New and used 2026 Chrysler Pacifica Limited FWD for sale near New Albany, OH

This dealership/facility has served us well for the past 14 years and we've purchased 3 different Grand Cherokees from them. The sales staff members (Marty & Ron) that we've dealt with over this timeframe have provided us with outstanding service at all times. Their maintenance/service department has also provided quality maintenance on all of our vehicles, but I will not rate the "quality of repairs" on this vehicle (2014) due to the fact that we have not required any technical assistance to date. Unfortunately, I will comment on the Chrysler product that we just purchased (2014 Grand Cherokee Limited) a couple months back. There is no doubt that they've added numerous bells and whistles to their vehicles that probably enhance the overall capability & saftey of this car, but this "Limited" model has probably the most uncomfortable leather seats of any Jeep that we've owned (we had others from a dealership in Virginia before retiring to Ohio). The degree of comfort that we had in the leather seats in our 2003 Grand Cherokee Overland was several times more comfortable than the new, improved options that they offer today (in all of their Jeep models). Although the "quality" of leather that they're using now may be touted as being a higher grade or better overall quality, they still pale in comparison to the 2003 version. We do considerable long distance driving throughout the year and as you might expect, seating comfort is indeed important. These new seats provide none of that! I've tested all of the "leather" seat options that the Jeep line offers and none of them meet the standards that are necessary for long term driving comfort. We purchased this particular vehicle because it "seemed" to have a little better quality comfort than some of the others on the lot, but that "feeling" of comfort disappeared quickly. In conjunction with the "less than desirable" seating comfort, the quality of the shock support is also suspect, as you feel each and every bump along the highway, which only enhances the low quality of comfort in the leather seats. I will admit that we had "buyers remorse" immediately after purchasing this vehicle and driving it extensively during the first week or two. At this point, being from the "old school" - we will live with our decision (for the time being!).

Johnny was wonderful to work with. He was very informative and listened to everything I needed in my new truck. I shopped at 3 other dealerships and so glad I came here. Will definitely reach out to him again when I need a new vehicle.

Both sales persons were busy with customers however, they went out of their way to help me….unfortunately the car sold to another couple while I was there…