New and used 2026 Chevrolet Silverado 2500 trucks for sale near Fenner, NY

The service advisor, Zach Revette, should get a promotion. He managed the repairs on my car professionally and with thoughtfulness and courtesy. I give a shoutout also to Chris Wilcox, another of East Syracuse's excellent service advisors. Thank you for all your help and thoughtfulness.

Ray was an absolute pleasure to work with. He was friendly and personable, which made us feel at ease through the whole process. Ray was helpful and efficient without making us feel pressured into a decision or purchase. Once we made a decision, Ray was able to get us in our new car that same day! We had a great experience and will highly recommend Ray to anyone who is looking for a new vehicle Ray was an absolute pleasure to work with. He was friendly and personable, which made us feel at ease through the whole process. Ray was helpful and efficient without making us feel pressured into a decision or purchase. Once we made a decision, Ray was able to get us in our new car that same day! We walked away thrilled with our purchase that was exactly what we wanted and will definitely go back for any vehicle needs in the future. We had a great experience and will highly recommend Ray to anyone who is looking for a new vehicle.

Ashley and the service team effectively communicated throughout the process and the job was well done. I always bring my Tahoe back for service and am consistently satisfied with the service.

Treated us very well. Knows our likes and dislikes. Has been a loyal dealer for us for over 35 years.

Great customer service. Faster service with available appointments including Saturday. Nice setting area. Everyone is friendly and ready to answer all your questions. Definitely I'm recommending this place to all my friends

From start to finish, my experience at West Herr Chevrolet was outstanding. Everyone I interacted with was friendly, professional, and focused on respecting my time. Steven in particular went above and beyond. He took my list of demands ? from ordering a custom-built 2026 Chevy Blazer EV SS, to staying within the EV tax credit window, to timing delivery so I wouldn?t have to make payments earlier than planned ? and made it all happen seamlessly. He knew I had a preapproval and still beat it with class, while getting me every discount possible. He was available around the clock, patient with my endless questions, and genuinely dedicated to making the process stress-free. The entire team worked together like a well-oiled machine. Carlos stepped in to share his personal EV experience, which helped me weigh the pros and cons as a military member who won?t be in Syracuse forever. Ethan closed things out by walking me through the EV basics in plain English, making sure I left confident and informed. And Dan, the financing manager, impressed me with his honesty ? he explained the pros and cons clearly, without pushing extras I didn?t need, so I could make an informed decision. Compared to previous Chevy purchases at other dealerships, this was night and day. Everything was fast, transparent, and done with genuine care. They even followed up the next week to check in. The synergy, professionalism, and humanity they showed made me feel like more than just a customer. I?ll be back in the future, and I?d recommend West Herr Chevrolet ? and especially Steve and his team ? to anyone looking for a Chevy. They set the standard for how a dealership should treat people.