Used Chevrolet Impala for sale near Macedonia, OH

A good experience. They answered all of our questions. Helped with applications for loan. Even offered to provide transportation to dealership.

Bought new in January 2014. So far it's been a reliable car. It's been back to the shop twice in almost 11 years for a leaking transmission line & a emission issue. Other than two recalls it's been good. Of course, I'm only at 67,676 miles. Oh, I forgot I had to replace the front two struts. When it was wet outside while turning I would get some vibration. Dealer had a TSB on it, the cost was 1,500 dollars. But overall the car has been fairly reliable. It's been quiet, roomy, comfortable and has decent power.

Let's be real, we're in the age of technology. Customers dont want to call or stop in for more information on a car. We want to email, we want to text, we want answers quickly, we want fair prices. We don't want to waste our time. This dealership gets that! Finally, a dealership that is responsive. There was no pressure to call or stop in, in fact all our communication was via email before walking in the door to buy. Chris responded quickly, answered all my questions and gave me my out the door price quote. We set an appointment time that worked for me. Stopped in. Test drove the car; my mechanic came with me to inspect it. Everything matched the carfax and the description so we bought. If you're looking for a no hassle, no haggle, no pressure, fair dealership to do business with that won't waste your time, I highly suggest working with them. It really was easy as 1,2,3. Definitely worth the drive from Cleveland, OH. Thanks again Chris!

Bought this car used just over one year ago. I've put brakes all around, and a few oil changes. Car needs virtually no maintenance, even at 255,000 miles and going. Great value for me. Mpg, interior, and handling are nothing to write home about, but everything on the car works as it should. Highly recommend for a functional, reliable car. Maintenance is everything

I have always appreciated their good business and ease of the buying experience. I would definitely recommend them for your next ride. I will return myself in the future.

It's been the most comfortable Car I have ever owned, From Day One. Easy to drive, I love it, They built a good one back then. Mine is pearl white with gray interior

Everyone there is friendly and helpful. Shout out to Gayle for her great assistance for our purchase

This car is very comfortable with great leg room front & back. The trunk is enormous as well, which I find awesome when traveling with my family & friends. Also, it’s great on gas and the speed is easy you don’t even realize your doing 80 mph because it glides and handle curves so easy!

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

This is a great car but after 3 years I started having problems with the stability track, I would standing still at a light or making a turn and it would stall and even loose power, this is very frightening, I took it to the dealer who charged with $2000 to fix it and less that one year it is doing it again

Fast write up with Jeff, video from mechanic was reassuring my truck was in good hands. Follow up call from Jeff was before time requested was nice. No waiting fast check out when picked up. Vehicle was clean with work done right the first time. Overall very satisfied!

I bought my 2020 Premier in December, 2019. I have owned Impalas since 2000 and buy a new one every 3 years. They are reliable and comfortable and I love big cars. This one does not disappoint. I also have a 2018 Premier with 40K miles and it has no issues. Had to replace all 4 tires at 20K miles which I thought was premature. Other than that the car/s have performed perfectly. Too bad Chevy cut the brand. Now everyone is buying SUVs but I don't like them and would never buy one. Ditto for electric cars - they are not yet ready for prime time.

I've owned Chevy Impala's for many years. Had one with a 3.9 motor that was running like new with 179,000 miles on it,till someone hit. Next one had a 3.5 motor and it ran amazing. But I been looking for a very very long time for this Impala and found one,so I grabbed it. The 3.5 I had before this one had 150,000 miles ran perfect. The one has the 3.6 motor. Hope it works out the same. Love it

I live in Northwest Ohio and did an exhaustive search for a few different makes and models of interest. One of my top choices was a white Lincoln MKZ with tan interior. I found one in Akron at Akron Auto Sales. First thought was an hour and forty five minute drive just to look at it. Then I started doing my homework. The car passed all of my criteria especially with plenty of good pictures and a link to the car fax right there. Their cars are personally cherry picked from local new car dealer trade ins and not purchased at auctions. Now I have to figure out if this place is worth my time. With a fine tooth comb I read every review, testimonial and anything I can find on them. Outstanding. They are BBB A+ accredited and never had a complaint in over 30 years. They have a repair shop and mechanics right there to not only back up their warranty but perform service for anyone looking for repair. Very happy with what I found out I made a call and spoke to one of the owners. Dave is an incredibly sharp guy and we had great conversation with not a hint of the car salesperson in him. I liked not having to fend off the usual and customary predatory practices out of the gate. After the call I decided to make the trek. I called back to arrange seeing the car and spoke to the other owner Rachael who is absolutely awesome! She has the most effervescent personality and just like her brother she didn't come off as a car salesperson. Bonus! I am not a fan of car salespeople and am always on guard which is the reason I prefer private owners. Now two phone calls with very nice people don't make a deal but I had all of the reviews living rent free in my head and my intuition told me to take the shot. From the instant you walk through their door you have one minute before your car buying experience and expectations will be changed forever. If you're out shopping and you put on your Teflon suit preparing for the car selling tactics, sales pitches, cloaked scenes you're in for a very pleasant surprise here. Your heart rate will slow, blood pressure will drop and you'll instantly be immersed in a euphoric feeling of friendship and family. Rachael and Dave are phenomenal people with infectious personalities and a mission to carry on a tradition of being different all started by their father who brought integrity, fairness and value to a murky and often shady business of selling cars. I've bought and sold a lot of cars in life and this was THE best experience hands down. I have high standards and it takes a lot to impress me and they met and exceeded all of what I wanted. I did buy the car and made new friends. It was well worth the drive and I truly didn't want to leave. You will not find more honest, trustworthy and likable people. I am not a relative, paid advertiser or the like and am just a guy who had a fabulous experience looking to share why you have to give them a look. They are very different in how they operate. Very refreshing. Please check them out.

