New and used 2026 Chevrolet Trax ACTIV for sale near New Franklin, OH

Went in to purchase a car today and wasn't sure how things would turn out but it went amazingly well! I was please with everyone because even though they all were not dealing with us directly, they were very friendly! Kim H was nothing short of amazing! And was really cool how Brian came over and introduce himself and how funny he was. I really felt comfortable and pleased! Thanks!

When I went to SERPENTINI CHEVROLET to purchase a used 2012 SRX. I had really excellent credit. I made a big GIGANTIC mistake. On 4 APRIL of this year I purchased a used 2012 SRX with 145,000 miles on it. Going in to the deal, I did not realize how hard it was going to be to get someone to finance a vehicle with that many miles on it, and at 12 years old in car years. This SRX is considered to be an OLD, over the HILL motor vehicle on LIFE SUPPORT. In other words this 2012 SRX needs a MAJOR HEART TRANSPLANT. I am still getting loan TURNED DOWN NOTICES in the mail. It has been over ONE MONTH since I drove it off the lot. I am currently making the TURNED down NOTICES that keep coming in the mail into a big GIGANTIC roll of toilet paper.

Barry A. was so help, patient and makes sure you got the best deal. He also listen to us to keep us in the the price range we wanted. He is the #1 salesman in my life. I will recommend Barry to anyone. Barry came highly recommended by Anthony a service leader. Anthony told us the truth about a pervious car. In my book they are what you call team work and working together. Ann and Donna.

Had to have 2 wires overlayed due to damaged wire setting off ABS and Stabletrek warning lights. Did and excellent job finding problem and solution

Easiest car buying experience I’ve ever had. Carmin Citraro was awesome to work with and got me exactly what I was looking for.

Great service, answered all my questions, sales person was not pushy, let me make the decision.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

Both sales and finance (the only 2 I worked with) were wonderful. Both pleasant and very knowledgeable and helpful. So glad I purchased a car from this dealership. i will definitely recommend them to my family. They took the pressure off me which I was really dreading.

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery