Used Cadillac XT4 for sale near Aldine, TX

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Thanks to Jackson Russel, Grant Draper and Alexis for a pleasant and hassle-free experience. We appreciated the refreshing low-key approach to doing business.

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

Steven, as busy as he is definitely squared me away. I truly appreciate his honesty and help. My vehicle was repaired two weeks early, which was amazing.

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

Great service , I got a free car wash , and free uber service , the workers were very polite they help me with all the questions thank you

Really like the car! BUT, BAD GAS MILEAGE! 14 CITY, 26 HWY.. ESTIMATE MILAGE 23 CITY, 30 HWY... NOT EVEN CLOSE.. 235 HP, TURBO! IS ANYBODY HAVING THE SAME PROBLEM?

The service advisor that helped me was very honest about what my truck needed. I received great service while waiting at the dealership, and was updated frequently.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Friendly reception as soon as we walked in. The staffs provide excellent services. We would definitely recommend this location to our friends and family. We would buy from this location again. Ac

Only have the XT 4 for a month. Really enjoy it. Gas mileage could be better but everything else is what I anticipated. Priced just slightly more than "lower priced SUVs."

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

Just purchased my 2023 XT4 and I love everything about it! I purchased from Cadilac of Mahwah in New Jersey and I could not have had a better experience! They were wonderful!!! Super easy to work with, no issues at signing like I have experienced at other dealers. The whole process was super easy! Hate car shopping but this overall experience at Mahwah Cadilac was incredible! The car itself is so deceiving it looks small but the interior has so much room the options are amazing! My 6 foot three son even commented how he is no longer feeling squished like he was in my previous SUV. Highly recommend the XT4 and Cadillac Mahwah and trust me I am not easy to please!!! My sales representative was Paul the manager and paperwork was with Cirillo and they both went out of their way to be so helpful and attentive!

Great morals and conversations made sure I got what I wanted the main thing good customer service learned a lot about cars met great people

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

The entire experience from the appraisal of my trade-in to the negotiation of the car to F&I were very good. The vehicle had been detailed and was ready to go.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

Customer Service is impeccable. Service Advisor Steven Dang is exceptional. Great service, smooth process and the mark of a true customer specialist is remembering details of previous conversations I have had interacting with Steven Dang over past several years. Shows the customer is not simply a statistic but a valued returning customer. Great job Steven.

I traded my 2004 cts in for the 2020 xt4. My local ORR dealer didn't have a red one, so I had to drive to Frico, TX to pick it up. Love the red color. Have to get use to all the bells and whistles. The heated stirring wheal was something I didn't expect. It's a very smart car, but has an owner who has to read the manual to learn what all that the xt4 has to offer. Having back issues, love the lumbar heated seats. Was very surprised when the bright lights came on automatically when I am driving thru a darker area. Got to get horn check because it sounds horrible like a truck instead of a smooth honk. Going from regular unleaded to premium unleaded was a money changer. Very roomy inside. Love that all doors can be unlocked automatically if you have the key close by. The cargo area is very spacious. I guess this car will take me until I die!!!!!

North Houston location Carlos is the BEST !! Would recommend him highly Yada Yada Yada Yada Yada Yada Yada Yada Yada Yada Yada Yada Yada Yada

it was time for my annual check up and stop by to see my salesman, Brad Biondo, who had emailed me an assessment of my 2020 GLC. I was just there to say hi but I left with a 2026; Ha- that wasn’t the plan. I am so impressed with the upgrade in terms of performance and attributes. Brad is super knowledgeable, reliable, and has integrity. Overall it was a fair trade.

I bought my 2019 xt4 over one year ago with 21K miles now have 30k miles - no problems at all. Runs beautifully, always reliable and very pretty in the red.

Agent was very professional. Also met Kathy who was very engaging and friendly. Overall experience very beautiful. I?ll go back there over and over again.

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

Great experience at Big Star Honda. Awesome customer service in store throughout the buying process and fast email replies when needed help even after buying. Thank you.

Great service and communication during my visit. Quick turn around on car after service. Communication system is outstanding to keep me informed on progress of the work being done on my car.

We wanted to downsize from a 2020 Buick Encore . . . so we did! As a GM customer for 50 years, we leaned towards an Envision, but were turned off by its foreign origin. Although, I was aware of the somewhat mediocre reviews of the '23 XT4, we drove the '24 and found it much improved. Quiet, comfortable, stylish with a unique infotainment system and very peppy with the 2.0 Turbo. We are very happy with this crossover, especially since it's been getting great mileage (30+mpg).

Process didn't take a long time.salesman gave all incentives available. Reviews should not have mandatory number of words to be submitted. Please change.

Car was as represented. Sales staff were friendly and on point. No up selling pressure. Bentley brand was well presented . Senior management was warm and welcoming. Highly recommend doing business with them.

I love my Cadillac now. Don't know how much I'll love it when I have to pay out of pocket for a repair. I really love the Weatherization Package, Sun Roof, Moon roof, and All-Wheel Drive. The only complaint I have is my driver seat is very uncomfortable. The cushion is down to the rails on the seat and I have to add some kind of padding.

Great place to buy a vehicle all the sales staff was very helpful. They helped me find a vehicle that was with in my budget and was very professional from beginning to end. My salesperson was very helpful if you’re in the market for a new or used vehicle I definitely recommend this dealership

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.