New and used 2026 Chevrolet Silverado 2500 trucks for sale near Kingstowne, VA

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

Bryant Burrill is my go-to guy for Pohanka vehicle servicing on my 2017 Impala. Bryant is courteous, kind, and willing to work with customer requests. More customer service businesses should have a Bryant working in their business. Bryant is a top asset to Pohanka, he deserves a raise and a bonus. Because of Bryant, customers like myself trust Bryant and always return when Chevy services are needed. I highly recommend asking for Bryant Burrill if you need honest and trustworthy service for your vehicle.

Best car buying experience by far. Will refer everyone to this dealership moving forward. Thanks!

We discovered an issue when we were buying our GMC and Lucas from the Service department was right on top of the issue. He was extremely professional and a wonderful representation of his company. He verified the issue, ordered the parts and notified us when they arrived. On the day of the appointment, he was there to ensure the repairs went extremely well and answered all questions. I just wish there were more people like him so every experience in all types of businesses would be so positive.

Could not have been any easier !!! Over all experience was great !!! Wouldn't go anywhere else. My whole family has bought cars from Criswell Chevrolet

Mr Medrick Mills is a awesome Service Advisor! I called him at the last minute yesterday after already having a appointment scheduled for Wednesday to get my vehicle serviced (exspecting him to say No) He asked me how long would it take me to get there? I was there in 10 minutes and He made sure that I was good and had a ride back to work as always. Great Customer Service!

I recently purchased a car and I couldn't be happier with the experience! The test drive was seamless, thanks to the very helpful test driver who answered all my questions and made sure I felt comfortable behind the wheel. The staff at the dealership were incredibly friendly and welcoming, making the entire process enjoyable. The service was excellent from start to finish. They were attentive to my needs, efficient in handling the paperwork, and ensured that I understood all the features of my new car. I highly recommend this dealership to anyone looking for a smooth and pleasant car-buying experience.

Great service , no I’m not writing more words was enough Paul was a great at service

Great service Dina provides exceptional customer service.Her feedback is second to none.I enjoyed work with her in the future,other can learn from her . The service manager also was great.

Everything was made very simple and easy. Salesman (Demarco) was very helpful and easy to deal with. Provide all requested information quickly and concise. Test drives were helpful. No pressure.

I recieved EXCELLENT service from Mike Furman!!! He was honest and didn't even take a deposit until he had the allocation and ordered my 2026 Corvette Z06. He set me up with courtesy delivery in Colorado and made everything as easy as possible for me. His sales managers Bobby Linthicum, and Jason Witte were also helpful and available to answer all my questions every step of the way. Wyman Chow was exceptional as well coordinating the signing via FedEx and setting me up with my extended service warranties and making my purchase via wire. Criswell has an exceptional team and I will definitely refer you to anyone looking to purchase a corvette!!!

I have been looking off and on for a Tahoe for about 8-9 months. I kept looking online and noticed you had a couple on your lot. I was going back and forth from the Premier and RST. Ian Gustin ( sales consultant ) took me out to test drive both of them. In the end, the RST was the one I ended up going with. Ian was very patient with me, went over the features of both vehicles and explained everything to me. I'd definitely refer him to anyone looking for a vehicle at Pohanka Chevrolet.

I bought a new car. Everyone was helpful. It was a good experience. I recommend this dealer. I love my new car. Thank you very much.

Everyone was really nice and helpful in assisting me purchase a vehicle at the dealership. Extra words to meet the twenty five words minimum requirement.