Used Cadillac OPTIQ for sale near Clarkson, NY

Great staff. Truck was serviced quickly and satisfactory. Construction happening but did not effect service or parking. Will definitely be back when truck needs servicing.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Great buying experience never felt pressure they took my budget seriously and worked to get me what I asked for. I would buy from here again and I think I will for my next car and will recommend to anyone looking to purchase a car.

I had an outstanding experience working with Jesus Gonzalez at Excellence Bomnin Chevrolet. He went above and beyond to make the entire process smooth and stress-free.

My Service Advisor Jose Gonzalez is a Rock Star! He is the reason that I continue to lease at Ed Morse Sawgrass. He is always there to answer any of my questions and address my needs. He is the absolute best!

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

I had a fantastic experience buying my vehicle at Cadillac of Norwood. My sales professional Al was fantastic to deal with. Highly recommend.

I recently purchased a pre-owned vehicle from Cavender Cadillac in Converse, and I received outstanding service from Antonio Slaughter from start to finish. He made the entire process smooth, stress-free, and enjoyable—from the test drive, to the final purchase, and even the special finishing touches at the end. My car was washed, filled with a full tank of gas, and he even placed my plates on my beautiful new ride before I left the lot. Antonio went above and beyond to ensure I had an exceptional experience, and I truly appreciate his professionalism, patience, and attention to detail. I highly recommend purchasing your next vehicle from the Cavender Cadillac Converse location—and be sure to ask for Antonio Slaughter!

Great service and experience from Jay (salesperson). Customer service was exceptional. Special shout out to Desmond in the service department.

As a business owner and a car addict I find myself constantly at dealerships looking at cars and trucks. Ive dealt with many high pressure dealerships that press hard for you to buy anything you set eyes on. Rocky mountain Eurosport has been quite the opposite. I personally dealt with Leon and Eli. Both were fantastic. Leon went above and beyond for me and helped find me the perfect vehicle. Allowed me to really think the vehicle over with no pressure and ended up pursuing it. All I can say is that the dealership has so many different options for vehicles. They offered to search and find the right vehicle even if it was outside of the dealership. Its a place that I plan to continue to purchasing from. If you are looking for the right car at the right price, I highly suggest checking them out. Ask for Leon or Eli, but im sure any of the staff would help out and go above and beyond. I have yet to have a bad interaction with any of them. Max is also amazing to deal with as a manager!

They were very helpful in transferring to the local dealer, providing the vehicle report, performing additional inspections and in the buying process. I would definitely shop with CarMax again.

This is just simply one of the best dealerships I have ever encountered. The Sales Associates Adler and Curtis, even the GSM Bryce were just amazing! It is the kind of customer service that others should replicate. First class.

The consultant actually knew what he was talking about - explained how the AWD system works in simple terms. I finally get it now! Really appreciated that level of knowledge.

John lee Excellent sales representative experience I will come back to purchase another vehicle from him

I seen Frank today and he was a great help and helped answer all questions I had pertaining to my vehicle purchase.

I enjoyed working with Mr. Watkins. He was professional and kind. He always made sure I was comfortable. Mr. Devon did the paperwork and he was no pressure. Overall I got what I needed and asked for. Makes me think I should have asked for more!! lol I am totally satisfied.

They had some excellent used cars including the Mazda I bought. Very professional staff that was very helpful

What an amazing crew at McGovern! I am so impressed with how kind, thorough and helpful everyone is consistently every time! Highly recommend!

Ken was great very informative not pushy great first experience will recommend Ken and dealer