I bought my car new, 13 years ago. I am 74, I had my first car at the age of 16. I had used cars and new cards, none like my Impala 2012. The only thing I have had done to my car is regular change of oil. It only has a 75K miles because we always had another car bigger to accommodate my 6’2 tall husband. I still have my car. The only fault with my car is the radio. About the 6 year in, the fm is not always available so I carry CDs in my car. But we had a hail storm that might have damaged the ruff rubber that covers the antenna around the roof of the car. I love my car and although I have taken good care of my car I have take it way over the speed limit and is still as reliable as day one. Bought it new in Ithaca, NY at the Chevrolet dealership.

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

I bought mine used. And the prior owner took care of this car. I love this car. I can fold down the rear seats. Yea, my fishing rods go there. GM always the topdog in there line of work.

very happy at he New service center at Spitzer Jeep Ram. Brookpark OH. i needed a recall that was way over due on my "new 2013 " Dodge, they cared for that at no cost to me and an oil change , they found a mouse house hiding under the hood and evicted them at no charge , very helpful. Thanks Spitzer !

I would buy one and did in 2017 and it's been one of the best vehicles I have owned. I still get a lot of compliments on how nice it looks. It's pearl white with 20-inch wheels and they set it off. Sadly, they quit making it as they just got it perfect and then stopped. My buddy is still kicking himself for not buying the last model year they were built. I still have people wanting to buy it off me.

I'm a mechanic! Shelley is 100 percent honest. Honored to have met him! Dontchangeathing.

Very dependable car and comfortable , we’ve had the car since 2010 and it still runs great. We did the obvious suspension shocks were worn out. Changed rack in pinion and a tune up but overall it’s been a great car. Car has 170.000 miles on it .

I was fortunate to have Trent help me purchase my vehicle. Experienced Sale Associate with lots of experience and even had a mutual friend that made me Quickly trust him. He was straight up and down with me. Took me on a ride around the block before paying and rolling out of a dealership on St. Clair in Cleveland, Ohio in a xxxx of a deal and a record time obtaining a vehicle from a dealership. *𝐃𝐞𝐩𝐞𝐧𝐝𝐢𝐧𝐠 𝐨𝐧 𝐩𝐫𝐨𝐧𝐮𝐧𝐜𝐢𝐚𝐭𝐢𝐨𝐧 1) 🙄 Pricey lots with false claims, 🫣 Dodge the sales people who are lames, 😖 Duck the timely process and miss the games, 😎 Hit Cleveland on St Clair to get ur deal at DAM’s 2) Wham Bam Thank you DAM’s

Love all the space and comfort of this car. Has good fuel prices economy and so far I haven’t had any mechanical issues. Bought it at 151k miles.

I was very pleased from the time we took the car for a test till we signed the papers and bought it home. Very nice experience

Mine is a 2014 LT with the 2.5L 4Cyl. At approx 50,000 miles I had a small water pump leak that was fixed under warranty. AT approx 95,000 miles the A/C compressor locked up with the temps in the 95 - 100 degree range. I had the dealer fix this at a cost of over $1,400 to me. Overall though, it has been a very good car. Highway trips (at the speed limit) return 34 MPG which I feel is fine for this size of car and beats the EPA guestimate of 31 MPG highway. Always had the dealer maintain this car except for tires and a battery I had to replace. Hated it when Chevy announced they would no longer make it. At it's current 102,500 miles, it still runs fine. I'm retired now and I'm ready to trade it in on a new (2023) Traverse which will give me more room to haul some of my grandkids around and maybe even pull a small boat with. Inventory at this writing is pretty poor though. 8/7/2022

Myles the sales person was very helpful he bent over backwards to help us find a truck he was very knowledgeable and very patient with us. Glen came out and spoke with us and gave us the pros and cons of buying a new truck or used we decided on the new truck and thanks to the finance guy.

I purchased my 2018 in 2019 have had so much fun driving this car get complements every day added more chrome for a personal touch Easy on gas and drives well

I emailed Zac (the owner) about a Honda Ridgeline. I included all of my contact information and the next day he called. He answered all of my questions and we arranged a time on a Saturday for me to come out and see and test drive the Ridgeline. I liked it and he and I sat down and negotiated a fair price for it. He was very professional and down to earth. Good guy and I will definitely shop there again when I am in need of another car. A++

I bought this car from my Dad.. it was brand new!! In great condition. My dad swears that u maintain your vehicle, it will take care of u… I love my 2009 impala!!!!

I bought a Lincoln Mks, I am Very Satisfied, Matt and Mike made my buying experience very Easy and Thorough, Explaining Everything throughout the process. Great Guys, Great Environment and Great Experience. Alot of Beautiful Vehicles, Was Hard to Choose.. I VERY Much Recommend These Guy's and Establishment to Everyone!!

Great Vehicle..Met all my needs..I enjoyed the sporty body change , the speed and power was amazing !.. Wished it had better gas mileage.. Overall it is a GREAT CAR for its price..

This car has met all of our needs, very comfortable on long trips. Has a large trunk and a lot of leg room in the back seat.