Used Cadillac XT4 Luxury for sale near Surfside, FL

My Service Advisor Jose Gonzalez is a Rock Star! He is the reason that I continue to lease at Ed Morse Sawgrass. He is always there to answer any of my questions and address my needs. He is the absolute best!

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Sales representatives was very pleasant, patient and has excellent knowledge about you company and the car I bought. Johnny. Made my car buying experience beautiful. I really love my new car . He even followed up with me to make sure everything was ok.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

Yasmany was the Service Advisor assigned to me and he was awesome! He communicated with me at the time of drop off and during the day kept me informed of the progress. Drop off and pick up were a breeze.

Just bought this car, it's very stylish, kind of small and boxy looking. The seats are very comfortable. Interior refinement is pretty good, it feels like a luxury car on the inside. Rides and handles okay but for the love of god it needs more power, I keep thinking how much better a car this could be with a V6. Oh well, I bought it, I'll have to live with it. I still like the car.

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

Carlos M.Mijares sold his bmw here very professional salesmen easy process bank draft followed I could have procured more $ if I sold privately but here the process was easy and the more I could have gotten ?sowhat

Really like the car! BUT, BAD GAS MILEAGE! 14 CITY, 26 HWY.. ESTIMATE MILAGE 23 CITY, 30 HWY... NOT EVEN CLOSE.. 235 HP, TURBO! IS ANYBODY HAVING THE SAME PROBLEM?

Bought a Jeep Grand Cherokee from this dealer, the experience was good definitely a 4 star ⭐️ And Il explain why not 5 stars. The sales person was great but lacks experience in other brands outside of Lincoln. The managers were very welcoming and offer a fair deal on the used cars for the most parts. The dealership was brand new and very clean and best of all it provides free snacks for customers. The reason for a 4 stars is because I feel like they can do a better job pre-servicing the used vehicles that they have for sale.

Only have the XT 4 for a month. Really enjoy it. Gas mileage could be better but everything else is what I anticipated. Priced just slightly more than "lower priced SUVs."

Going to a car dealer is never a pleasant moment. But this time was different. The vendor was great . And I was in and out wick

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

Carlos becerra did excellent job guiding us through the selection of our cr and we got great numbers

I took my car for service last month .Luis Rivera went above and beyond what was asked and provided exceptional care .He addressed my questions and concerns despite his busy schedule. I would highly recommend Luis and his team to family and friends. Joseph

Just purchased my 2023 XT4 and I love everything about it! I purchased from Cadilac of Mahwah in New Jersey and I could not have had a better experience! They were wonderful!!! Super easy to work with, no issues at signing like I have experienced at other dealers. The whole process was super easy! Hate car shopping but this overall experience at Mahwah Cadilac was incredible! The car itself is so deceiving it looks small but the interior has so much room the options are amazing! My 6 foot three son even commented how he is no longer feeling squished like he was in my previous SUV. Highly recommend the XT4 and Cadillac Mahwah and trust me I am not easy to please!!! My sales representative was Paul the manager and paperwork was with Cirillo and they both went out of their way to be so helpful and attentive!

The service manager was outstanding. He was involved in every aspect of my car repair. My issue was very difficult to diagnose. I observed him interacting positively with employees. I saw him doing manual labor, which you usually do not see. I was greeted positively from the moment I arrived. This is in contrast to the negative experience at AutoNation Chevrolet Pembroke Pines down the street from me. I know a positive business from the moment I walk in. I observe all employees including the amount of time spent with customers or just in the customer area. Happy employees are going to give customers a better experience.

Greeted with several disappointments coming from an Audi. Regardless, my next vehicle will be another Cadillac or Lincoln. I my opinion the XT4 is the best looking compact suv.

I always have an exceptional time with vera and my advisor Conrad is the best anyone looking for great service call vera ask for Conrad Hernandez

We wanted to downsize from a 2020 Buick Encore . . . so we did! As a GM customer for 50 years, we leaned towards an Envision, but were turned off by its foreign origin. Although, I was aware of the somewhat mediocre reviews of the '23 XT4, we drove the '24 and found it much improved. Quiet, comfortable, stylish with a unique infotainment system and very peppy with the 2.0 Turbo. We are very happy with this crossover, especially since it's been getting great mileage (30+mpg).

service advisor was very nice and knowledgeable kept me up to date with the repairs on my vehicle from beginning to end

Came here because they had a car I was looking at online. The sales guys were super helpful and answered all my questions. They were able to get me a good rate and it didn’t take 8 hours. Also had very good pricing on vehicles compared to others. Great customer service! I would definitely recommend this spot! Thank you!

This car is fun to own but it is very light & I feel it in its handling. I like it’s styling, interior & exterior & stereo.

You have the best service advisor: Jose Gonzalez! He is the reason all of our family continues to bring all of our cars there (regardless of maker) for service. He is always on point, honest, reliable, caring. He goes above and beyond at all times to make the process easy and accommodating. His communication is thorough and precise. I can always count on him to assist us.

My product specialist,, Carlos Isava, made the purchase process comfortable & smooth. He was professional, knowledgeable, and is very personable. Alex in finance also, allowed me to feel comfortable in that phase. He, too was friendly & professional. Not once did I feel pressured by either gentlemen. I would definitely recommend Ed Morse Sawgrass. My experience was great!

We recently had an issue with the entertainment system in our Buick Enclave, Vera Cadillac service team diagnosed, replaced part, and had our vehicle road-ready in just TWO DAYS. Efficiency at its best! Mr Conrad Hernandez made sure everything was perfect for our upcoming family road trip.