Used Cadillac SUVs for sale near Pecatonica, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

This is my second XT5. Had a 2017 and never had a problem. Just got my 2023 XT5 Sport, and wow, maybe too much power for a senior citizen, but I love it. A few changes from the 2017, but love the car. I put other vehicles like the Jeep or GMC as beasts, my XT5 is more like a cat, still get where I want to be with luxury.

It was a nice experience, and It was very fast. The lounge is great

Good interior quality, beefy, spacious and well built. Predictable handling in all weather and road conditions. Not so comfy but your ride is always safe. Regular maintenance is not so expensive.

I work with a gentleman name carl outstanding salesman a great man to work with on my vett

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

We had worked with Justin Reid in the past when purchasing a vehicle and were so pleased that we called him again for another one. Despite all the covid restrictions, our experience was great and we were extremely pleased with the way he handled our transaction. Business manager Jim Schaffer also made all the paperwork that is necessary go quickly and smoothly. We will definitely recommend this dealership to our friends.

I traded my 2004 cts in for the 2020 xt4. My local ORR dealer didn't have a red one, so I had to drive to Frico, TX to pick it up. Love the red color. Have to get use to all the bells and whistles. The heated stirring wheal was something I didn't expect. It's a very smart car, but has an owner who has to read the manual to learn what all that the xt4 has to offer. Having back issues, love the lumbar heated seats. Was very surprised when the bright lights came on automatically when I am driving thru a darker area. Got to get horn check because it sounds horrible like a truck instead of a smooth honk. Going from regular unleaded to premium unleaded was a money changer. Very roomy inside. Love that all doors can be unlocked automatically if you have the key close by. The cargo area is very spacious. I guess this car will take me until I die!!!!!

My husband and I couldn't be more pleased with the professional atmosphere and friendliness of everyone we encountered at JH Barkau! We drove 2.5 hours test drive a Mini and ended up bringing it home and haven't looked back - love it!

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Excellent customer service, Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service Excellent customer service

You guys rock and shout out Jacob for making it a smooth and easy experience.

I bought my 2016 SRX With 52,000 miles. I traded a C250 Mercedes and I have not been sorry..I love the ride and it's look and haven't had any problems...

My wife and I recently purchased a new car for her at Kunes of Belvidere. I am in sales and I have purchased many cars over the years. I’m not easily impressed but, I have to say, “Mo” Owaynat the general sales manager and numbers guy went over and above to get a deal done for me and my wife. On top of being a really nice guy, he worked hard to get a deal done that fit our needs and I felt the whole time like he was working as much for me as he was working for the dealership. He is a good human being. Go talk to him and you’ll see what I mean. And our experience with our sales person, Robert “Brinck” Brinckerhoff was fantastic. Being in sales, I very much appreciated his congeniality, low pressure approach, and his customer centric interaction. I felt like I made a friend. If you’re in the market for a car, go see “Brinck

I love my Cadillac now. Don't know how much I'll love it when I have to pay out of pocket for a repair. I really love the Weatherization Package, Sun Roof, Moon roof, and All-Wheel Drive. The only complaint I have is my driver seat is very uncomfortable. The cushion is down to the rails on the seat and I have to add some kind of padding.

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.

Had smooth Betty now for 2 months 2021 AWD luxury addition the ride and stylish look sets it apart from the SUV's out there the pick up is quick with smoothness that's why her SMOOTH BETTY!!!

I recently had an oil change done. Staff was very friendly. Fast service and great price.

Very nice SUV has a Cadillac comfort ride witch his excellent. A lot of features and gadgets. Cadillac stuff in around for years and I always have been very luxurious and the ride is just awesome.

They have always been fair and experienced. Have bought most of our cars from them. Would recommend them to anyone.Grea Service and always friendly

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

I live in Minnesota and I recently purchased a vehicle from them with no issues at all. They sent a driver and the dealer halfway between the two locations in order for me to get my car. The process was super easy and everything was handled for me. Matt was super friendly and answered any questions I had. Quality service and friendly people! One happy car owner.

Having owned 1 srx and 2 xt5. Now an xt4, I think it is the most appealing. My loaded sport has all the luxury and safety features. I drive it in sport for kicks, and 2wd for economy. If you don't need cargo space but like the xt5, go for it! Enjoy!

We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.

No issues and it is much better than electric cars. Safer and much less expensive to own. Also much more convenient for normal driving .Not weekly range anxiety as I had when I owned an electric car. Never buy electric again.

The staff was very helpful and knowledgable when it came to diagnosing and repairing the problem. One of the tire pressure monitors was not working. They tested and replaced all four.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

We purchased a used Truck from Michael Molina (Jude). We were very happy working with Jude and this experience was a great one. Would recommend that you contact Jude if you are interested in buying from Napleton Autowerks Loves Park.

I have had this 2019 Cadillac xt4 for 6 years… during the 4th year someone hit me… the 5 years someone hit me… then I started having issues… I argued with the people at Larson Cadillac about my warranty and the didn’t one to honor it because I had 1 oil change somewhere else besides Cadillac… but I put my attorney on them and got my warranty granted…now it been about 8 months later now my check engine light is back on saying engine speed reduced… so I don’t know what’s the problem…

I have purchased several cars from Wheels. They have amazing customer service, they make sure it is the right car for you, and they follow up to make sure everything is perfect. HIghly, highly recommend this dealership.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

Absolutely love it. Got the bigger motor and not sorry! Comfortable as ever. Nice sound system and lots of “tech”. Pretty interior and love the exterior paint!

Very friendly and professional staff. Facility is very clean & organized. They where very helpful in answering my questions and giving me the best deal for my car. They where very easygoing when I negotiated my out-the-door price. It was really nice to get to know my salesperson [Mathew Turczyn] on a more personal level; his outgoing, friendly, and courteous personality was really a major bonus to my car shopping experience. I would highly recommend shopping at Napleton Autowerks for anyone looking for a car & a nice car dealership experience. +Added bonus they has FREE pop & snacks for you as well.

Road noise is loud, Water leak in front passenger side during heavy rain or car wash. Engine noise that the tech can’t locate. The XT 5 is a very nice size SUV. For a high end vehicle the warranty should be better in length and milage..

We had purchased a vehicle last Saturday. Did not pick it up because it had a check engine light on. They were going to fix. But it had a bigger problem and the told us. So we got all are deposits back. Very honest dealer. Could have just sold it to us. Ron was the salesman

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...