Used Chevrolet Impala for sale near Eastpointe, MI under $19,989

Although I had some issues with the closing a call to the manager and it was resolved within the hour. The salesman was great!

Bought new in January 2014. So far it's been a reliable car. It's been back to the shop twice in almost 11 years for a leaking transmission line & a emission issue. Other than two recalls it's been good. Of course, I'm only at 67,676 miles. Oh, I forgot I had to replace the front two struts. When it was wet outside while turning I would get some vibration. Dealer had a TSB on it, the cost was 1,500 dollars. But overall the car has been fairly reliable. It's been quiet, roomy, comfortable and has decent power.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

This car is very comfortable with great leg room front & back. The trunk is enormous as well, which I find awesome when traveling with my family & friends. Also, it’s great on gas and the speed is easy you don’t even realize your doing 80 mph because it glides and handle curves so easy!

Great experience!! Free coffee... doughnuts and more! Nice waiting lounge...friendly employees...I will come back for service!!

I bought my 2011 Chevrolet impala ls in November of 2019 had 124k miles on it it now has 331k miles and the serpentine belt just broke it needs new gaskets and seals but it still runs

Great Vehicle..Met all my needs..I enjoyed the sporty body change , the speed and power was amazing !.. Wished it had better gas mileage.. Overall it is a GREAT CAR for its price..

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

The car meet all my needs always wanted a car with a sunroof and leather seats so it meets all my desires. I enjoyed the test drive and the ride home was really comfortable, nice traction on road nice sounds very enjoyable ride.

Ace helped me very good customer service I would highly recommend him to anyone thanks I am very satisfied I love my care an everything went so smoothly an fast

It's been the most comfortable Car I have ever owned, From Day One. Easy to drive, I love it, They built a good one back then. Mine is pearl white with gray interior

Came in with a plan for a Toyota Rav4 and left with it. Mike helped me throughout my first buying experience and was overall very helpful in understanding everything.

We purchased this as a CPO in 2012 with 16k miles. I have been very good about fluids maintenance, regular oil changes, transmission fluid exchange service, power steering, coolant, etc. In return the car now has 214,000 miles without one single mechanical repair. Sure it has needed tires and brakes and some minor electrical replacements (gas pedal, turn signal stalk and the servos that control heat/cool) but all in those "repairs" have added up to about $500 in almost 200k miles of driving. I have never met anyone who has had better service out of any car of any brand than we have out of this one! Sure wish they still made them like this.

This is a great car but after 3 years I started having problems with the stability track, I would standing still at a light or making a turn and it would stall and even loose power, this is very frightening, I took it to the dealer who charged with $2000 to fix it and less that one year it is doing it again

Mine is a 2014 LT with the 2.5L 4Cyl. At approx 50,000 miles I had a small water pump leak that was fixed under warranty. AT approx 95,000 miles the A/C compressor locked up with the temps in the 95 - 100 degree range. I had the dealer fix this at a cost of over $1,400 to me. Overall though, it has been a very good car. Highway trips (at the speed limit) return 34 MPG which I feel is fine for this size of car and beats the EPA guestimate of 31 MPG highway. Always had the dealer maintain this car except for tires and a battery I had to replace. Hated it when Chevy announced they would no longer make it. At it's current 102,500 miles, it still runs fine. I'm retired now and I'm ready to trade it in on a new (2023) Traverse which will give me more room to haul some of my grandkids around and maybe even pull a small boat with. Inventory at this writing is pretty poor though. 8/7/2022

Was looking for a car for my oldest. Have been searching for more than a week when we decide to try LA trader. Stopped and looked around. Nate was very helpful with showing us the vehicles. After several test drives and free oil change, we decided to purchase a car which was very easy. We are introduced to Mario, who is very professional and came to an agreement on fair price. Mario is very patient and took his time Making sure we understood what was next. Took care of all the papers and the plates. highly recommend.

Meets all my expectations. This is a large family sedan that has been made nearly unchanged for many years. Looking forward to an enjoyable experience with it.

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

nice car quiet drive.. great back up sensor and other perks on board.calm and relaxed dr. a professional sound system as well. convenient and relaxed seating good value for the money ..

They are super helpful beginning to end. Dave busted his butt to make sure I had the car I wanted and made sure I was satisfied with everything. He always asked me for any questions I had and he always had answers for me. He did everything on both ends with not only making sure I got the car but making sure I got approved for a loan to be able to get it. I got the key within just a few weeks. Him and 8-11 motor groups are fantastic. 8-11 actually makes you feel like you matter!

Love all the space and comfort of this car. Has good fuel prices economy and so far I haven’t had any mechanical issues. Bought it at 151k miles.

Great experience as a first-time car buyer! A nice family-owned business, they really seemed to care about you finding a good car. In a great area to test drive

The passenger side seat sensor comes on and active the airbag light saying there is some one in the passenger seat is setting there when no one is goes of and on all the time

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Before my grandpa passed away in September 2023, he had it in his will to give me his 2012 Impala. I got his car as a Christmas present that year. Since then, I've enjoyed driving the old Impala. A car with 300 hp AND 30 mpg on the highway? Yes! Thanks, Grandpa, for your love of American cars! Thanks, Chevrolet, for making such a great car! I love how roomy my car is, how great the audio system is, and how relevant the Driver Information Center (DIC) is! I highly recommend this car to anyone.

I would like to thank Douglas Chitren for all his help he made the process effortless in buying my vehicle ☺️☺️ Thanks so much Doug E Fresh!!!

I've owned Chevy Impala's for many years. Had one with a 3.9 motor that was running like new with 179,000 miles on it,till someone hit. Next one had a 3.5 motor and it ran amazing. But I been looking for a very very long time for this Impala and found one,so I grabbed it. The 3.5 I had before this one had 150,000 miles ran perfect. The one has the 3.6 motor. Hope it works out the same. Love it

Mario was very enthusiastic and willing to help in my search for the right vehicle.

The only issues with the impala is the transmission are bad the ignition which I'm having issues now,and it seems every 6 months to a year I have to change front hub bearing and struts. Besides those issues oh and the governor mine is at 112 mph it sucks. But overall a perfect vehicle for traveling and everyday commute.

This car is safe, roomy and meet all my needs it’s also very reliable and dependable and easy on gas. I’m really enjoying it so far

I love the people and the service was AWESOME and they work out great deals i would recommend them if you need a car! Good

Doesn't look great on the exterior honestly, but it definitely can when you get the higher trims. However, the interior is spacious and has comfortable seating, simple controls and amazing sound quality for your music. I got one with the column shifter and double bench seat, which is really nice when you need to squeeze all your buddies in the car. The Camaro derived V6 is punchy, full of life and lets the car rip to your hearts desire. Still, I average about 34 mpg when I drive, so it's quite fuel efficient, especially for a large American car! Also has a massive trunk to fit more stuff in. I simply wish there was more aftermarket support for modifications.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

This car has met all of our needs, very comfortable on long trips. Has a large trunk and a lot of leg room in the back seat.

Great experience with the salesman, would definitely refer him to others. Appreciated the attention to detail from the salesman. Would see him again for a future sale.

Very dependable car and comfortable , we’ve had the car since 2010 and it still runs great. We did the obvious suspension shocks were worn out. Changed rack in pinion and a tune up but overall it’s been a great car. Car has 170.000 miles on it .