New and used 2026 Chevrolet Traverse for sale near San Ramon, CA

I wanted to leave a review because of the outstanding service I received this week when my anti-theft alarm would not stop going off. Everyone knows how extremely annoying that can be. It started on a Sunday when service was closed but Fernando De La Cruz in Sales went above and beyond to try to help remedy the problem. While Fernando is not a mechanic, he did try to help me eliminate some possible issues. He took a great deal of time with me and seemed to genuinely want to help resolve the issue. He reminded me of what a great salesperson I had when Kevin S. sold me the car. It is clear by my interaction with Fernando that this dealership hires professionals that put the needs of the customer first. The next day, I bought my car in nearly a day before the first available appointment that had been available through the dealerships online system. There was quite a line of cars in front of me but both Matt Coons and John Barlett were patient and helpful even though my appointment was for another day. I have dealt with Matt several times when I have bought my car in for maintenance, He has spoiled me with is prompt, knowledgeable and friendly service. This time was no exception. He kept his cool when there were several customers all of the counter people were trying to help while my alarm almost unseizingly continued to sound. After my initial visit, John Bartlett was my contact person and he made a real effort to return my calls and keep me updated. I have to note that this all occurred as the UAW strike was starting to heat up, so being able to get parts and know when they would arrive was becoming a bit challenging. I was planning an out of town trip and it was imperative that I had my car to get to the airport. John knew I was nervous about this and his updates helped to lessen my worry. John also gave me some "worst case scenario" suggestions that made the situation much less stressful. Finally, I have to thank Johnathan Chamberlain. I did not speak with Mr. Chamberlain but he is noted on my receipt as the person who inspected the car, so I believe he is the person that isolated the problem and installed the part, less than an hour after it arrived at the dealership. Without his expertise, I doubt very seriously that I would have my car back and in working order. With a such hardworking and conscious team, I know I did the right thing purchasing and having my car serviced at this dealership.

Enjoy the smooth ride, Tech features are amazing, Stock radio could use some more power, Performance for the 4 Cyl Turbo is great, no lag, Will spin the tires if needed easily, no problems up grades or mountain slopes, Design and style are top notch.

The experience was amazing with Angilo and all of the other car associates, highly recommended to give this car lot a go because of the deals and friendliness of them!

Hi ! I am satisfied with the service that Juan Leal provided to me,He explained to me everything, I need to know, Than you so much!.