New and used 2025 Chevrolet Suburban SUVs for sale near Burtonsville, MD

Excellent customer service. Maintenance/service was completed quickly and professionally. Customer service representative was outstanding and knowledgeable . Tracked the service process and reported the status. I will return for future services.

OK, so I have owned 2 previous suburbans (2002 & 2013), so the 25 is an amazing upgrade to both of these! First of all, we do a lot of highway miles and the ride is simply amazing! It rides more like a luxury sedan than a truck. Since this is our primary vacation vehicle, we were careful to order 18 inch wheels, as they have a much smoother ride versus the larger ones. I also love all of the new cameras, which is a big help in tight situations. Also, the adaptive cruise control and lane assist make long road trips easier and safer as well. I also love the new exterior design features, particularly the front grill and the aerodynamic wings on either side of the rear window. I'm a bit surprised that those small design features have really updated and enhanced the look so much. The only real disappointment, so far, is the owners manual was really poorly done. Information is difficult to find, nonexistent and they even neglected to put in the required scheduled maintenance requirements (what were they thinking?). Overall, our first impressions on this vehicle have been superb and I would definitely recommend it to others who need a large family/vacation vehicle!

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

Love this vehicle. Adaptive cruise is great on trips, the adaptive air ride suspension is incredible. Fit and finish is great. The 6.2L has great performance. Seats are firm and very comfortable. The 10 speed trans handles the power well and is very smooth.

Customer service is always great at Criswell. They are communicative and knowledgeable. I would highly recommend them to anyone who needs their GM vehicle serviced or repaired!

I Had The Most Amazing Car Buying Experience. I Did The Application Online And Within 3 Hours I Received A Call Telling Me Congratulations I Could Pick Up My Brand New 2024 Malibu. When I Got To The Dealership The Customer Service Was Outstanding, It Was As If I Was The Only Customer. I Would Recommend AutoNation Laurel For Your Car Buying Needs, Ask For Richard He Was A Awesome Sales Rep And Travis Made Me Feel Very Confident Closing My Deal!

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

John has outstanding customer service and patience to detail of being very helpful. John is a asset to the company

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

Great service with Shawn and makes you feel welcome. Oil change was done they resest my car did tire rotation and I didn't wait long.

We discovered an issue when we were buying our GMC and Lucas from the Service department was right on top of the issue. He was extremely professional and a wonderful representation of his company. He verified the issue, ordered the parts and notified us when they arrived. On the day of the appointment, he was there to ensure the repairs went extremely well and answered all questions. I just wish there were more people like him so every experience in all types of businesses would be so positive.

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.

Could not have been any easier !!! Over all experience was great !!! Wouldn't go anywhere else. My whole family has bought cars from Criswell Chevrolet

The service experience was great. From the service manager throughout the entire process of me driving away in my car. I would recommend my friends to have their cars serviced there.

Excellent service and good kindness, with the people my car is magnificent I love tk