Used Cadillac SUVs for sale near Baltimore, OH

My experience was positive and shorter than most people who buy vehicles at most dealerships

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

Kevin our service manager kept us informed of what the technician was doing and explained the work to us. He was helpful and friendly and no pressure to do any repairs.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

Shawn McMahan is an awesome person. I came into the dealership twice looking for a car. My first visit was unsuccessful because I did not have the down payment. Shawn was incredibly understanding with my situation and tried very hard to get the lowest down payment possible. Once I found the car, I told him that I would be back in a few weeks with the down payment. He touched base with me once, but wasn't pushy and seemed genuinely concerned about my situation. On my second stop in, again, it seemed that the odds were against me. He went above and beyond to insure that I left with a car. I would HIGHLY recommend him to any of my family members and friends. Thanks again, Shawn, from the bottom of my heart!

Service at PCJD is always excellent. Good communication about what they are doing. The service techs send small videos by text if they discover any issues. Very helpful.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Chase did an exceptional job helping us get a car at Auto Boutique this afternoon

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

I purchased my Nissan from this car dealership, great service, very knowledgeable and patience. I have also received great maintenance at this car dealership, professional, and courtesy and respect for the customer.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

10/10, customer service was great! Very welcoming environment and very helpful. Overall very satisfied

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Efficient and great to work with. Waiting room and bathroom were clean. Employees were friendly and kind. I would definitely recommend to associates and friends, whether to purchase or services needed.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Purchase a new vehicle from Forest. From start to finish he was outstanding and very informative. One of the easiest car purchase that we have experienced. Quick and easy and no pressure sales.

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

6 months ago, I bought a 2020 GMC Sierra AT4, 85K miles, no warranty. Background, I live 115 miles from this dealership but they had the truck I wanted so I made the drive. There was never any doubt in my mind that I would not go back there for service just due to the distance. On my way home from picking up the truck, the TPMS system said there was an error and was only showing pressure for three tires (no LF). I chocked it up to a bad sensor and as I have replaced these in previous vehicles and know they are not that expensive, I pressed on home as it was too late and I was half way home . This was an intermittent problem until I did my first oil change / tire rotation. I mentioned this problem to the Chevy dealer and asked them to change the sensor. They checked the sensor and it was reading a strong battery signal so I told them to just rotate the tires and I would see what happens. Soon after, this intermittent problem became and consistent issue. The problem was it was showing the same LF tire even though the tires had been rotated and reprogrammed which meant the issue was something else. That Chevy dealer wanted a ridiculous amount of money just to diagnose the problem ($200). That's the history now why I'm recommending Coughlin, a couple weeks ago someone from Coughlin just made a 6 month check up call. I told her I loved the truck and had no issues other than this TPMS problem. I had no expectation of the dealership doing any thing about this, (six months and 7k miles later) she told me she would contact the Service Manager, John Tackett, and have him call me. The next day he did and he told me they would at least diagnose the problem, no charge and see what they could do. Thinking this was looking like it was going to turn into an expensive fix I took him up on the offer. Today I took the truck in and dealt with Paul Lynch, the Service Advisor. Long story short, not only did they diagnose, but they spent a total of 3-4 hours taking care of it at no charge to me. I find it so refreshing this day in age to have a company stand behind what they sold me, I'm just at a loss for words of thanks. Next time I need to buy a vehicle, I will be checking this dealership first, even with it being 115 mile drive. Kudos to John & Paul, thank you both very much!!! Also a shout out to my salesman, Forest, as I had a good experience when I made the purchase. Obviously, I recommend doing business here!!!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Nathan Weekes was our salesman and we give him 5 stars for going above and beyond with our purchase of a 2016 Toyota Camry. There were some issues and he did his best to resolve them! Thanks again Nathan Weekes. John & Marcella Ledington

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

I wanted to say Thank you to Ron Susi at Toyota Direct…He went above and beyond to help us purchase our new 2025 Tacoma TRD Sport.

If you’re looking for a very comfortable full-size Family SUV this is the one for you! The ESV has so much more room behind the seats for groceries and shopping, etc.than the standard size! We have the standard size and there was barely enough room to cut a case of soda behind the seat. There is plenty of storage for shopping, etc. The backseats come out easily you can haul anything that a pick up truck would haul except it is inside abs out of the weather! It is loaded with so many nice features and convenience. The ride on the Cadillac Escalade platinum is the best you can imagine. You cannot feel the transmission shifting, and it is so smooth and quiet! Entertainment provided in the SUV is so nice! You can watch DVDs listen to CDs or play games easily from your own private port. The sound system is amazing! There’s a total of four monitors! Plus, there is availability of using four headphones for each individual to do their own private listening whether a game or watching TV, etc. Cadillac Escalade platinum ESV has towing capability and a robust 6.2 later engine with more power than you can imagine! It has heated and cold cup powder, as well as all kept seats are heated and cooled and the steering is heated and cooled! You also have availability of automatic bright lights while driving at night. This is a big beneficial feature. The gas mileage is good for such a nice big SUV with all these features going upwards to 17 mpg and over! I am sure you will not be disappointed with the selection of this if you want something for comfort and reliability plus amazing style. Safe and comfort is very reliable in this full size family SUV! All passengers will be extremely comfortable

Performed a diagnostic check due to check engine light indicator. As a result, all spark plugs were replaced and a courtesy multi inspection was performed. I was satisfied with the repair and Germain Lexus service.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Love my car I had Bought a 2017 Lexus IS300 from them months back I could not be happier.

The vehicle has been good so far. I like the handling and style. I would like to see a little more padding on the console where my knee rests. It would make it more comfortable. The seats could use a little work also. I have a Ram truck and the seats are more comfortable.

The service personnel are great. Car always serviced on time and the service crew are very helpful Highly recommend them. Five plus stars.

Sierra was very knowledgeable about the vehicles and very patient with any questions or concerns that we had. She was so sweet and easy to work with! We will def use her again!

Amazing experience with Chris Holliman. Highly recommend. Please note if mileage is over 200,000, there are no warranties, even if the admin added it in the pictures or descriptions, (they had incorrectly posted a Powertrain warrenty sticker on all their pictures on that 200,000+ mile vehicle on all the listing sites)

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

This was my serving time purchasing from Auto Boutique and I was just as pleased as the first time. The car was in great condition, well maintained and cared for and priced reasonably. The quality is amazing. The dealership is friendly, knowledgeable and easy to complete my transaction.

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

I always have a good experience here, they treat me respectfully and are always efficient.

I love my XT4 I owned a XT5 before and loved that as well. The only thing is I wished they would make adaptive cruise a standard feature on all especially since it has everything else. I know the car companies do that to bump the price however I believe it should be on all, for safety.