New and used 2026 Chevrolet Silverado 3500 trucks for sale near Washington Grove, MD

We discovered an issue when we were buying our GMC and Lucas from the Service department was right on top of the issue. He was extremely professional and a wonderful representation of his company. He verified the issue, ordered the parts and notified us when they arrived. On the day of the appointment, he was there to ensure the repairs went extremely well and answered all questions. I just wish there were more people like him so every experience in all types of businesses would be so positive.

Phenomenal buying experience!!! Honest, informative and TRUSTWORTHY!!!!!! We would go back again without hesitation!!! Jeff Schultz was AMAZING!!! We live in Florida and went through Jeff because he was referred to us by a family member. He ordered our truck and we flew up to pick it up and drive it back to Florida and we would do the same process again without hesitation!!

Excellent customer service as always! Staff are very professional yet friendly and knowledgeable. I have never encountered any problems with servicing or repairs. I would buy my next car from this dealership!

Great service and friendly people. Donna an is the best. The SUV is running great.

I have been looking off and on for a Tahoe for about 8-9 months. I kept looking online and noticed you had a couple on your lot. I was going back and forth from the Premier and RST. Ian Gustin ( sales consultant ) took me out to test drive both of them. In the end, the RST was the one I ended up going with. Ian was very patient with me, went over the features of both vehicles and explained everything to me. I'd definitely refer him to anyone looking for a vehicle at Pohanka Chevrolet.

Could not have been any easier !!! Over all experience was great !!! Wouldn't go anywhere else. My whole family has bought cars from Criswell Chevrolet

Great service Dina provides exceptional customer service.Her feedback is second to none.I enjoyed work with her in the future,other can learn from her . The service manager also was great.

Excellent as expressed. Mr. Donovan was my advisor and he conducted himself in a manner that was extremely impressive. He was extremely knowledgeable and professional. He is a front man for this company and he represented himself very well. I appreciate this type service and will continue to return and will share my experience with colleagues.

My husband and I were so pleased with our recent purchase of a new truck from Koons in Clarksville. Our sales person Jack was absolutely amazing. From pricing to just plain great customer service we were so pleased. No pressure just a great deal. Thanks Jack. Will definitely share our experience with others.

We received outstanding customer service from Luis Arredondo when buying a 2023 Chevy Bolt, which I am very content with and enjoy driving. The price was reasonable. Luis was always responsive to our inquiries and focused on our needs. I also really appreciate their Sunday sales hours. Service was great in reprinting the key.

Friendly & exclent service, The service advisor was great and knowledgeable.time wise was right under the 1.5 as the told me upon arrival to the dealer.

I recieved EXCELLENT service from Mike Furman!!! He was honest and didn't even take a deposit until he had the allocation and ordered my 2026 Corvette Z06. He set me up with courtesy delivery in Colorado and made everything as easy as possible for me. His sales managers Bobby Linthicum, and Jason Witte were also helpful and available to answer all my questions every step of the way. Wyman Chow was exceptional as well coordinating the signing via FedEx and setting me up with my extended service warranties and making my purchase via wire. Criswell has an exceptional team and I will definitely refer you to anyone looking to purchase a corvette!!!

Coming into the experience, I expected there to be attempts to manipulate or to be taken advantage of. Unfortunately my pervious experiences have driven that mentality. This experience was a revelation. Every member of the sales team was professional yet approachable. They found the right vehicle and made every step easy and understandable. Our salesman Charles had knowledge and charisma. There was never pressure. He just presented us with facts and let the product sell itself. The sales manager gave us the best offer hands down and we shopped the entire state. Charles and the Chevy team educated us on the car and the systems it boasts. We are extremely satisfied customers and would be willing for let anyone know about our wonderful experience. Thanks again Sports Chevy Team. Continue you excellent work. P.S. I know this sounds like a review written by the company but I assure you this is a real customer with a real experience.

Great service in an emergency We were leaving town for a vacation and noticed that the car needed an oil change before we left Our service rep came through for us

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Very quick and easy process, everyone was friendly knowledgable and helpful. Good change from what you typically expect from dealerships. I?ll be back for my next vehicle.