so I went to look at the suv he was still helpful and friendly I wanted that Escalade and he work hard to make it happen thank Pat the cheese cake at the end was nice

I worked with Daniel Brendler. Because of his knowledge, experience, and easy going personality, I will definitely come back to him when I am ready to purchase a vehicle.

We leased an escalade ESV from the dealership - using Jim Rapp as our salesman. He was so professional, warm and very receptive to what we were looking for. There was no haggling over price, no multiple walks to the manager. The whole deal was done under an hour. I absolutely hate car shopping, but Jim and Sarant changed my opinion of the process. Thank you to Jim and everyone at Sarant for the experience... we look forward to using our new and very large car!

Excellent service. Ask for Delano Ashmeade. Smoothest and easiest transaction you'll ever experience. A1

My entire experience was fantastic! Efren worked with me for a week or two beforehand to find and reserve the vehicle I was looking for and Frank answered all of my financial quickly. In the end, I’ve finally found the perfect vehicle for my family and me. Efren even met me between NY and Delaware to deliver the vehicle to me. The whole experience was great!

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS