New and used 2026 Chrysler Pacifica passenger vans for sale near Grafton, IL

Although more than a year had passed since my initial negative Google review, the general manager did contact me directly when this re-post came to his attention. Apparently, his staff had not informed him of the reported issue at the time of my initial complaint. While nothing could change the past, I have to say that he did seem sincere in his concern about the circumstances and willingness to correct any shortcomings. He advised that his service department had undergone management/leadership adjustment since my negative experience . I have to give him credit and respect for reaching out even after a year. I choose to believe that he is genuinely concerned about his customers and was mislead by his then service staff.

I am repeat customer. Sheryl was my sales person and she was professional and explained everything to me. Great experience and would recommend Sheryl and Fedeico to everyone.

I got my Dodge Ram 1500 from Federico. Colton was very easy to work with and helped me find something with the features I wanted. Would definitely recommend Federico.

My husband and I recently bought a Dodge Ram from Colton and we had the most pleasant experience! He got us in the truck that met all of our needs within the first 10 minutes. He answered all of our questions, explained the paperwork thoroughly, and made the overall process of buying a car completely painless. We are definitely repeat Federico customers!

This is my 6th vehicle I ha purchased from Federico. Sheryl is my go to girl. They are all very friendly and helpful at Federico. If you are looking for a vehicle go see Sheryl!

I would recommend Sheryl to anyone. We just bought our 3rd car from her. We love working with her

REAR CAMERA REPLACED BECAUSE GUIDE LINES OCCURRED INTERMITTENTLY. TODAY PROBLEM OCCURRED AGAIN. APPRECIATE EFFORTS. WILL CALL TO TRY AGAIN.

I have been going there for a long time now and as youngish woman who’s not rich - I can tell you I have always been treated with the utmost respect and courtesy! Scott had been my sales man and is great with his knowledge of the vehicles and explained how all the gadgets work and even went over and beyond for me! He communication is excellent and he is upfront and honest as it gets :) He work With my schedule and makes me feel at home while waiting on word from the bank. Scott always explained the paperwork and what it meant and why - which was so nice for him to take the time and do that with me. I have been to other dealerships years ago and most sales people Would Look at Me and see tomboy and think I’m not worth their time or effort and blow me off. Mike the financial guy was also great, he did his best for me & I know because I saw all the work he was doing and he explained things very well also. Especially with the extended warranty - Which is nice because some will just say “ call them yourself to see what’s covered on the vehicle “. They got me one that cover specifics that I needed for the future :) Lastly even when I would pop in to drop of papers or whatever reason- if Scott wasn't there, The other sales men still got my Questions answered and treated me very well. I would recommend anyone go there and they will have a better experience purchasing a vehicle then they have elsewhere and not feel ripped off …. Which we all know is nice - !! Thanks to all the people at Dave Taylor on Manchester rd - stl :)