Used Cadillac XT4 for sale near Ashville, OH

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

If you are looking for a good used vehicle, see Frank. He helped with everything and we love the Gladiator. Make sure you see Frank.

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

Joe in service department did a fabulous job taking care of us with our 2015 Jeep Cherokee trailhawk. He went to bat for us with the extended service contract company to resolve and cover needed repairs. Please see Joe.

I traded my 2004 cts in for the 2020 xt4. My local ORR dealer didn't have a red one, so I had to drive to Frico, TX to pick it up. Love the red color. Have to get use to all the bells and whistles. The heated stirring wheal was something I didn't expect. It's a very smart car, but has an owner who has to read the manual to learn what all that the xt4 has to offer. Having back issues, love the lumbar heated seats. Was very surprised when the bright lights came on automatically when I am driving thru a darker area. Got to get horn check because it sounds horrible like a truck instead of a smooth honk. Going from regular unleaded to premium unleaded was a money changer. Very roomy inside. Love that all doors can be unlocked automatically if you have the key close by. The cargo area is very spacious. I guess this car will take me until I die!!!!!

great customer service, very nice clean cars, and super honest people. i would recommend anyone shopping for a car to come check them out. You guys are the best thank you for the car i ever had.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Ricart Chevrolet provided me with an outstanding car-buying experience from start to finish. From the moment I walked in, I was greeted warmly and treated with genuine respect. The sales team took the time to understand my needs and preferences, never pressuring me into a decision. They were incredibly knowledgeable about their inventory and helped me find the perfect vehicle within my budget. Their transparency and honesty throughout the process made me feel completely confident in my purchase. What truly set Ricart Chevrolet apart was their commitment to customer satisfaction. The financing process was seamless, thanks to their dedicated finance team, who worked hard to secure the best possible deal for me. They patiently explained every detail, ensuring I understood my options and felt comfortable moving forward. Even after the sale, they followed up to make sure I was happy with my new car, showing that their care extends beyond just making a sale. I highly recommend Ricart Chevrolet to anyone looking for a stress-free and enjoyable car-buying experience. Their professionalism, honesty, and dedication to their customers are second to none. Whether you’re looking for a new or used vehicle, their team will go above and beyond to ensure you drive away satisfied. I am beyond happy with my purchase and will definitely be returning for future car needs!

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

super service, friendly & knowledgeable reps, wait wasn't long, facility clean in garage & lounge area. I have no other comments. I have no other comments.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

By far best dealer experience I've ever had with car dealership. Never pushy and was as friendly as you could ever ask for. Two thumbs up!!!

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

Tavian was outstanding. He was responsive, respectful and gave the best offer for my car. The service and timeliness in their office was second to none. I appreciate all they did and would highly recommend them to anyone.

I love my Cadillac now. Don't know how much I'll love it when I have to pay out of pocket for a repair. I really love the Weatherization Package, Sun Roof, Moon roof, and All-Wheel Drive. The only complaint I have is my driver seat is very uncomfortable. The cushion is down to the rails on the seat and I have to add some kind of padding.

I got preapproved foubs the vehicle I wanted online and had it shipped to the Morse Road location. I have had absolutely no priblem qith my car since I bought it last year. It was clean inside and out and the service was awesome. When i go to buy another vehicle I will return. I will recommend them also. GREAR JOB!!!

Really like the car! BUT, BAD GAS MILEAGE! 14 CITY, 26 HWY.. ESTIMATE MILAGE 23 CITY, 30 HWY... NOT EVEN CLOSE.. 235 HP, TURBO! IS ANYBODY HAVING THE SAME PROBLEM?

My second vehicle I have bought from the dealership and salesman Shaun almost 20 years a part. Shaun is a really nice guy, doesn't try to push u into buying a car, the thing I love the most is they will let u take the car overnite and they let u test drive the cars without them, I have recommended them before to others and would do it again, as well as buy from there again

Bought a 2020 xt4 premium luxury 350T and so far I am liking the way the car handles. I love the remote auto start and remote trunk release! I also love that I can start the car, open and lock the car from my Cadillac phone app! Would definitely recommend this sporty and luxury suv!

The workers at ricart ford were very nice and kind. Very helpful. My kids and I had a good experience.

The team went above and beyond to help me find the perfect car, answering all my questions.The process was quick, straightforward, and completely stress-free. Their inventory was impressive, with plenty of quality options to choose from

Only have the XT 4 for a month. Really enjoy it. Gas mileage could be better but everything else is what I anticipated. Priced just slightly more than "lower priced SUVs."

Very Friendly and informative. Scheduled appointment on the Website with ease. Was able to add an extra Service when I arrived, and did not have a long wait before my Truck was Completed. I will use this Dealership for all my Service Needs. Thank you to the Entire Team at Mark Wahlberg, Worthington.

I bought my 2019 xt4 over one year ago with 21K miles now have 30k miles - no problems at all. Runs beautifully, always reliable and very pretty in the red.

Drove over 2 hours to go to the dealership . Nicholas answered every question , he is very polite & knowledgeable. Best service I’ve ever received at a car dealership . I will be returning on my next car purchase

Just purchased my 2023 XT4 and I love everything about it! I purchased from Cadilac of Mahwah in New Jersey and I could not have had a better experience! They were wonderful!!! Super easy to work with, no issues at signing like I have experienced at other dealers. The whole process was super easy! Hate car shopping but this overall experience at Mahwah Cadilac was incredible! The car itself is so deceiving it looks small but the interior has so much room the options are amazing! My 6 foot three son even commented how he is no longer feeling squished like he was in my previous SUV. Highly recommend the XT4 and Cadillac Mahwah and trust me I am not easy to please!!! My sales representative was Paul the manager and paperwork was with Cirillo and they both went out of their way to be so helpful and attentive!

My experience at Ricart Used Cars on Billingsley was one of the best car buying experiences I’ve ever had. From the moment I arrived, I felt welcomed by the sales team. The entire process was smooth and hassle free, with no pressure in my decision. A big thank you to James and Andre they were incredibly welcoming and great to work with. Ricart Used Cars has earned a customer for life!

The ride is the best ride I ever had I have had many Cadillacs and the comfort is amazing little pricey but well worth it.

Once again excellent service! Jeff Passa is always a pleasure. I had my 100,000mile inspection and was very pleased to have zero issues!

We wanted to downsize from a 2020 Buick Encore . . . so we did! As a GM customer for 50 years, we leaned towards an Envision, but were turned off by its foreign origin. Although, I was aware of the somewhat mediocre reviews of the '23 XT4, we drove the '24 and found it much improved. Quiet, comfortable, stylish with a unique infotainment system and very peppy with the 2.0 Turbo. We are very happy with this crossover, especially since it's been getting great mileage (30+mpg).

Nourse has always been great for both sales and service. I would recommend to all my family and friends. They are helpful and willing to work with your budget.

Dee was amazing in getting me into a brand new car he was not pushy and was dedicated to getting me a car that I really love the whole process was so fast and easy from start to finish.

Bought my car here couple of days ago, All the staff was friendly and my salesman Dan was amazing! Will definitely recommend my friends and family to buy their next car here.