New and used 2026 Chevrolet Silverado 2500 trucks for sale near Melwood, MD

John provided above-average expert, thoughtful care for my car. He was attentive, honest, and knowledgeable! I trust him and encourage others to do the same.

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

Great service very helpful Mr Harris provided me with everything I needed and more Great customer service

The service team is the best I have encountered in the industry. They are true professionals and provide outstanding customer service.

Jason was super professional and an excellent salesman. I enjoyed my experience with him. Would definitely recommend going to this Dealership. And asking for Jason Schaffer.

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

Our salesman was Scott. Extremely knowledgeable and helpful. Entire experience (bought a 2026 GMC Arcadia) at the dealership was excellent. We moved quickly through the process. Will go back for future vehicles.

Excellent communication and quick service. No surprise fees or up-charge pressure. So much better than another local dealership.

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Excellent customer service as always! Staff are very professional yet friendly and knowledgeable. I have never encountered any problems with servicing or repairs. I would buy my next car from this dealership!

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Easy to schedule first oil change over the phone. Quick and streamlined service when arrived at service department. Water machine was broken in waiting room but had coffee and hot chocolate available. Kid friendly with toys, books and kid sized tables.

My husband and I were so pleased with our recent purchase of a new truck from Koons in Clarksville. Our sales person Jack was absolutely amazing. From pricing to just plain great customer service we were so pleased. No pressure just a great deal. Thanks Jack. Will definitely share our experience with others.

We received outstanding customer service from Luis Arredondo when buying a 2023 Chevy Bolt, which I am very content with and enjoy driving. The price was reasonable. Luis was always responsive to our inquiries and focused on our needs. I also really appreciate their Sunday sales hours. Service was great in reprinting the key.

Good Svcs good repair, too expensive , good facilities good programming, both pre and during service??what else?.i ran out of words .:.:.:.;snuff enough shad

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

Adam and his team were awesome everyone was polite and friendly job was done well

Kacey B is a fantastic Service Rep !!…No!, the BEST Service rep of my 48 years of buying GM automobiles, and One of the main reasons we like Koons! Parts Dept. and Frank also great to deal with!! And when I need both- fantastic team !! Service is always timely, job is done correctly. Nothing but kudos for this team !! A+

Jason Schaffer was a great salesman and very knowledgeable about the various models and trim packages found on all of the Silverado's we test drove and had a chance to look at. He was also easy to talk to and honest without any of the typical games most others play. Financing was great as well to find the option and warranties that worked best for my situation. I never felt pressured at any step of the way and enjoyed my experience.