Used 2025 Cadillac XT6 for sale near Laguna Beach, CA

GOOD RAPOR WITH ALL CONTACTS THUS FAR, ALSO GOOD INFORMATION PROVIDED. PLAN TO STOP AT THIS LOCATION TO VIEW THE BLACKWING/S.

Salesman Richard helpful and patience and knoledgeable through process

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Adam Miller in the service department is the best! He is always very friendly, and makes sure my vehicle and I am well taken care of. It seems that nothing has changed at the dealership since it was sold. I am very happy about this. Thanks again for the great customer service!

Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

Good quick service getting my new towing mirrors installed. Also cleared the check engine light. Steve Pacheco did a great job making the repair happen.

On April 6, 2023, I took delivery of a 2023 Yukon Denali Ultimate, which was a SUV that I ordered, equipped the way I wanted it. John and the entire sales staff were great! I have purchased/leased 4 other vehicles from this dealership and have always been treated well. If you want to avoid all of the seemingly normal drama that goes along with walking into a dealership, you need to try this one - you'll be pleasantly surprised.

The staff is very helpful, very knowledge able, and very friendly even with a small purchase or no purchase at all.

Christopher was very helpful and professional. Make the experience so nice and smooth. I will refered anyone who will be looking for vehicle, of the brands that he sell.