Used Cadillac SUVs for sale near Coalfield, TN

Very good experience with my service advisor and the rest of the staff. Courteous, informative, and prompt. Thank you West Chevrolet for a great job!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

The people were friendly, helpful and professional.

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

The 4-star rating is due to the irritating responses from the person who handled the work needed to satisfy the recall. (I.e. when kit would be available, said 2 weeks but took 3 months, no available ride assistance as I had no driver). Actual service was exceptional. (Brian)

We own two XT 5’s 2017 AWD and 2018 FWD. I can not recommend these vehicles more highly. Eight years with the 2017 and no major issues at all. Regular oil changes and have been diligent with manufacturing recommended services. The vehicle is comfortable, reliable and I am keeping it to the end. 78,500 miles by the way. The 2018 is 6 months old with me. I purchased it with 18,000 miles. Just finished having all fluids flushed, plugs changed out and some high quality tires on it, and look for to owning it for the long haul. I am very impressed with these vehicles. They feel solid in inclimate weather, handle exceptionally well and the fit and feel are top notch!

Tim Short Ford in Lafollette is the best dealership around. David Jones has always been my salesman and as long as he?s there, he?ll always be my salesman. There?s an amazing management and finance team that all pull together to make sometimes the impossible extremely possible.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Being writing back and forth and they have been responsive. Answers all my questions fast and offered mor assistance. Thx for all the the help.

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Very pleasant experience for me being a single mom trying to find the right car for my kids and myself. We love our car. Thank you, Sean.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Me and my fiance have bought two great looking/running vehicles from Knox Drives and we couldn?t be more satisfied with our purchases! Matthew did great working with us!

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

They were pretty great, I worked with Matthew Smith. At first I got a Chevy Traverse, which broke down on me on the interstate. But they came and got it and replaced what was wrong, but I still decided I wanted to trade for another vehicle. It was a bit of a hassle at first but Matt really helped me out and reached my monthly payment limit for me. So I’m very appreciative of him!

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

This is a great place to buy a car. Staff is fair and very professional.

Excellent handling, very maneuverable, very tight turning radius, decent fuel economy, great infotainment system and navigation, great paint job, very comfortable seats. Very satisfied with my XT5.

Great experience. Staff was courteous, knowledgeable, and a pleasure to deal with. I bought the car. It's beautiful.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

10/10 laid back experience, in and out in less than 30 mins including test drive. 3rd car bought here, zach does amazing

We own 3 of these xt5’s and absolutely love the comfort, value, and dealer experience. The high end feel, functionality, and fuel economy is the complete package.

Jim "Tex" Ritter at Mercedes Benz Knoxville assisted me with the purchase of my ESeries automobile. It was the exact car that I had been looking for. Jim answered all my questions I had about the car. Jim was very helpful in explaining the safety features as well as the operational features.

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

I called about a truck that was for sale. Jeff answered the phone and told me it was still for sale. I asked him to hold it for me. I went right down to see it and he was very helpful. I bought the truck and Jeff showed me how it worked. He got me Kim Greene to fill out the paper work . It was getting late and I can not see good enough to drive at night. Jeff said he would have it delivered the next morning to my house in Sevierville. It was there by 8am. Both were great to work with. I have never gone to a better place to buy a vehicle. They added some running boards to it. When I was ready to leave the truck was ready to go. I have told my friends about Fox and how wonderful they were.

Beautiful! Smooth ride. Elegant. A pure reliable luxury vehicle. The ride is so smooth. I love the look and feel of the whole experience in driving this car.

Very pleased with every aspect of this business. Service representative Caleb always does a wonderful job and is extremely helpful !

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Man these ladies and gents were exceptional. This was my first dealership purchase of a vehicle in my life. They made this process as painless as it could be. It went so smooth I was really in awe. I would definitely recommend these guys if you're looking for a new or used ride. I couldn't be happier. Ty for the smooth transition was awesome ??

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

I was very pleased with Scottie McCormick and Chuck Fleanor for the service they gave me during my purchase. I did not feel any pressure at any time and I am very pleased with my new xt5. Thanks again guys am very pleased.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

Working with Big Country, Joe Montgomery, former Marine and Vet at West Chevrolet in Alcoa was such a great experience! He’s incredibly personable, easy to talk to, and not pushy in the slightest. Sitting at his desk felt more like relaxing on a front porch with an old friend than talking numbers at a dealership. He made the whole family feel welcome and included as we checked out a pre-auction Jeep Liberty. The test drive was fun, and the atmosphere he created in the office was just as enjoyable. You can tell he genuinely cares about people, not just sales. If you want an honest, down-to-earth experience with someone who treats you like family, go see Big Country!

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

Jonathan was excellent! Knowledgeable and informed us of all of our options. The truck sold itself but he sold us on the dealership. We will be back.

My car has been great until the info screen went out and the headlight problem on low beams. I can’t drive it at night. To fix these 2 items were going to cost over $4,000!!! Headlights should be a recall but is not. Involved in court I understand.

Went in to get my 2018 Chevy Tahoe serviced as it was having some issues. The repair ended up being more than we were anticipating and we had been needing a truck so my husband started looking. They showed us a 2016 GMC 3500 with very low miles. They made the process as seamless as possible and even helped to keep our kids entertained during the wait. This is our 3rd vehicle we have bought from them and we love using them! Hudson and Chris were both fantastic!

It’s really a pretty great car. For the price, the car is quite luxurious and well-made. I had a glitch or two when I first got it, but they were quickly resolved and have had no further problems over my first year of ownership. The car is smooth, quiet, very powerful and quick. I’ve been getting close to 3 miles per kilowatt hour over the long haul using the regenerative braking system. There is a little adjustment to drive an EV over a gas engine car, but the advantages are easily stated such as the smooth power and low maintenance required. The lower range is an issue for long trips, but if you’re not in a real hurry, the stops to charge can be quite pleasant. That said, my wife and I usually use her hybrid Lexus when we go road tripping as it is just more comfortable as it is what we are used to. Kudos to Cadillac for a job well done.

Steven Patterson was our salesman & he was AWESOME! The whole team, from the Sales Manager to our Salesman, to Finance was a GREAT EXPERIENCE! I am so IN LOVE with my 2023 XT6!!!!!! If you're in the market for a Cadillac or Buick, or a great used car, give Steven a call!!