Used cargo vans for sale near Shelter Island, NY under $899,990

I had a problem with Otis Ford during my first visit to their service department. I let them know and their recovery has been unbelievable. Trust and relationships are built when things are tough, not when everything goes well. I can truly say that Tom and the staff at Otis Ford have gained a loyal customer by demonstrating their commitment to go the extra mile and provide excellent customer service.

I bought a ford certified pre owned truck. Carl Vail was my salesman and provided the best car buying experience I have ever had. He sold me the truck and completed the entire loan process. It was the first vehicle I bought that did not have a back room sales pitch for extras. Thank you

The salesman was great. No pressure and willing to negotiate. The finance guy was even better. Overall great experience buying a car.

Just bought a Colorado from Blasius Branford and impressed by the quality of vehicle, price and service. Joey Posa and Mike De’Angelo were great to work with—highly recommend

Mike and Chris were awesome. Chris in finance was extremely helpful. Would definitely recommend. Great service department also.

The service department is excellent : friendly, informative, very knowledgeable, and well managed under Chris Russo. Sales folks are fair, long tenured, and loyal to repeat customers and enthusiastic with new customers. There is no pressure and no pushing things you don’t want or need.

My family has purchased five vehicles from them in the past three years. From sales to service they are the finest.

I normally don't buy used cars from dealerships because of the cost vs buying from private seller, but they happened to have a rare car that I wanted. I sent an email after hours and Mark Carofano responded promptly the next morning. They were very reasonable in the negotiation process and never tried to gouge me at any point. They even took care of a few maintenance items before handing me the car! Mark was extremely responsive and professional. When I got there he had everything ready and gave me some Mercedes swag. At no point did I feel like I was being pressured at a typical dealership. It was a very warm and relaxing atmosphere. They had ordered pizza for the staff that day and he offered me a slice. He made it feel like it was a family business! I flew to pick up my car and had a 7 hour drive and they made it totally worth the travel. Katie the finance manager was also extremely pleasant and easy to talk to! She made the paperwork process seem, well seemless! Sometimes you see 150 reviews at all 5 stars and you think well this is probably fake but the you experience it for yourself and understand how they got these ratings. This is the first and probably last review I'll ever leave for a dealership and I'm glad it was for Mark, Katie and Mercedes of New London.

Christopher Larkin was great! The whole dealership is great! Always VERY easy to deal with- but also very accommodating. Highly recommend not only the dealership - but also, Christopher Larkin, our sales associate. My husband has a very busy schedule- we did not set foot into the dealership until we came in to sign the papers. We have bought cars there previously and had no concerns about conducting the entire transaction via text and a couple of phone calls. Our experience could not have been Any better.