Used 2024 Chevrolet Silverado 3500 trucks for sale near Lithopolis, OH

Erik Dashnaw greeted me as I approached the entrance. He was friendly, helpful, answered my questions, and got the right people involved throughout the purchase process. I appreciate his assistance, and the Caldwell 3months, 3,000 mile limited warranty. I’ll recommend others to Caldwell for their auto needs. Thanks!

Within first 500 miles I had check engine lights come on and truck went into limp mode. This is all while traveling for work! It’s not the dealership here its manufacture. Pay this much for dependable truck and it breaks down before your first oil change! Apparently it’s turbo issues and power steering gears so Chevrolet needs to do better on quality control before sending 100k trucks to the market!!!

This was my 2nd 3 yr lease thru the same salesperson, Mark Thomas. Mark is a fellow retired police officer and goes out of his way to give all of his customers the best customer service. I have referred other friends to him too.

I got preapproved foubs the vehicle I wanted online and had it shipped to the Morse Road location. I have had absolutely no priblem qith my car since I bought it last year. It was clean inside and out and the service was awesome. When i go to buy another vehicle I will return. I will recommend them also. GREAR JOB!!!

Service was excellent but the service appointment process is poor. Took me 5 attempts to set an appointment. Long holds, hang ups , and no returned calls. Finally got through. Once connected the rep was very friendly. It's not a people issue. It's a process issue.

The service personnel are great. Car always serviced on time and the service crew are very helpful Highly recommend them. Five plus stars.

My second vehicle I have bought from the dealership and salesman Shaun almost 20 years a part. Shaun is a really nice guy, doesn't try to push u into buying a car, the thing I love the most is they will let u take the car overnite and they let u test drive the cars without them, I have recommended them before to others and would do it again, as well as buy from there again

6 months ago, I bought a 2020 GMC Sierra AT4, 85K miles, no warranty. Background, I live 115 miles from this dealership but they had the truck I wanted so I made the drive. There was never any doubt in my mind that I would not go back there for service just due to the distance. On my way home from picking up the truck, the TPMS system said there was an error and was only showing pressure for three tires (no LF). I chocked it up to a bad sensor and as I have replaced these in previous vehicles and know they are not that expensive, I pressed on home as it was too late and I was half way home . This was an intermittent problem until I did my first oil change / tire rotation. I mentioned this problem to the Chevy dealer and asked them to change the sensor. They checked the sensor and it was reading a strong battery signal so I told them to just rotate the tires and I would see what happens. Soon after, this intermittent problem became and consistent issue. The problem was it was showing the same LF tire even though the tires had been rotated and reprogrammed which meant the issue was something else. That Chevy dealer wanted a ridiculous amount of money just to diagnose the problem ($200). That's the history now why I'm recommending Coughlin, a couple weeks ago someone from Coughlin just made a 6 month check up call. I told her I loved the truck and had no issues other than this TPMS problem. I had no expectation of the dealership doing any thing about this, (six months and 7k miles later) she told me she would contact the Service Manager, John Tackett, and have him call me. The next day he did and he told me they would at least diagnose the problem, no charge and see what they could do. Thinking this was looking like it was going to turn into an expensive fix I took him up on the offer. Today I took the truck in and dealt with Paul Lynch, the Service Advisor. Long story short, not only did they diagnose, but they spent a total of 3-4 hours taking care of it at no charge to me. I find it so refreshing this day in age to have a company stand behind what they sold me, I'm just at a loss for words of thanks. Next time I need to buy a vehicle, I will be checking this dealership first, even with it being 115 mile drive. Kudos to John & Paul, thank you both very much!!! Also a shout out to my salesman, Forest, as I had a good experience when I made the purchase. Obviously, I recommend doing business here!!!

Derrick my salesman and everyone I dealt with at Bob Caldwell were top notch. I drove 2 hours and would absolutely do it again. No pressure sales. Highly recommend.

My drivers side mirror is loose and rattling on bumps on road. Was accused of wrecking my truck causing damage with no signs of damage to my mirror. I was kinda insulted by the fact my truck was never in a wreck and causing any damage. By the way my truck only has 13,170 miles on it. Under warranty. I get the feeling that the dealership doesn?t want to take care of warranty issues.

Great knowledgeable technicians, customer service, efficient and customer oriented. Ted is the best. He always remembers me and my car. Ted is very knowledgeable and willing to help.

super service, friendly & knowledgeable reps, wait wasn't long, facility clean in garage & lounge area. I have no other comments. I have no other comments.

Shaun help us get into a Chevrolet bolt. our previous car broke down and needed assistance getting rolling again. with poor credit and no credit, they were able to help us. I am very thankful. they have also answered anything that I needed to know since we have never experienced and electric car before. we are very thankful and we love the bolt