Used Cadillac cars for sale near Harbor Isle, NY

I worked with Daniel Brendler. Because of his knowledge, experience, and easy going personality, I will definitely come back to him when I am ready to purchase a vehicle.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Friendly courteous dealership with interest in your personal satisfaction. Fair pricing and finance terms to suit your budget. Overall good purchase experience.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Coach is a true gentleman and makes you feel like you know him forever. he goes above and beyond to help you get your vehicle he treat you like family. I can’t thank him enough for helping us get a vehicle if you ever looking for a vehicle, please ask for Coach. Everyone that works. There is very friendly and helpful. thank you again Coach for everything. My experience was amazing

Great Experience!!! Smooth process, Lorena was awesome, excellent value, stress free pickup, highly recommend to go see Lorena.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Our experience was very smooth, the gentlemen at northbay Cadillac was very nice, understanding, was treated very well..Chris, John, Petar and David..John took time to show us step by step the features in our GMC Sierra Denali, they were very patient and they answered all of our questions..they were an A+.. great job guys..

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Austin Rizzotti was very professional and made the purchase of our new auto a real pleasure. He never pressured us to make a sale. The experience was different from any other car buying we have had.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

After going to into a few other Cadillac dealerships I finally went to Sarant Cadillac. I felt welcomed immediately. I sat with Jim Rap and I knew I didn't need to go anywhere else. It was a no hassle negotiation that hadn't happened anywhere else. They were able to get the vechicle in a timely fashion. Just an overall good experience. I wouldn't go anywhere else if I was to lease or buy a Cadillac.

I just wanna start by saying most of the bad reviews are from people that bought cars with recalls. But is not a reflection of the dealership. My experience with them was phenomenal. They went above and beyond and treated very well. I flew from maine to ny. When I arrived they noticed I was very tired and offered me an orange and coffee and also gave me the option to rest in one of there vehicles till all paperwork and the car was detailed. Shout out to Pablo and the manager for a great experience. Highly recommend!!!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

The service was done well. Dominic was a professional and did a great job putting everything together.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Very good experience buying a car from here. They worked hard to get me approved and the care they got me was perfect for me and my family. Thank you Mike!

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

I purchased a vehicle there a few days ago and my experience was FANTASTIC! I was shopping from out of state and my salesperson Alfredo made the whole process super easy and agreeable from my initial phone call and all the way until I took delivery of the car. Our negotiations were straightforward, he facilitated getting the car to a shop for a pre-purchase inspection I’d setup and also contacted a company for me to get a temporary wrap for the car to be protected on my drive home back to NC (shout out to Alex and the guys over at ONEighty who fit me in on short notice. Thank you!). Once I got in town at Staten Island, Alfredo’s team was super accommodating and welcoming as well. Thanks are also due to Adam (owner), Sha (social media), Arty (Swiss army knife lol) and everyone else that made me feel like part of the team. This was a great experience. Purchasing here is highly recommended and I would shop here again.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I bought 2 cars in late December, 2015. There was also a trade-in on one of the purchases. In both instances, and on all accounts, including maintenance service since then, I would highly recommend D&P. Phil is an excellent individual to interact with, as well as all the staff. Nothing is complete unless Phil agrees, and his method and mode of business are excellent. His philosophy of selling cars in based on total satisfaction. Everything is performed on a car for sale with the idea that the buyer will not have unexpected necessities for at least a year, or more on very low mileage cars. I recommend D&P without qualification.

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

Excellent experience, love my new car! Friendly easy going staff, not pushy! The anti “used car dealership” dealership.

This is the most reliable car we have ever purchased. Still looks like new. Followed all standard factory service scheduled requirements. 55,000 miles to date. On the second set of tires. 2017 XT5 luxury edition.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

amazing experience from start to finish! Phil called immediately and his office was communicative with all the paperwork, etc. I also appreciated that there was no pressure and he is very knowledgeable.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Great fast friendly service didn’t take long to get approved the xxxx with north east Kia .com you should go to adams auto group you want be disappointed

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Excellent dealership experience. Recently had my Cadillac EV serviced here and the team went above and beyond. Took care of the service, kept me posted every step of the way, and did the ultra convenient pick-up and delivery of the vehicle. Will definitely come back again!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

I had a great experience buying my F-150, and a huge part of that was thanks to Ahileen R. She was professional, patient, and genuinely helpful throughout the entire process. She answered all my questions, made everything clear and stress-free, and never made me feel rushed or pressured. The whole experience was smooth from start to finish, and I drove off same day and happy with my purchase.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

I recently purchased a 2023 BMW X5 from Island Auto Group, and the experience was outstanding from start to finish. I’ve bought and leased several vehicles over the years, and this was easily one of the smoothest, most transparent car-buying processes I’ve had. From the moment I arrived, the team was professional, knowledgeable, and respectful of my time. There was no pressure, no games, and no hidden fees, which is something I really appreciated. They walked me through the details of the BMW X5, answered all my questions clearly, and made sure I understood every option before moving forward. The pricing was fair and competitive, and they were upfront about everything — trade-in value, financing, and next steps. The vehicle itself was in excellent condition, exactly as advertised, and the delivery process was seamless. What really stood out was the customer-first approach. It felt like they genuinely wanted to earn my business, not just close a deal. The entire process was efficient, professional, and stress-free. If you’re looking to buy a pre-owned luxury vehicle like a BMW X5, or honestly any car, I highly recommend Island Auto Group. They made what can be a complicated process feel easy and straightforward. I would absolutely buy from them again.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!