Used 2024 Chevrolet Silverado 2500 trucks for sale near Gallatin, TN

Awesome customer service and was quick with their response to questions I had about the car and the whole process of purchasing the car and the home delivery option.

Was trying to chose between Chevrolet and Ram. To get the options I wanted I would have to shop the Laramie trim package. Chevrolet offers the LT trim level that allows you to load it up with the options I needed and at a lower price than the Ram. Chevy beats Ram on tow capacity, bed legnth, flex tailgate, and camera system is better. The new 10 speed transmission delivers great mpg. In my first long distance trip I averaged 19.5 mpg Better than my old Ram 1500.

A few weeks after having a sensor replaced under warranty at the dealership, my check engine light came on again?this time indicating an issue with the CO2 sensor. I returned to the dealership and also needed an oil change. Doug, the service advisor, initially informed me that the CO2 sensor was not covered under the same warranty as the previously replaced part. However, he said he would check with his supervisor. After a short wait, Doug came back with good news: his supervisor had approved the replacement of the CO2 sensor under warranty, meaning I would only be responsible for the oil change. Unfortunately, the sensor was not in stock at the time, so it had to be ordered. I was told that I wouldn?t be able to pay for the oil change until the sensor was replaced, as everything would be included on one service ticket. The sensor arrived late in the day, so I scheduled an appointment for a time that fit around my work schedule. I brought the car in on Friday morning, and the sensor was replaced promptly at no cost to me (aside from the oil change). The team was very accommodating throughout the entire process, and I appreciated their professionalism and willingness to go the extra mile.

Truck looks and runs like a dream. Of course, I only have 2,000 miles on it. If this truck gives me 150000 miles without anything major then it’s a win, win. I have a good feeling about it. Time will tell.

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.

I want to give a huge shout out and thanks to Brian crowder for making my experience as easy as if was when i purchased my 2018 jeep!! It was awesome to be sitting there and worship music was playing i know God had a hand in it. God bless you all!

We had a great experience with Bates Ford and Mr. Scott Dickens. We plant to return to purchase a vehicle for my wife and I look forward to using their service department for my new truck.