Used Chevrolet cars for sale near Gates Mills, OH

Sales Rep. Joe Marinelli is by far the best at what he does and is an outstanding individual as well ! all other associates are excellent at what they do from sales to the service department. they are why I remain a Classic Loyalist !

2021 LT Trail Boss has great styling, powerful engines, and tons of technology in a great package. A commanding view of the road, a nice comfortable interior, amazing Bose Stereo system, tons of storage and tons of space for adults in the crew cab. But there are issues, side mirrors are too small, harsher ride (which I expected), and DFM, GDI engines, and questions on the 10 speed transmissions. I recommend disabling DFM ASAP or using the L9 trick to overide the system, to help prolong the life of the engines from lifter failure. Mine is under warranty for another 18K miles, if it acts up at all its into the dealership for warranty service.

As usual, Kelly Buchner was there as I entered the service area. I have been getting my service with her for many years.She takes very good care of me and my car.

very good truck it is the best car i jave bought since my opd one was broken this help me alot and thanks for seeing this

Very friendly, no-pressure environment. Our sales rep Dante was very friendly and accommodating. I would recommend this dealership. Very satisfied.

Since I've owned it, so far so good. I like my truck and I appreciate it everyday. A little bit of shaking in the steering at high speeds but I'm not concerned with it. Overall, pretty great.

Excellent service and timeliness. Service advisor, Travis Liddington, was very knowledgeable and helpful. Would definitely return.

I had a base 2018 LT for just over 4 years. I bought it used off a lease buy back. I loved the truck, and if I didn’t end up needing a bigger back seat, for car seats, I’d probably still have it. I thought the ride was bouncy, almost too bouncy. I had no issues mechanically. The antenna was stuck and I marred it up trying to replace it. And the sunglasses holder started falling. The tpms sensors failed. But no big issues. That’s why I give it 4 of 5.

Phil di a great job in explaining why it was in my best interest to upgrade my 24 maverick and get the Liberty for Life with my new Maverick.

My 2024 Chevy Silverado LTZ provides a deluxe large SUV interior and a standard (short) tuck bed all in one vehicle. It is loaded with features to make it look and operate very well, and it provides mid 20's regular unleaded fuel mileage. The dynamic fuel management system combined with the 10 speed automatic transmission work together flawlessly to deliver smooth power without being able to realize what gear or how many cylinders the powertrain is using at any given time.

CJ was just the right salesman for us. His personality is great! The best thing we liked about CJ was he made sure that we had all the information we needed and that he showed us the cars we wanted to see. CJ listened to us and absolutely came through for us. This is our fourth vehicle that we bought at Preston Kia and I’m sure not the last, great Dealership! Thanks CJ for all your help and for being so wonderful to work with we appreciate you. Gary and Connie Danielson

Love my 22 Chevy LTZ truck, I have the cat back mufflers on it which are not that loud. The inside cab noise is really loud from the road noise and pipes. Don't feel the cab is insulated very well.

I had a great experience with the process of returning my leased vehicle and selecting a new one. Having owned and leased several Chevys over the years, this was actually my first time at Tim Lally, so I wasn’t sure what to expect. Justice was my salesman. He was courteous and helped me find the right vehicle. The management team were equally impressive and able to negotiate a price point that fit my budget without resorting to high pressure sales tactics. Not sure why I waited so long to check this dealership out, but I will definitely be a repeat customer! PS - love my new 2026 Trailblazer.

Having issues with the AC not working properly, had in 2xs for this an dealerships fines nothing wrong, tells me if it happens again bring back in.

Excelente atención son muy amables y salí muy contento ya que recibí una maravillosa atención gracias

Driving not as good as my 2011 Silverado 6.2 what great truck for power and performance during long trips from Baltimore to Atlanta. Other than rear brakes problems there are no major issues

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I drove a '99 Silverado Standard Cab 6 cyl for 24 years & decided it was time. I flirted with Ram & Tundra but when it came down to it, I've got Chevy in my blood & found what I think is a special vehicle. I'm still learning, lots of buttons, bells & whistles but think I'm gonna love this truck. It's big, real big, you have to plan for some driving/parking experiences ahead of time because it can't do what a single cab did. Would have preferred the 5.3 but ended up with a 6.2 but wow, power on demand, this baby moves. No need to worry about passing granny anymore.

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery

My 2022 Silverado High Country was involved in a car accident caused by a teen, and the truck saved my life, the emergency collision system reacted right away, prevented an even worse outcome. I can't wait to fix my truck. It's amazing in every way, its quite a looker too. I had just done a 4" Lift Kit and was about to throw on some 35s, can't wait to do that, here soon. I would recommend this truck to everyone. Chevy really did am amazing job, with inside and outside, just an amazing truck overall.

