New and used 2026 Chevrolet Traverse SUVs for sale near Reston, VA

John has outstanding customer service and patience to detail of being very helpful. John is a asset to the company

Excellent customer service. Maintenance/service was completed quickly and professionally. Customer service representative was outstanding and knowledgeable . Tracked the service process and reported the status. I will return for future services.

Excellent service and good kindness, with the people my car is magnificent I love tk

Great service with Shawn and makes you feel welcome. Oil change was done they resest my car did tire rotation and I didn't wait long.

Once again, prompt professional service. I brought a vehicle in for Va state safety inspection. A problem was found with a suspension component. I was promptly put in a loaner vehicle and repairs were made the same day under warrantee. Very happy with the outcome and the fact that they valued my time enough to put me in a loaner, so I wasn't tied up at the dealership while repairs were made.

Customer service is always great at Criswell. They are communicative and knowledgeable. I would highly recommend them to anyone who needs their GM vehicle serviced or repaired!

My buying experience couldn’t have gone better or smoother. Super friendly and helpful salesman and finance man. This dealership went out of their way to make a fair deal and deliver my car to me 80 miles away. AWESOME PEOPLE!

My service advisor Mr. Bryant Burrill has always been very professional, courteous and goes above and beyond. Mr. Burrill has always represented Pohanka Chevrolet very well and I respect him for his honesty that reflects on the values of this company

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

We discovered an issue when we were buying our GMC and Lucas from the Service department was right on top of the issue. He was extremely professional and a wonderful representation of his company. He verified the issue, ordered the parts and notified us when they arrived. On the day of the appointment, he was there to ensure the repairs went extremely well and answered all questions. I just wish there were more people like him so every experience in all types of businesses would be so positive.

Could not have been any easier !!! Over all experience was great !!! Wouldn't go anywhere else. My whole family has bought cars from Criswell Chevrolet

I Had The Most Amazing Car Buying Experience. I Did The Application Online And Within 3 Hours I Received A Call Telling Me Congratulations I Could Pick Up My Brand New 2024 Malibu. When I Got To The Dealership The Customer Service Was Outstanding, It Was As If I Was The Only Customer. I Would Recommend AutoNation Laurel For Your Car Buying Needs, Ask For Richard He Was A Awesome Sales Rep And Travis Made Me Feel Very Confident Closing My Deal!

I recently purchased a car and I couldn't be happier with the experience! The test drive was seamless, thanks to the very helpful test driver who answered all my questions and made sure I felt comfortable behind the wheel. The staff at the dealership were incredibly friendly and welcoming, making the entire process enjoyable. The service was excellent from start to finish. They were attentive to my needs, efficient in handling the paperwork, and ensured that I understood all the features of my new car. I highly recommend this dealership to anyone looking for a smooth and pleasant car-buying experience.

The service experience was great. From the service manager throughout the entire process of me driving away in my car. I would recommend my friends to have their cars serviced there.

My service advisor John, did an outstanding job during my service visit. He made sure my vehicle was taken care of.

Great service very helpful Mr Harris provided me with everything I needed and more Great customer service

My experience was very good, especially the attention I received from very professional and qualified people. The vehicle I bought is in excellent condition and the administrative management was also very exceptional.

Pohanka does a good job servicing vehicles and will not force you to get something done. The service department takes care of your car till the end. My last visit I had a big white ding scratch on my passenger door from some careless person at the dealership but for the many times I've been there I have not had an issue.

Bryant Burrill is my go-to guy for Pohanka vehicle servicing on my 2017 Impala. Bryant is courteous, kind, and willing to work with customer requests. More customer service businesses should have a Bryant working in their business. Bryant is a top asset to Pohanka, he deserves a raise and a bonus. Because of Bryant, customers like myself trust Bryant and always return when Chevy services are needed. I highly recommend asking for Bryant Burrill if you need honest and trustworthy service for your vehicle.