Used Cadillac XT5 Premium Luxury for sale near Ball Ground, GA

Great personality, very understanding and entertaining sales person, will definitely be back. Rod Williams made this car search the best experience ever. He is a awesome sales manager.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

The salesman I interacted with throughout the process, Stan, was awesome and worked hard to find the vehicle I wanted. I had a jeep wrangler 4door and wanted a 2 door. We got the deal done and while driving home I had some buyers remorse not because the car wasn’t what they said it was but because I was just a bit attached to the 4 door and didn’t know it. After being approved for financing, signing the papers and nearly getting home with the jeep, I turned around and went back telling them that I wanted my jeep back. The management there was super understanding and quickly accommodated me when they didn’t have to. I was very grateful for that. One negative thing I would say is that my trade in was worth more than the vehicle I was getting from them. When I arrived I was wanting some money to boot from them or at the very least trade them straight up but instead they came to me with a 6k balance that they eventually worked down to just below 3k. They talked me into financing 3k. I told Mike (the finance guy) I would likely be turned down because I pay cash for everything and he said my approval was guaranteed because “I had equity” which is directly telling me that my car was worth more than the one I was getting and yet there I was being talked into financing a balance. They coulda traded me straight up and still made money. I likely wouldn’t have brought their jeep back if they woulda done that. I don’t understand why they would force me to finance to get the car that’s worth less than mine. There was plenty of meat on the bone.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Stop in and see my guy WINSTON!!!!!!! EXCEEDED OUR EXPECTATIONS WITH CUSTOMER SERVICE. He put my wife and I in touch with the right people to get the deal done.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Hands down this was the most pleasant and stress free car buying experience EVER! My senior sales consultant was Shenita Monroe at Carmax Norcross , who was an excellent salesperson to buy my 2015 Subaru Outback car from . Highly professional , courteous and detailed , are the words that come to mind to describe her exemplorary customer service style . We initially enquired about the vehicle online and discovered it was at the Kennesaw Carmax location . She immediately requested a transfer so that within 24 hours we could conveniently test drive and finally purchase the car. She is the real deal and we can't recommend her enough . Please make this woman a sales manager !! 5 STARS...

Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.

Easy, No Haggle Pricing. Fair Blue book value. Free transfer on the car I wanted from out of state. Sales rep was extremely friendly. No gimmicks.

Victoria in the business office provided awesome customer service. Thank you Victoria. You ROCK! Needed information on my extended service plan because my vehicle was disabled and I did not have the paperwork on me . She took the time to find the information for me.

I was in the market for a new car for over a year now. It is nerve wrecking and overwhelming. Decide to buy a new or used. I researched, test drive, and contacted over 20 dealers for information. Until I finally found the perfect car for me at the perfect price, while on the CarMax website in Norcross, GA. A 2023 Nissan Pathfinder SV 4WD with 16,500 miles. Practically brand new and at least under $2,000 and the lowest miles from similar vehicles in my area. One great thing about CarMax is that I was able to scheduled the test drive 7 days in advance. They reserved the car for me, no worries about being sold before my test drive. Another great thing about CarMax is the price advertised is the price you pay. Other than tax, title and registration, no other “bogus” fees are added to the price. I only wish they offered special incentives/discounts like military, first responders, student, etc. But, I am extremely happy with my purchase!!! Shout out to salesman Young!!! He is the first person I spoke to; he got the car for my test drive, and in less than 1-2hrs I was on my way home with a new car!!! In other words, DO YOUR RESEARCH!!!

This was the easiest car buying experience I have had. They took me to the car I was interested in. Keys were there, we drove it right away. The price was competitive, the financing was lightning quick. They washed it while I was signing and I was out of there in under an hour. They even drove me to turn in my rental car so I could just drive my new car home and surprise the family. First class business.

I brought in my Kia Optima for an appraisal. I was greeted immediately and the process began. I had an offer within 30 min. in which I accepted. Very confident and professional staff!

After the horrifying wreck I thought I could never love another car like the last one. Then the fabulous sales staff at Carmax Kennesaw helped me find My beautiful Chrysler 200. She purrs like a kitten and handles like a dream. I couldn't be happier.

We have had multiple great experiences with this location. Steve, a sales manager was great and so helpful! We had mechanical issues with one of our cars and they took it back within the 30-day warranty with no issue!! I highly recommend this CarMax location for your car buying purchases!!