Used Cadillac OPTIQ for sale near Crosby, TX

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Love dealing with Mr Beck he is the best and all the other sales man

I met with Dave Fisher, he made me feel very comfortable from the beginning all the way through the whole process of buying a used vehicle. No pressure, no stress. I was very happy I decided to go to Sapaugh GM Country. Thanks Dave for making the process and easy one

My Service Advisor Jose Gonzalez is a Rock Star! He is the reason that I continue to lease at Ed Morse Sawgrass. He is always there to answer any of my questions and address my needs. He is the absolute best!

thanku Israel Hernandez for the purchase of my vehicle everything has been a real pleasure

I recieved EXCELLENT service from Mike Furman!!! He was honest and didn't even take a deposit until he had the allocation and ordered my 2026 Corvette Z06. He set me up with courtesy delivery in Colorado and made everything as easy as possible for me. His sales managers Bobby Linthicum, and Jason Witte were also helpful and available to answer all my questions every step of the way. Wyman Chow was exceptional as well coordinating the signing via FedEx and setting me up with my extended service warranties and making my purchase via wire. Criswell has an exceptional team and I will definitely refer you to anyone looking to purchase a corvette!!!

Peter is a kind person and wonderful salesman. He is a credit to Ingersoll Auto Group! He helped make our lease go smoothly and efficiently. This is our second time we have worked with Peter to lease a new car, and he directs us to the perfect car for our needs.

I enjoyed working with Mr. Watkins. He was professional and kind. He always made sure I was comfortable. Mr. Devon did the paperwork and he was no pressure. Overall I got what I needed and asked for. Makes me think I should have asked for more!! lol I am totally satisfied.

Chris and team made our purchase of a beautiful electric vehicle so easy. We have purchased our last two cars from Fitzgerald and have become bigs fans!

Sierra was so helpful. Explanation on the products and different options. Awesome job! The whole staff was outstanding from the first young lady in the front. Thank you all

I had a fantastic experience buying my vehicle at Cadillac of Norwood. My sales professional Al was fantastic to deal with. Highly recommend.

I recently purchased a pre-owned vehicle from Cavender Cadillac in Converse, and I received outstanding service from Antonio Slaughter from start to finish. He made the entire process smooth, stress-free, and enjoyable—from the test drive, to the final purchase, and even the special finishing touches at the end. My car was washed, filled with a full tank of gas, and he even placed my plates on my beautiful new ride before I left the lot. Antonio went above and beyond to ensure I had an exceptional experience, and I truly appreciate his professionalism, patience, and attention to detail. I highly recommend purchasing your next vehicle from the Cavender Cadillac Converse location—and be sure to ask for Antonio Slaughter!

I recently purchased a chevy Silverado 1500 from this dealership and I can't say anything bad about this dealership they worked with me and I think gave me a good deal and I am very happy with my purchase and I would recommend them to my family and friends.

Great service and experience from Jay (salesperson). Customer service was exceptional. Special shout out to Desmond in the service department.

As I walked- I felt the ambiance that I was looking for. It’s a small dealership & I felt comfortable. No pressure. So we purchase with Crestview Cadillac.

We worked with Leon and Aaron(finance), got what we wanted. They were great! Highly recommend. Thank you!

The service manager explained the bumper to bumper warranty in better detail. I had to transmission work done. It needed fluid changed but it solved the problem. Small investment saved a major problem. Very easy to talk to. Strongly recommend them

Professional staff. Fair and transparent pricing. Effective and quick service and excellent communication. Seems like a bunch of hardworking individuals there! Will recommend to others.

Christopher was very helpful and professional. Make the experience so nice and smooth. I will refered anyone who will be looking for vehicle, of the brands that he sell.

I had a very amazing experience and I love my new Cadillac XT5 Luxury SUV!!!!