Used Chevrolet Impala for sale near Macedonia, OH

A good experience. They answered all of our questions. Helped with applications for loan. Even offered to provide transportation to dealership.

Bought new in January 2014. So far it's been a reliable car. It's been back to the shop twice in almost 11 years for a leaking transmission line & a emission issue. Other than two recalls it's been good. Of course, I'm only at 67,676 miles. Oh, I forgot I had to replace the front two struts. When it was wet outside while turning I would get some vibration. Dealer had a TSB on it, the cost was 1,500 dollars. But overall the car has been fairly reliable. It's been quiet, roomy, comfortable and has decent power.

Great people,Great place,would highly recommend for a good used car,they were Very helpful and very friendly,will definitely shop there again and recommend them to anyone looking for a good used car

Bought this car used just over one year ago. I've put brakes all around, and a few oil changes. Car needs virtually no maintenance, even at 255,000 miles and going. Great value for me. Mpg, interior, and handling are nothing to write home about, but everything on the car works as it should. Highly recommend for a functional, reliable car. Maintenance is everything

I am hearing impaired. A lady is friendly worker accept my written communicate with easy-going with her little sign language gestures. they do follow what I want the service do oil change with new filter and rotation tires. Neat waiting room while watch tv with tele caption. thank you

It's been the most comfortable Car I have ever owned, From Day One. Easy to drive, I love it, They built a good one back then. Mine is pearl white with gray interior

Gayle was great ! Super helpful/ caring of my needs got me into a deal perfect for me ! I love my new blazer ev

This car is very comfortable with great leg room front & back. The trunk is enormous as well, which I find awesome when traveling with my family & friends. Also, it’s great on gas and the speed is easy you don’t even realize your doing 80 mph because it glides and handle curves so easy!

Jeff Wagner in the service department offers top-notch service. Had a problem with the key fob and tire sensors not working. Turned out I needed a new battery. Jeff has always gone above and beyond to assist me. Excellent experience all around.

This is a great car but after 3 years I started having problems with the stability track, I would standing still at a light or making a turn and it would stall and even loose power, this is very frightening, I took it to the dealer who charged with $2000 to fix it and less that one year it is doing it again

Hello I have purchased numerous vehicles from Classic over the years since 2003. they are always helpful and I feel they take care of their customers.

I bought my 2020 Premier in December, 2019. I have owned Impalas since 2000 and buy a new one every 3 years. They are reliable and comfortable and I love big cars. This one does not disappoint. I also have a 2018 Premier with 40K miles and it has no issues. Had to replace all 4 tires at 20K miles which I thought was premature. Other than that the car/s have performed perfectly. Too bad Chevy cut the brand. Now everyone is buying SUVs but I don't like them and would never buy one. Ditto for electric cars - they are not yet ready for prime time.

I've owned Chevy Impala's for many years. Had one with a 3.9 motor that was running like new with 179,000 miles on it,till someone hit. Next one had a 3.5 motor and it ran amazing. But I been looking for a very very long time for this Impala and found one,so I grabbed it. The 3.5 I had before this one had 150,000 miles ran perfect. The one has the 3.6 motor. Hope it works out the same. Love it

A+ Dealership and FANTASTIC experience!!!! I am a very particular person and I know what I'm doing and want when it comes to buying cars for over fifty years now. I've bought so many cars in life my friends think I am a dealer. I'm a car guy, I work on all of them myself and I just like cars. I typically buy from private owners because I have a disdain when it comes to car dealerships and sales people. I have hair raising stories to prove this. One of my favorites is when I bought a car online from Florida and had it shipped to Ohio. It had a one thousand mile warranty. The salesperson told me the warranty would be expired upon arrival because it was over a thousand mile transit........On a car carrier....... seriously. While surfing around I find the car I wanted and they are an hour and forty five minute drive. At first I thought that's too far to go kick a tire until I started reading their reviews, the way they acquire the cars and the benefits of their family owned dealership. I was apprehensive about putting my hand on the stove again but my intuition cried out to me saying this would be different. My first fact finding call put me through to Dave who is incredibly sharp and I knew immediately I had to take this shot. I called back to make an appointment and was connected to Rachael who was VERY accommodating and told me to let her know when I was on my and she would hold the car until we arrived. When we got there we met and within a minute felt like family members. She was incredibly helpful and knowledgeable without any of the usual sales stuff thrown at you. She is absolutely phenomenal! So we get to look at and drive the Lincoln MKZ which was super clean and everything they advertised. All of the cars around it were exceptional too. We did buy the car with unparalleled confidence. The inspection and the attention to detail provided was remarkable. I am elated with Rachael and Dave, the car the dealership and the way we were treated. They are THE nicest most easy going no pressure people in this business. I can't say enough about the how great the entire experience was!! Epic! The most honest and truthful people you'll ever meet. I will be a return customer.

