Used 2024 Chrysler Pacifica Touring L for sale near Silver Spring, MD

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

Great job on finding my car and customer service was great going back for repairs .ive already referred a few people to buy as well

Nice and easy. Very professional and got the works done on time. The service advisor Adam done a perfect and professional job!!! The entire experience was very enjoyable.

Ronnie Hughes had great customer service with me. She was taking that extra mile to try her best to get me in something comfortable. She pick me up from and drop me back home. And with her customer service she gave me a extremes visit. And I would inform more people to come to her because of the great work she did.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

I waited a few months before writing a review. Bought a truck back in May/June. Charles Harris helped me out when I came in to look at the truck the first time, he ran some numbers for me and I left. Didn’t feel any pressure at all into buying the vehicle, I left because I had a few others ones I was looking at as well. I came back about a week later, truck was still there and I had came back on time, there was someone else interested in as well. I had gave Charles a call ahead of time and let him know I was stopping but to make the purchase. The manager was also super helpful during the process. I believe his name was Phillip. After buying the truck, the check engine light came on while driving it home. I ran my scanner and found the issue, contacted Charles about it and he spoke with his manager, they had me bring it in the next day and took care of it at no cost. I was afraid they would pull something on me but no issues no back and forth, they took care of me. It’s been a couple of months with having the truck now, no issues with the truck and no complaints.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

No hassle from sales to financing ,best pressure free car buying,I have ever experienced. Would and have recommended to all looking to buy

We always get good service at Koons Tysons Jeep- mostly because of Victor! He is thorough, detail oriented and kind!! The job gets done quickly and well… a rarity these days!

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

Christian Reyes did an amazing job taking care of us. Highly recommended and his customer service skills is above the roof. Very polite. This is the type of person we need to all Chevy location. Cudos to who ever hired Mr. Reyes!!!

Good experience. No issues with the service. Obviously the cost for repairs could be cheaper but the service is good. At least I'm able to know what is wrong with my vehicle and make a decision on what I want done.

I have been using this dealer for over 10 years now. I have consistently always been happy with the service department for my jeep.

I need to bring my vehicle back to be able to give a better review. I did think the dealership could've given a loaner vehicle if they thought services would go longer then expected. Because monetary was not the problem this time.

Good sales person and very knowledgeable. He explained everything about the car before and after the purchase.

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

I had my vehicle serviced and the tires rotated and balanced. Moses was my service advisor, and it was the first time that he was m y service advisor