New and used 2026 Chevrolet Traverse RS for sale near Lowes Island, VA

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

Enjoy the smooth ride, Tech features are amazing, Stock radio could use some more power, Performance for the 4 Cyl Turbo is great, no lag, Will spin the tires if needed easily, no problems up grades or mountain slopes, Design and style are top notch.

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

Hi ! I am satisfied with the service that Juan Leal provided to me,He explained to me everything, I need to know, Than you so much!.

Our salesman was Scott. Extremely knowledgeable and helpful. Entire experience (bought a 2026 GMC Arcadia) at the dealership was excellent. We moved quickly through the process. Will go back for future vehicles.

We discovered an issue when we were buying our GMC and Lucas from the Service department was right on top of the issue. He was extremely professional and a wonderful representation of his company. He verified the issue, ordered the parts and notified us when they arrived. On the day of the appointment, he was there to ensure the repairs went extremely well and answered all questions. I just wish there were more people like him so every experience in all types of businesses would be so positive.

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Bryant Burrill is my go-to guy for Pohanka vehicle servicing on my 2017 Impala. Bryant is courteous, kind, and willing to work with customer requests. More customer service businesses should have a Bryant working in their business. Bryant is a top asset to Pohanka, he deserves a raise and a bonus. Because of Bryant, customers like myself trust Bryant and always return when Chevy services are needed. I highly recommend asking for Bryant Burrill if you need honest and trustworthy service for your vehicle.

I have been looking off and on for a Tahoe for about 8-9 months. I kept looking online and noticed you had a couple on your lot. I was going back and forth from the Premier and RST. Ian Gustin ( sales consultant ) took me out to test drive both of them. In the end, the RST was the one I ended up going with. Ian was very patient with me, went over the features of both vehicles and explained everything to me. I'd definitely refer him to anyone looking for a vehicle at Pohanka Chevrolet.

Great service , no I’m not writing more words was enough Paul was a great at service

Great service and friendly people. Donna an is the best. The SUV is running great.

Excellent as expressed. Mr. Donovan was my advisor and he conducted himself in a manner that was extremely impressive. He was extremely knowledgeable and professional. He is a front man for this company and he represented himself very well. I appreciate this type service and will continue to return and will share my experience with colleagues.

Friendly & exclent service, The service advisor was great and knowledgeable.time wise was right under the 1.5 as the told me upon arrival to the dealer.

Fui desde harrisburg PA, y de verdad fue una experiencia �nica, la atenci�n de lucas fue de lo mejor ... calidad humana y muy buena gesti�n, recomendados al 1.000% si van pregunten por lucas .. felicidades a todo el equipo

Could not have been any easier !!! Over all experience was great !!! Wouldn't go anywhere else. My whole family has bought cars from Criswell Chevrolet

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

Very quick and easy process, everyone was friendly knowledgable and helpful. Good change from what you typically expect from dealerships. I?ll be back for my next vehicle.

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.