My boyfriend and I had an appointment with Zack Johnson at 11am today and we arrived early and was met by Zack. We proceeded to have a seat at his desk and advised what vehicle we were interested in 2022 Hyundai Tuscon SEL. Zack was very knowledgeable, respectful and courteous. He took the time to answer all of our questions, never rushed us and worked with us to get the payment to work within our budget. We had the best time in this dealership, not stressed and everything worked out and we left with our new car. Thank you for all you have done for us. Theresa and Jeff

I went in to Spitzer Motor city on Brookpark to buy a used car and they surpassed all my expectations. Tony Nemmi was my sales person and was knowledgeable and patient. The sales manager Bob Paradise personally came over and thanked me for my business. The finance manager Jessie made sure I understood all of my own decisions. "WOW"

been buying dhevy trucks since 1976 was my 1st truck, now i got a 2022 silverado with a 6.2 last Feb. of 2023,kicked up the computer kicking out 454 horse power to the wheels, still waiting on my tow mirrors dont make the wiring harrness for my modle is the only problem im having with this truck, will never buy any other truck.

Very pleasant experience from being picked up at airport to signing a couple dozen sales/legal forms. Renee was a first class host and sales professional. Same deal with management: first class.

My Silverado runs and drives perfectly. My only complaint is the paint job. Every week when I clean the truck I find new nicks in the paint. Almost like there's no primer. I'm concerned about resale value because no matter how careful I am and I'm an older driver, paint is getting worse every day.

Even though I live elsewhere, I?m in Kent a few times a year and love having my Prius serviced here. The staff is so friendly and helpful, very good at communicating. The mechanics are solid and experienced, I leave feeling confident that my beloved car is at its best. Also I find the waiting area very pleasant - spacious and airy, and good coffee.

I recently found a oil leak earlier on the engine oil cooling lines. It took a couple of days to find the parts to fix it. It seems the there were 3 dealers in the area that had the part but they were already designated for other pickups with the same problem. This being said I believe GM is aware of the problem and should take responsibility for the cost encured for repairs.

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

What I am most satisfied with is its color. This matte silver color is matched with silver wheels, which is really unique. The matte texture is very good, and the personality is low-key but full of connotation. I just like not to follow the crowd.

experience was great, no hassle, great salesman davon pricing was best I saw in researching this particular vehicle online

I have a 2020 Chevy Silverado 1500 and simply love my truck. It now has 110,000 miles and the only repairs I needed were a water pump under warranty at 99,000 miles and brake system that needed to be upgraded. It's comfortable and drives like a car. This is my 6th Silverado truck. You can't go wrong.

I recently purchased a bentley from this dealership, & a sales man named Oliver. Oliver was very professional, & handled business swiftly. I had the car within a few days, due to living many miles away from Cleveland Ohio. Oliver made the process absolutely painless. Ive purchased cars right where i live with way" more hassle, & complications. Upon receiving the car. It was absolutely outstanding! I only noticed 1 minor issue. Nothing to really complain about. If your looking for an exotic car that maybe youve always wanted. Give Oliver a call. He'll get you straight for sure! Thanks Oliver! I appreciate you beyond measure....

This car is definitely and upgrade from my C7! The shifting, the handling and overall driving experience is amazing for the money! So fun to drive every time I get behind the wheel!

Sell car and transport car to my address $9000 detail, AC, battery, too liner, sevice

My compliant is the dashboard. The leather is bubbled and shrunk. Hate to think what a repair/ replacement would cost. Beautiful car, otherwise, 2013 Grand Sport Anniversary model. I understand that other C6 dashboards have had similar problems. The car is parked in a garage so it cannot be blamed for excessive heat or sunlight. Just received a warning for Anti-lock/Active handling/ Traction Control. Probably just a wheel sensor that I will have repaired under extended warranty.

I drove 5 hours to get to Next Step to purchase my car. It was quite the trip, but totally worth it. The reason is that #1, they are very honest and kind. Matt and Mike are upfront and have a great deal of integrity. They worked together to get my business and to seek out options that allowed me to leave extremely happy and well taken care of. When my wife updates her van, you know where I will be contacting first! Great job guys!!!

I have owned Chevrolet for over 70 years but the newer they get the worse the Electricions get right now having trouble with the brakes only work when everything esle is working.

Regular maintenance was done in a timely manner. I can't think of anything more to say 25 words shouldn't be a requirement. Why?

Love this car. I wish there was more to the interior though, as it is pretty plain and nothing extraordinary. If they had the bigger infotainment screen for the front bench seat it would have a gotten that one. This car over all is great bang for the buck.