Used Cadillac XT4 for sale near Hackensack, NJ under $1,000,000

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

I am highly recommending Chris Deo, Salesperson at North Bay Cadillac. He had excellent communication, follow up and fairness. His professionalism and patience made the process very smooth for us. We were extremely satisfied with the overall experience of leasing our new XT 6. Chris is definitely a person you want to work with for this type of lease or purchase. Thank you Chris! Regards Charlene & Glenn Dertinger

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

Lexus of Freeport gets 5 stars in customer service. The whole team made buying a car easy. The salesman wasn't pushy and worked with me on a price that was fair for us both. The process was quick and efficient. The best car buying experience I have ever had. The Dealership treated us like gold.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

I arrived at the lot almost at closing time. The staff approached me immediately with a warm, welcoming smile. They patiently showed me every vehicle I wanted to see, maintaining a high level of professionalism that stood out compared to the other dealerships I'd visited earlier. Their positive demeanor at the end of the day convinced me to make my purchase here. I highly recommend them and will gladly refer family and friends.

Greeted with several disappointments coming from an Audi. Regardless, my next vehicle will be another Cadillac or Lincoln. I my opinion the XT4 is the best looking compact suv.

went there for the first time about 1.5 weeks ago for service - great experience - Emily was amazing...personal yet professional - she stayed in contact with me and kept me updated about the car, every step of the way - highly recommend their services -

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

Great dealership, great managers and great salesperson! Thank you Jason for helping me today with my car!

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Excellent service. Ask for Delano Ashmeade. Smoothest and easiest transaction you'll ever experience. A1

Really like the car! BUT, BAD GAS MILEAGE! 14 CITY, 26 HWY.. ESTIMATE MILAGE 23 CITY, 30 HWY... NOT EVEN CLOSE.. 235 HP, TURBO! IS ANYBODY HAVING THE SAME PROBLEM?

Only have the XT 4 for a month. Really enjoy it. Gas mileage could be better but everything else is what I anticipated. Priced just slightly more than "lower priced SUVs."

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos

Just purchased my 2023 XT4 and I love everything about it! I purchased from Cadilac of Mahwah in New Jersey and I could not have had a better experience! They were wonderful!!! Super easy to work with, no issues at signing like I have experienced at other dealers. The whole process was super easy! Hate car shopping but this overall experience at Mahwah Cadilac was incredible! The car itself is so deceiving it looks small but the interior has so much room the options are amazing! My 6 foot three son even commented how he is no longer feeling squished like he was in my previous SUV. Highly recommend the XT4 and Cadillac Mahwah and trust me I am not easy to please!!! My sales representative was Paul the manager and paperwork was with Cirillo and they both went out of their way to be so helpful and attentive!

I bought my 2019 xt4 over one year ago with 21K miles now have 30k miles - no problems at all. Runs beautifully, always reliable and very pretty in the red.

I had I had a really good time buying my car from Jonathan Cadme. he made me feel comfortable and he knew what he was doing.

Purchase was great price for a quality auto with many options. Provides a quiet, comfortable ride fo a great price. No quality issues so far. Sapaugh in Herculaneum provides great service that can't be beat.

McGuire was a reputable dealer and handled my transaction without incident. Jodie was lovely to work with. I traded my car and they gave me a fair price.

Just bought this car, it's very stylish, kind of small and boxy looking. The seats are very comfortable. Interior refinement is pretty good, it feels like a luxury car on the inside. Rides and handles okay but for the love of god it needs more power, I keep thinking how much better a car this could be with a V6. Oh well, I bought it, I'll have to live with it. I still like the car.

Perfect dealer with the cleanest used cars in NJ... and most important fair prices. We also like so much the professionalism of salesman Billy... great guy selling great cars...

A pleasure to drive. Virtually no turbo-lag, responsive, comfortable and stylish to boot. My Premium Luxury has all the optional packages including massaging seats (great for my wife, who suffers from chronic back issues). Drove many competitors, but none could measure up overall to this SUV.

Jeremy was fantastic to work with, transparent and committed to providing all the information I needed to make an informed decision. My experience purchasing a Mercedes-Benz C-Class C 300 at CPM was stress-free. If you're looking for a dealership that prioritizes customer satisfaction, I highly recommend CPM.

During COVID no-one is driving too far however this XT4 is just what I needed to get me around economically and have some fun doing it. I can pack all my golf gear and anything else I need.

I’ve owned Japanese and German luxury cars. Bought the XT4 to try American luxury. You can find plenty of reviews saying good things and bad things about the XT4. At the end of the day, it is a great car (properly loaded). It is not the best bang for the buck. It is a good bang for the buck. My XT4 is fully loaded, and I’m happy with it.

Richard was amazing. He was very knowledgeable, kind and we never felt pressured. I really felt like he had my interest in mind at all times. We were successful in finding the exact car that checked off all my boxes. I am 71 years old and It was by far the best experience I ever had buying a car. I would definitely recommend this dealership to anyone looking to buy a car.

This car is fun to own but it is very light & I feel it in its handling. I like it’s styling, interior & exterior & stereo.

The dealership thorough, decent and interesting I found many autos that peak my interest. I also pass this info to my friends and family.

Everyone at the dealership was a big help and made the car buying experience easy and quick!!

I recently had the pleasure of trading in and purchasing my 2nd vehicle in 3 years from George Gregory at Sawyer Lyons GMC. Every time I visit this dealership (for service or sales), I feel welcomed and valued. George, who has always been both friendly and professional, always takes the time to say hello and that leaves a lasting impression on customers During the sales process, he has never pressured me into making a decision but instead encouraged me to take my time and ask questions. What really stood out, though, was his commitment to ensuring I got the best deal possible. He worked with the finance team to offer competitive pricing and tailored options that fit my budget. Throughout the negotiation, he was transparent, honest, and made sure I was comfortable with every step. Because of my experience with George, I feel confident in my purchase, not just because of the great car I was driving off with, but because of the exceptional service I received. It's rare to find a car salesman who genuinely prioritizes customer satisfaction over making a sale, but this one certainly did. If you're in the market for a new vehicle, I highly recommend working with him—his professionalism and customer-first attitude made all the difference.

I recently purchased a 2023 BMW X5 from Island Auto Group, and the experience was outstanding from start to finish. I’ve bought and leased several vehicles over the years, and this was easily one of the smoothest, most transparent car-buying processes I’ve had. From the moment I arrived, the team was professional, knowledgeable, and respectful of my time. There was no pressure, no games, and no hidden fees, which is something I really appreciated. They walked me through the details of the BMW X5, answered all my questions clearly, and made sure I understood every option before moving forward. The pricing was fair and competitive, and they were upfront about everything — trade-in value, financing, and next steps. The vehicle itself was in excellent condition, exactly as advertised, and the delivery process was seamless. What really stood out was the customer-first approach. It felt like they genuinely wanted to earn my business, not just close a deal. The entire process was efficient, professional, and stress-free. If you’re looking to buy a pre-owned luxury vehicle like a BMW X5, or honestly any car, I highly recommend Island Auto Group. They made what can be a complicated process feel easy and straightforward. I would absolutely buy from them again.