New and used 2025 Chevrolet Suburban for sale near Fairland, MD

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

OK, so I have owned 2 previous suburbans (2002 & 2013), so the 25 is an amazing upgrade to both of these! First of all, we do a lot of highway miles and the ride is simply amazing! It rides more like a luxury sedan than a truck. Since this is our primary vacation vehicle, we were careful to order 18 inch wheels, as they have a much smoother ride versus the larger ones. I also love all of the new cameras, which is a big help in tight situations. Also, the adaptive cruise control and lane assist make long road trips easier and safer as well. I also love the new exterior design features, particularly the front grill and the aerodynamic wings on either side of the rear window. I'm a bit surprised that those small design features have really updated and enhanced the look so much. The only real disappointment, so far, is the owners manual was really poorly done. Information is difficult to find, nonexistent and they even neglected to put in the required scheduled maintenance requirements (what were they thinking?). Overall, our first impressions on this vehicle have been superb and I would definitely recommend it to others who need a large family/vacation vehicle!

We discovered an issue when we were buying our GMC and Lucas from the Service department was right on top of the issue. He was extremely professional and a wonderful representation of his company. He verified the issue, ordered the parts and notified us when they arrived. On the day of the appointment, he was there to ensure the repairs went extremely well and answered all questions. I just wish there were more people like him so every experience in all types of businesses would be so positive.

Love this vehicle. Adaptive cruise is great on trips, the adaptive air ride suspension is incredible. Fit and finish is great. The 6.2L has great performance. Seats are firm and very comfortable. The 10 speed trans handles the power well and is very smooth.

Pohanka does a good job servicing vehicles and will not force you to get something done. The service department takes care of your car till the end. My last visit I had a big white ding scratch on my passenger door from some careless person at the dealership but for the many times I've been there I have not had an issue.

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Bryant Burrill is my go-to guy for Pohanka vehicle servicing on my 2017 Impala. Bryant is courteous, kind, and willing to work with customer requests. More customer service businesses should have a Bryant working in their business. Bryant is a top asset to Pohanka, he deserves a raise and a bonus. Because of Bryant, customers like myself trust Bryant and always return when Chevy services are needed. I highly recommend asking for Bryant Burrill if you need honest and trustworthy service for your vehicle.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Could not have been any easier !!! Over all experience was great !!! Wouldn't go anywhere else. My whole family has bought cars from Criswell Chevrolet

Excellent communication and quick service. No surprise fees or up-charge pressure. So much better than another local dealership.

My buying experience couldn’t have gone better or smoother. Super friendly and helpful salesman and finance man. This dealership went out of their way to make a fair deal and deliver my car to me 80 miles away. AWESOME PEOPLE!

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

Great service Dina provides exceptional customer service.Her feedback is second to none.I enjoyed work with her in the future,other can learn from her . The service manager also was great.

I have been looking off and on for a Tahoe for about 8-9 months. I kept looking online and noticed you had a couple on your lot. I was going back and forth from the Premier and RST. Ian Gustin ( sales consultant ) took me out to test drive both of them. In the end, the RST was the one I ended up going with. Ian was very patient with me, went over the features of both vehicles and explained everything to me. I'd definitely refer him to anyone looking for a vehicle at Pohanka Chevrolet.

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.

Very quick and easy process, everyone was friendly knowledgable and helpful. Good change from what you typically expect from dealerships. I?ll be back for my next vehicle.

Great service very helpful Mr Harris provided me with everything I needed and more Great customer service

Nice and easy. Very professional and got the works done on time. The service advisor Adam done a perfect and professional job!!! The entire experience was very enjoyable.

Good Svcs good repair, too expensive , good facilities good programming, both pre and during service??what else?.i ran out of words .:.:.:.;snuff enough shad