Used Cadillac cars for sale near Chemung, IL

We had worked with Justin Reid in the past when purchasing a vehicle and were so pleased that we called him again for another one. Despite all the covid restrictions, our experience was great and we were extremely pleased with the way he handled our transaction. Business manager Jim Schaffer also made all the paperwork that is necessary go quickly and smoothly. We will definitely recommend this dealership to our friends.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

Bill was fantastic to work with! Whole process took only a couple of hours and everyone was very helpful. Pricing was transparent and they worked with me to get me best interest rate possible.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

Had an AWESOME sales experience when we purchased our 2023 Terrain. Stephan took great care of us and was very knowledgeable. Robert & Ryan in the finance department were easy to deal with and very responsive to what we were looking for. Did not feel pressured at all. Overall a great interaction with Kunes Lake Geneva.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I arrived late to pick up my vehicle. Fortunately one of the Service writers noticed my arrival as he was leaving for the night. He came back to the dealership and secured my vehicle and billing. Great service.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

I received excellent service from Brock Correa and Dan during my recent visit to Janesville Kia service department.Very professional.I will return for any future service on my Kia Sorento.I highly recommend.

Gavin was amazing. He knew what I was looking for in a vehicle and didn?t stop looking until he found the best vehicle for me. This is the second time I have worked with Gavin when buying a vehicle and I highly recommend him. He will always be my go to salesman when I am looking to purchase a vehicle!

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Andrew Doyle at this dealership was amazing to work with. He was soft spoken, detailed yet concise. He was influential in making a deposit for a purchase. I had to pull out later for other reasons. But I give high regards to Andrew’s work.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

First of all, I purchased the XT5 Sport AWD with the Platinum package, sticker $69,530. Truthfully, this is a fine ride, and a pleasure to drive. Everything is at your fingertips and easy to use. A couple of items I miss would be the floating high beams that come with intellibeams, the accent lighting in the interior was a nice feature. My final complaint, not enough USB ports. It could use a couple on the dash just below the radio.

Matt W. was very helpful in aiding and helping us find and finalize getting a new car! I would highly recommend him based off of his professionalism and knowledge!

Had a wonderful experience with these people. I bought a 2018 silverado while there, I even bought a box of candy bars from a young girl that was there, I shared with staff.. I love this place...Its True

From the moment you sit in the 2023 Cadillac XT5 your totally blown away by the all new interior features and styling. As per the ride, softer than any vehicle I have ever drove. Big Thumbs up to Cadillac!

The best ever, I recommend everyone to go the to buy from them. Wonderful customer service!

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

I only drive about 1500 miles annually. Last year (2024) I bought two of these cars, identical except for interior and exterior colors. No mechanical issuers to date. But the car is too hi-tech for me. I have little knowledge about what many of the knobs, buttons, computer swipes, etc. actually do. The owners manual, which you can purchase for an additional $50 is over 450 pages, I have yet had the time to read it. It comes with a sun roof which I did not want, but had no choice but to get it. It is very complicated, I liked the less complicated cars of yesteryear much better.

Chris does an outstanding job every time I visit. He is very accommodating and always aware of my needs and my time. Only place I service all my vehicles (3) and drive 30 minutes even though there are 2 Chevy dealers much closer.

The CT5 sport looks great and rides great. I don't have any complaints, everything is great so far. The dealer, Dimmitt Cadillac in St Pete has been great as well.

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

I purchased a preowned car off the internet from Martin. They were very helpful, easy to work with and honest through the process. I feel it was a fair transaction for me and for them. I would highly recommend them if you are shopping online. The car was exactly as they said it was when it was delivered to me almost 800 miles away.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Excellent car buying experience at Kunes Jeep in Woodstock, IL. My salesperson Ryan Gannon was extremely patient. His product knowledge was excellent. From my first contact with Kunes everyone was courteous and helpful - the receptionist, the salesperson, the sales manager, the finance manager and the service manager. Excellent car buying experience. Highly recommended.

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

Eduardo was fantastic at Huntley Ford! He was patient and knowledgeable while helping me choose my new Ford F-150. Highly recommend!

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

I appreciate the transparency that Noah provided us when shopping for our next vehicle. If you are in the market, go see him!

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.