New and used 2026 Chevrolet Trax SUVs for sale near Marlow Heights, MD

Excellent communication and quick service. No surprise fees or up-charge pressure. So much better than another local dealership.

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

The service team is the best I have encountered in the industry. They are true professionals and provide outstanding customer service.

Good Svcs good repair, too expensive , good facilities good programming, both pre and during service??what else?.i ran out of words .:.:.:.;snuff enough shad

Our salesman was Scott. Extremely knowledgeable and helpful. Entire experience (bought a 2026 GMC Arcadia) at the dealership was excellent. We moved quickly through the process. Will go back for future vehicles.

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

My experience was very good, especially the attention I received from very professional and qualified people. The vehicle I bought is in excellent condition and the administrative management was also very exceptional.

The service I received both times that I went to this location was absolutely outstanding they have a service team member there by the name of Lee I absolutely enjoyed my experience with him

Staff were professional and about their work. Whenever I called to check on my vehicle, person I talked with was polite and willing to assist me. Repair was done when promised and it was a good job.

The customer service was awesome. Very responsive and they know these vehicles. I will continue to bring my car here to be serviced. Thank you.

My husband and I were so pleased with our recent purchase of a new truck from Koons in Clarksville. Our sales person Jack was absolutely amazing. From pricing to just plain great customer service we were so pleased. No pressure just a great deal. Thanks Jack. Will definitely share our experience with others.

We received outstanding customer service from Luis Arredondo when buying a 2023 Chevy Bolt, which I am very content with and enjoy driving. The price was reasonable. Luis was always responsive to our inquiries and focused on our needs. I also really appreciate their Sunday sales hours. Service was great in reprinting the key.

Kacey B is a fantastic Service Rep !!…No!, the BEST Service rep of my 48 years of buying GM automobiles, and One of the main reasons we like Koons! Parts Dept. and Frank also great to deal with!! And when I need both- fantastic team !! Service is always timely, job is done correctly. Nothing but kudos for this team !! A+

Donnavan did an outstanding job servicing my 2025 GMC Sierra. He was professional, efficient, and explained everything clearly. Excellent service experience — I highly recommend him!

Great service very helpful Mr Harris provided me with everything I needed and more Great customer service

Easy to schedule first oil change over the phone. Quick and streamlined service when arrived at service department. Water machine was broken in waiting room but had coffee and hot chocolate available. Kid friendly with toys, books and kid sized tables.

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Pohanka does a good job servicing vehicles and will not force you to get something done. The service department takes care of your car till the end. My last visit I had a big white ding scratch on my passenger door from some careless person at the dealership but for the many times I've been there I have not had an issue.

Pricing was upfront and competitive. I appreciated that they weren’t playing games to try to get me in the door - they honored their price and kept things simple.

I came to this location for routine service because the location is convenient for me. Rashawn did the service on my Equinox. He was very professional, friendly and communicative.