Used Cadillac SUVs for sale near Alexander, NY

Jamie was pleasant. Lounge area is comfortable and warm. Waited 1.5 hours for an inspection which did seem way too long for a morning appointment on a Tuesday.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

Drove 40 miles to their dealership, but it was well worth it. The sales people are very knowledgeable and understand me. I would buy another car from them the next time. I'm in the market. Thank you to the dealership. It was so Easy to do business with them.

Zakk was absolutely outstanding. He made the stress of buying a new car non existent! Would definitely recommend And will be back for all of my cars needs!

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Josh was great! I called in morning...to pickup windshield wipers...picked up later in the day....and Josh helped to remove the damaged wipers and put on the new ones, he didn't have to do that. I appreciative the help and kindness. Thank you Gina Tedesco

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Garrett’s great he makes buying a car easy and fast. Cappellino is great too!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I’ve leased or bought 4 vehicles from Robert Basil over the last 10 years. Madison has sold me my last 2. She’s been great. Very helpful. Always willing to find the answers to your questions. I especially like the “engine for life” warranty on used vehicles. It has come in handy a few times.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I have leased two vehicles in the last six months from Cappellino Cadillac and both transactions were flawless.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

I bought my very first brand new car from Towne Hyundai in 2012. I have been back for service maintenance many times since then and have always had a delightful experience. The staff are so curtious and helpful to say the least. Thank you Towne Hyundai for your outstanding customer service from buying to maintenance and repairs!

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Andrew at the Alden store made buying my new car very painless. Though there were some hiccups in the process, not directly the dealers fault, Andrew made sure to keep me updated and got my car to me as soon as possible.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!

I had just got this car and it's been to the shop twice, first 2 days I had it I loved it, the performance is great and the interior is amazing! I have the sport utility model and I love all the features and the sound of the xt5!! Over the week my power liftgate stopped working/ would only work at certain times, my check engine light came on reading codes about the camshaft and coolant temp not being high enough. I'm not sure what's going on, this might just be a me problem but over all very nice car, just alot of bells and whistles and specific dealerships to go through if it ever needs repairs.

NY State Inspection, oil change, and tire rotation. As usual, everything went smooth as silk. Very pleased with the service department again. They always treat me as if I was special. Makes it a pleasure to visit.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

Great overall performance on the part of Joe Basil Chevrolet,service advisor Mike Witmer was knowledgeable and delivered the car as promised.

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

I had received quotes on various cars when looking for a car. Collin was very respectful & friendly the first time I was looking at purchasing a vehicle. I had contacted him recently after returning another brand vehicle due to misrepresentation by another dealer. Collin followed up with me about what I was looking for in another vehicle. I was able to get a fair & equitable deal. He even brought the desired vehicle to make sure it would fit into the garage with my other vehicle. I was very satisfied with the overall purchase. It was Collin's honest treatment in making the purchase. He even helped with installing personal settings on the vehicle, even after the purchase. I am enjoying the new purchase, too!

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.

My experience was very good. Gavin was a good salesperson. However, I would NEVER EVER recommend a salesperson to tell ANY customer to put down $14,000 which was incredibly obscene for a down payment on a 3 year lease. You should NEVER be that hungry for a commission. My favorite salesperson that I knew for 35 years at West Herr East Aurora would never recommend that to me. That is the trust you build with your salesperson-customer relationship. If I had to do this all over again--I definitely would NOT. It was too late to back out of this deal. Basil is known for great deals, and this was definitely NOT a great deal no matter how you spin it. I was under much pressure myself to get a new car due to previous lease expiring, tariffs coming into the mix soon and my mom having cancer with only a few months to live. But, this scenario will never happen again, I will make sure of that.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Dominic made the new car experience easy and stress free while i was waiting for my current vehicle being serviced.

Really like the car! BUT, BAD GAS MILEAGE! 14 CITY, 26 HWY.. ESTIMATE MILAGE 23 CITY, 30 HWY... NOT EVEN CLOSE.. 235 HP, TURBO! IS ANYBODY HAVING THE SAME PROBLEM?

Working with Cameron and Dillon was great, after a long day at work it nice to find a relaxing place to buy my next truck. Keep up the good work gentlemen!!

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

Christian was very calm & soft spoken. He was young but very knowledgeable. He listened as I test drove each car and made adjustments to my selection accordingly.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

My 2014 Cruze was experiencing a lot of issues. Hartway got right to the source and corrected everything quickly and less expensive than I thought it would be.

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

The crew at Lockport VW just got me into a beautiful new Tiguan. Straight shooters, a great price and in and out in a few hours. Looking forward to scheduling my service appointments when the puppies are around.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.