I bought my car new, 13 years ago. I am 74, I had my first car at the age of 16. I had used cars and new cards, none like my Impala 2012. The only thing I have had done to my car is regular change of oil. It only has a 75K miles because we always had another car bigger to accommodate my 6’2 tall husband. I still have my car. The only fault with my car is the radio. About the 6 year in, the fm is not always available so I carry CDs in my car. But we had a hail storm that might have damaged the ruff rubber that covers the antenna around the roof of the car. I love my car and although I have taken good care of my car I have take it way over the speed limit and is still as reliable as day one. Bought it new in Ithaca, NY at the Chevrolet dealership.

Great people to work with. Lonnie, the salesman, was wonderful! Financing was quick and seamless.

I bought mine used. And the prior owner took care of this car. I love this car. I can fold down the rear seats. Yea, my fishing rods go there. GM always the topdog in there line of work.

I went in to Spitzer Motor city on Brookpark to buy a used car and they surpassed all my expectations. Tony Nemmi was my sales person and was knowledgeable and patient. The sales manager Bob Paradise personally came over and thanked me for my business. The finance manager Jessie made sure I understood all of my own decisions. "WOW"

I would buy one and did in 2017 and it's been one of the best vehicles I have owned. I still get a lot of compliments on how nice it looks. It's pearl white with 20-inch wheels and they set it off. Sadly, they quit making it as they just got it perfect and then stopped. My buddy is still kicking himself for not buying the last model year they were built. I still have people wanting to buy it off me.

I was fortunate to have Trent help me purchase my vehicle. Experienced Sale Associate with lots of experience and even had a mutual friend that made me Quickly trust him. He was straight up and down with me. Took me on a ride around the block before paying and rolling out of a dealership on St. Clair in Cleveland, Ohio in a xxxx of a deal and a record time obtaining a vehicle from a dealership. *𝐃𝐞𝐩𝐞𝐧𝐝𝐢𝐧𝐠 𝐨𝐧 𝐩𝐫𝐨𝐧𝐮𝐧𝐜𝐢𝐚𝐭𝐢𝐨𝐧 1) 🙄 Pricey lots with false claims, 🫣 Dodge the sales people who are lames, 😖 Duck the timely process and miss the games, 😎 Hit Cleveland on St Clair to get ur deal at DAM’s 2) Wham Bam Thank you DAM’s

Very dependable car and comfortable , we’ve had the car since 2010 and it still runs great. We did the obvious suspension shocks were worn out. Changed rack in pinion and a tune up but overall it’s been a great car. Car has 170.000 miles on it .

I bought a 2013 bmw Trenton told me to change oil i did that! Really love it.

Mine is a 2014 LT with the 2.5L 4Cyl. At approx 50,000 miles I had a small water pump leak that was fixed under warranty. AT approx 95,000 miles the A/C compressor locked up with the temps in the 95 - 100 degree range. I had the dealer fix this at a cost of over $1,400 to me. Overall though, it has been a very good car. Highway trips (at the speed limit) return 34 MPG which I feel is fine for this size of car and beats the EPA guestimate of 31 MPG highway. Always had the dealer maintain this car except for tires and a battery I had to replace. Hated it when Chevy announced they would no longer make it. At it's current 102,500 miles, it still runs fine. I'm retired now and I'm ready to trade it in on a new (2023) Traverse which will give me more room to haul some of my grandkids around and maybe even pull a small boat with. Inventory at this writing is pretty poor though. 8/7/2022

Great dealership. I have brought a vehicle there before. I am just pricing now. I will do something in the near future.

I purchased my 2018 in 2019 have had so much fun driving this car get complements every day added more chrome for a personal touch Easy on gas and drives well

Took my car in to the body shop they did such a great job the car looks brand new. Auto body man was so nice

Love all the space and comfort of this car. Has good fuel prices economy and so far I haven’t had any mechanical issues. Bought it at 151k miles.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

Great Vehicle..Met all my needs..I enjoyed the sporty body change , the speed and power was amazing !.. Wished it had better gas mileage.. Overall it is a GREAT CAR for its price..

This car has met all of our needs, very comfortable on long trips. Has a large trunk and a lot of leg room in the back seat.

Klaben of Kent is my preferred location for my car needs. The establishment is clean, people are courteous & they make every effort to meet all your needs.

Doesn't look great on the exterior honestly, but it definitely can when you get the higher trims. However, the interior is spacious and has comfortable seating, simple controls and amazing sound quality for your music. I got one with the column shifter and double bench seat, which is really nice when you need to squeeze all your buddies in the car. The Camaro derived V6 is punchy, full of life and lets the car rip to your hearts desire. Still, I average about 34 mpg when I drive, so it's quite fuel efficient, especially for a large American car! Also has a massive trunk to fit more stuff in. I simply wish there was more aftermarket support for modifications.