New and used 2026 Chevrolet Trax SUVs for sale near Chevy Chase Section Five, MD

Very good On time Will recommend service department to my friends thank you thank you hope all in this dealership have a great holiday season

Outstanding service and knowledge by Chris Romero. Coming from Ocean City, Md. Well worth the trip.

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

The only chevy dealer I ever delt with and will use. Quality service, friendly, and i never had an issue with repairs. Repairs are timely.

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

Making my purchase at AutoNation Chevrolet Laurel was a smooth, efficient process. My sales rep, Mohamed was easy going, yet Informative and knowledgeable about the vehicle. .

I came to this location for routine service because the location is convenient for me. Rashawn did the service on my Equinox. He was very professional, friendly and communicative.

I do not have a review. your finance person was interested in giving us a higher interest rate. may be they make more money as such

Christian Reyes did an amazing job taking care of us. Highly recommended and his customer service skills is above the roof. Very polite. This is the type of person we need to all Chevy location. Cudos to who ever hired Mr. Reyes!!!

Great service in an emergency We were leaving town for a vacation and noticed that the car needed an oil change before we left Our service rep came through for us

Best car buying experience by far. Will refer everyone to this dealership moving forward. Thanks!

The best customer service hands down by any GM dealership !!! The staff is very knowledgeable, friendly and inviting. There is no other dealer I would trust to provide this level of service.

Repairs were made in a very timely manner, extremely happy with my service adviser Drew, and the technician that made the repairs. Everyone at Criswell was friendly, and the facility was very clean.

The dealership was willing to work with me through the entire time while I was there. I could not ask for a better experience. I really did enjoy myself.

Great sales representative he was patient and explained the car features. A lot to learn. Financing could have given me better deal financing. Not much personality in that department .

Atmosphere was pleasant and all of the personnel was kind and professional. Especially my salesman Earl Jones He made the whole process so easy. The other salesmen were very kind also. Koons is the way to go when buying a vehicle.

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.

Very nice facility. Offer many services. Sales service was good. Buying process was a bit slow but once processed things moved quickly. So far, enjoying the van.

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.